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Sandy Lopez

4 years ago

I thought the customer service was fine but the co...

I thought the customer service was fine but the cost of fixing my vehicle was not affordable.
I talked to the manager about it and let him know I couldn't afford 2,500 to fix my radiator.
I also asked if he could match a repair price that I got a quote from a mechanical shop nearby for $800 which is way more affordable. I told him I didn't need the best parts just something affordable. He couldn't help me so I had to get my vehicle towed to another repair shop which fixed my vehicle within a day. Chevy should really match prices for customers so they can be able to afford repairs at the dealership. It's a shame because I will always go to somewhere I can afford to fix my vehicle and it more than likely won't be the dealership.

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