I've been into the store 3 times in total. The fir...

I've been into the store 3 times in total. The first time I went in I didnt really recieved a warm welcome and I was made to feel 'not good enough' to be in the store. I was out to buy an engagement ring for my girlfriend and I ended up going to Laings and recieved excellent service and bought a better ring for less money there.

The second time I went in was earlier this week and I had a great chat with a member of staff about a few watches I had my eye on. He took the time to speak to me, made me feel welcome and he was very knowledgeable about watches in general. He was a credit to the company with excellent customer service skills. I'm not sure what his name was but he was probably in his 20s and had long dark hair.

Later in the week I had a very good hour long appointment at Laings where I was put on a waiting list for a rolex. I left Laings and made my way to Chisholm Hunter for a booked appointment with every intention to buy the watch I had my heart set on. From the moment I walked in the store I didnt feel very welcome. I felt more of a nuisance despite having a booked appointment and the showroom being otherwise empty. The salesperson just did not seem interested when showing me the watch which is the complete opposite vibe I got from other watch stores. I decided to just leave the store without buying the watch.

I ended up walking to Fraser Hart and I bought a Tudor from them after a great experience with their team.