The best watch buying experience in Edinburgh!!
As always, Chris and Gemma gave outstanding service, my experience wasn t rushed and am delighted with my purchase.
In the current climate, the showroom felt very safe without negativity effecting the buying experience which is a hard balance to ...
We went into the Edinburgh branch on Friday 25th January to buy a beautiful sapphire ring for my birthday. The ring needed altering and we were informed that it would take two weeks to do so.
Unfortunately a week later my husband was made redundant. I contacted the company to request a full refund ...
Staff couldn t be more helpful. Great product knowledge and customer service is second to none.
Disappointing poor product knowledge from expert staff.
Had great experience shopping here. Excellent service from Gemma who helped us choose a special anniversary gift for my wife. Excellent covid secure arrangements in place as well.
James is unique in his knowledge of watches, a salesman whose unhurried manner and helpfulness helped me buy my grail watch.
Due to the pandemic, all graduation plans for the University of Edinburgh were cancelled. With the world on pause and us miles away in the US, my husband and I dreamt up away to create a positive lasting memory for our daughter. We found a beautiful diamond solitaire necklace online and contacted Ch...
superb! lovely staff who were very helpful particularly the manager of the store who dropped everything to help us straight away
The personal assistant who you had a one to one with person to person was really nice and very helpful . I got what I wanted for my Birthday, a Beautiful Watch .
I don t normally write a review but in this case I have to my partner and myself ordered
A couple of items from the Gyle branch after a few problems with miscommunications we were
In Princess Street so went to the branch to see if they could help,where we met Chris,
He was amazing an asset to Ch...
Used to work for this company. I was discriminated for refusing to watch and comment on the "Coronation Street". No further comment.
Don t bother wasting your time here. My partner and I scheduled an appointment after recently getting engaged and the older man assisting us could have cared less that we wanted to purchase an engagement ring.
Couldn t tell you his name because he didn t bother to introduce himself or even ask ou...
Sell great Rolex s go check them out great staff very friendly and helpful
Lovely shop in Princes Street, Edinburgh. Very friendly, helpful staff.
As a lover of watches I heard this place has a good amount of stock. I looked in the window and this was true they had a lot. So I went in and one the staff members named John came over as he noticed my tattoos and was excited to talk to me about them. We talked about it for about 10 minutes without...
A truly beautiful store, with a great selection in jewellery and luxury watches, with friendly, knowledgeable staff. Pop in and see for yourself. Chris, Gemma and the team, will take great care of you.
Spectacular store and service.
Deliberately unhelpful and made to feel like an idiot. I must have interrupted a big gossip chat when I entered the shop approaching staff for help with a last minute earing gift I had in mind. I explained I was looking for something perhaps gold and/or black to which I was met with a short no, we ...
Bought our wedding rings here, the ring in store was diamonds within yellow and white gold band. I wanted yellow gold, Chris organised this. The ring was just what I wanted and the service we got was excellent. I have recommended this shop to friends.
I've been into the store 3 times in total. The first time I went in I didnt really recieved a warm welcome and I was made to feel 'not good enough' to be in the store. I was out to buy an engagement ring for my girlfriend and I ended up going to Laings and recieved excellent service and bought a bet...
Went in to buy an engagement ring, I was served by a young man (I didn t catch his name). He was arrogant and thought he had all the information under the sun but actually his knowledge wasn t as good as he thought. I didn t purchase the ring. I went to a different branch at the Gyle one day after w...