Great brands, great knowledge.
To those that want them to fix everything, call the factory first.....
To those that kniw their gear, you can not beat their selection and reputation. These guys have seen it all.
Their service guy couldn't figure out how to fix a speaker I spent thousands on and bought from them as an authorized dealer. After several hours of research on my own via AVS forum I ended up ordering the replacement parts and fixing it myself. Horrible experience.
Purchased $1500.00 worth of equipment and have recieved the worst customer service ever. Stereo keeps over heating and shuts off. They claim there is nothing wrong. Why do they have such an attitude with the customers. Funny, when we were putting out the money they were fine, but service and the...
Come here with stereo questions if you are a simple minded fellow such as myself. Your questions will be passively and smugly answered as if you have a learning disability.
Terrible experience!
I called to ask their hours on the phone, along with a few other questions, the guy seemed a little rude, but no big deal. I get there at around 5:15, they close at 6:00. No other customers are in the store. I am pretty excited because I made the hour and 15 minute drive to F...
Absolutely the best customer service. Just had them install 3 TVs and a Bose soundbar and the process was seamless and make every effort to please the customer. Thanks guys!
Classic Stereo customer since @ 1980.......Paul was always pleasant to be a customer/salesman with. I stopped into the store in March 2018 to see/hear/learn about their modern selection of speakers. I will NEVER RETURN. I received a friendly greeting entering and exiting the store. The balance of my...
Amazing Customer Service! Went in with a problem with a record player I bought elsewhere. Everyone there was super helpful and friendly. I will definitely be back and highly recommend them.
Greg that works there is awesome...very knowledgeable of the products and makes buying some new audio equipment a pleasurable experience. Go there first before anywhere else and you wont be sorry.
I went in there to look at possibly buying a turntable with my wife, and mind you I've been buying stereo equipment since 1972, I briefly spoke with this gentleman that work behind the counter as you walked in the door he was a bald-headed fella, the man was downright rude. I'll never go back, so I ...
I installed my first home theater and surround system.. Prices are in line with most online retailers and you will get personal 1 on 1 help with getting the right stuff.. They made a trip out to the house just to make sure.. (most valuable).
I worked with "AL" and spent around $1600.. I am a hap...
Did a fantastic job putting in our theater room. Very happy with the customer service and flexibility to provide great equipment and features while still staying within a budget.
Was not what I ordered or asked for..
Lots of money...poor product, long wait
I recently took an amp over to be serviced and never could get them to call me back with what was wrong with the amp. After over 2 months I finally went in and asked for the amp back. They said they had called me multiple times, not true. They never did explain what was wrong with the amp or give...
Then and now. I used to do business with Classic back in the late 90's. I remember they had a car audio section like no other. They had amps showcased in lighting embedded in the floor. The home theatre section was very modern and had all the latest and greatest. What has happened over the last 20 y...
Classic has repaired several pieces of my vintage equipment this year they come back like new great service department always good to stop in and say hi to Greg he is very knowledgeable of the old and new equipment
Great bunch of guys with lots of knowledge and experience
I have called twice for a person to come to my house and give me an estimate on some work I've needed done. No one calls me back. Apparently they are doing such great business that they don't need my money. Rude and unresponsive.