I bought my vehicle here back in 2018, the main reason why I even went for a brand new vehicle was to not have to deal with car problems in the long run. I m so disappointed on how my car turned out to be. My car has had a recall since the beginning and has taken it 3-4 times for recall and sensors ...
So it was my visit to Capitol Chevrolet service department. Kasee was my adviser and treated my Silverado like it was his own!!!
It's great to know there are still Good people out there.
Geno :)
The overall experience was great, everyone was very nice and the appointment was exactly what they said it would be in regards to time. The waiting area was clean and very inviting. Overall the customer service was excellent.
The whole car buying experience has been transformed by Capital Chevrolet. It started with our salesman, Virgil White, working hard to find the specific truck that we wanted. He was in constant communication with us from the very beginning. He helped us with getting everything organized and our vis...
Going to Capitol Chevrolet was hands down the best decision we ever made. Big shout out to George Navarro who got us a great deal on a 2021 Chevrolet Silverado not once but twice (<--- Yep you read that right! That's how awesome he is). If you want a smooth truck shopping experience with someone who...
I bought my vehicle here because they advertise free oil changes for life. My oil change came due and I also had a recall notice to inspect a center seat belt bolt. I called to set an appointment for the oil change and the recall. I was told by the person in service that I would have to leave my tru...
As a first time Chevy owner, I was a bit skeptical since my only experience has been with BMWs and let me say, I was blown away by the experience I had at Capital Chevrolet Service center. Rebecca, the service manager greeted me soon as I walked in the doors and went above and beyond my expectations...
I don't mind having to wait for my car to be fixed. Even if it is a week or even two weeks. I am aware there is a pandemic happening and a serious shortage of staff EVERYWHERE. Since I know this is the case, what was the purpose in telling me my car was ready on Friday at 6 PM, ready on Saturday at ...
This was a five star experience! Ernesto is the best! He was so patient and responsive! It was the best car buying experience I have ever had. Highly recommend him!
I thought the customer service was fine but the cost of fixing my vehicle was not affordable.
I talked to the manager about it and let him know I couldn't afford 2,500 to fix my radiator.
I also asked if he could match a repair price that I got a quote from a mechanical shop nearby for $800 which ...