Buerkle Honda

4.4 · 597 reviews
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Colleen Tucker
Reviews 1
2020-11-26 21:17

Chris Gable helped make my experience with Buerkle...

Chris Gable helped make my experience with Buerkle Honda a very pleasant one. There was no sales pressure when picking out my new CRV. Chris was very knowledgeable about the vehicles. I would recommend him to my friends and family.

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Jacob Devries
Reviews 1
2020-11-25 02:53

Dealership is excellent, though I have struggled w...

Dealership is excellent, though I have struggled with the service department. During the first tire rotation on my new car, they decreased the air pressure in my tires below 30 psi (I cannot fathom why). When I left the dealership the tire light immediately came on and I had to put air in them. Duri...

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Sue Chirhart
Reviews 1
2020-11-23 14:03

We purchased a CRV for our daughter a couple of ye...

We purchased a CRV for our daughter a couple of years ago. The buying experience was positive and routine service appointments have been efficient and effective. Raleigh has been our service advisor, courteous and knowledgeable. I would recommend Buerkle.

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Roger Enright
Reviews 1
2020-11-23 03:27

Service Department Greeted me by name when I got o...

Service Department Greeted me by name when I got out of my car! Service Department delivered exceptionally great service. There is several flavors of Starbucks coffee to choose from as well as an assortment of tea and snacks. The waiting room is luxurious!! It has phone chargers and couches and de...

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Kim_buffalove_ny
Reviews 1
2020-11-22 13:30

One of the worst customer experiences I've ever ha...

One of the worst customer experiences I've ever had. Hard to get a hold of on the phone. I thought they went out of business or just were too lazy to answer their phone. I'm shocked that they even meet Honda dealership standards. They shouldn't be associated with Honda whatsoever. Incredibly lazy se...

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Annie Oleson
Reviews 1
2020-11-21 10:55

Bought my certified pre-owned Honda fit at the Map...

Bought my certified pre-owned Honda fit at the Maplewood location! I came in with a specific car that I was interested but unfortunately it was already sold; they sat down and looked up similar vehicles they had available and helped me find one just as great! Process was super easy but it did take s...

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Daniel H
Reviews 1
2020-11-19 17:15

My wife and I both have taken her honda civic (pur...

My wife and I both have taken her honda civic (purchased new from this dealership) in for maintenance and have had issues to say the least, about 2 years ago the technician working on the oil change forgot to tighten the drain plug. They resolved the issue and have given us free oil changes to 100k ...

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Becca Hurt
Reviews 1
2020-11-19 13:54

Buerkle Honda was absolutely great to work with! ...

Buerkle Honda was absolutely great to work with! We had a leased vehicle that we were trading in to purchase a new car, and Dave was super helpful, informative, and efficient---he definitely went out of his way to ensure we got THE car we wanted. Thank you!

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PATRICK O'BRYANT
Reviews 1
2020-11-18 16:41

I have been working Kevin Dekalewe for many years ...

I have been working Kevin Dekalewe for many years and he has been a joy and a pleasure to work with. I could not imagine ever doing business with any other saleman than Kevin.Berkle Honda has hit the jack pot with Mr. Dealewe. I recomend to everyone looking to purchase a new Honda.

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Pauline Shereck
Reviews 1
2020-11-16 22:25

This is a follow up to an earlier review...Matt an...

This is a follow up to an earlier review...Matt and Nick in the Service department were quick to address my concerns and clarify my issues. We look forward to working with the service team at Buerkle Honda in the future with the hopes they have addressed their customer service issues.

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TheTigermuskie
Reviews 1
2020-11-13 14:42

My name is Tong Lee. Please comprehend that the f...

My name is Tong Lee. Please comprehend that the following written expression is based on my personal experience with Buerkle Honda's service department. I am writing this concerning a scheduled appointment for a simple oil change procedure that I had endure on March 26, 2018. My scheduled appoin...

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Michelle Chanak
Reviews 1
2020-11-12 19:53

My husband and I purchased our third Honda - a 201...

My husband and I purchased our third Honda - a 2016 Pilot EX-L - from Buerkle Honda last night. We had a great experience with this purchase, thanks to our sales consultant, Josh Branham. From the moment we walked in the door last week to look at the Pilot and test drive one, to getting a quote, th...

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Joe Steiner
Reviews 1
2020-11-12 18:47

Nick in service is the man!! I bring my wife's Ody...

Nick in service is the man!! I bring my wife's Odyssey in anytime it needs service. I have even brought my truck in when it needed an oil change. He always takes care of things in a timely manor and are very professional!! If it wasn't for Nick I don't know what I would do. This guy deserves a raise...

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kelsey rhodes
Reviews 1
2020-11-11 22:57

I had a nice experience with Benji at Buerkle Hond...

I had a nice experience with Benji at Buerkle Honda. The car I was hoping to look at was no longer available but he called to say that he had another one similar if I still wanted to check it out. He was knowledgable and patient.

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Kelsey Wetterlind
Reviews 1
2020-11-11 10:05

I recently leased my first Honda Civic with the he...

I recently leased my first Honda Civic with the help of Chris Ness and Scott Bohnen. Chris was extremely helpful in helping me explore my options and thoughtfully sought out the best option for me. Scott was prompt, accommodating, and helpful throughout the paperwork and financial process. It was a ...

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funnyswagger
Reviews 1
2020-11-10 05:33

I had the privilege of working once again with Sco...

I had the privilege of working once again with Scott Steinberg. I have worked with Scott over the years and trust him to find me the perfect car; whether new or used. I bought my first used car in decades with Scott's help. Turns out this is the perfect car for me 2013 Civic LX with 21,00 miles. Sc...

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Taylor Maranell
Reviews 1
2020-11-06 13:20

I have a 2007 Honda accord, I had a oil change, tr...

I have a 2007 Honda accord, I had a oil change, transmission flush, tire rotation, and multipoint inspection. Price was around $110. They also mentioned that my cabin filter was dirty and that my brake fluid was black. I drove home and bled my breaks and changed my cabin filter. It turns out that t...

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Eileen Aberman-Wells
Reviews 1
2020-11-06 13:00

We went to Buerkle looking to see what 2015 Civics...

We went to Buerkle looking to see what 2015 Civics were still in stock before making any decision on buying one. Our salesman (Travis Moreno) was wonderful to work with as he didn't pressure us or force us to make any decisions. Yet, after talking and looking over the available stock we ended up l...

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Maren Bell Jones
Reviews 1
2020-11-06 06:13

I am from Missouri and I was in Minnesota during M...

I am from Missouri and I was in Minnesota during Memorial Day weekend when a piece of moulding came off my Honda Element by my windshield due to some inept guys at another windshield repair place. It was of course a Saturday and the body shop was closed. Randy at the parts desk helped me get the par...

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Jana Rose Arts
Reviews 1
2020-11-06 01:10

My favorite dealership to bring my CRV to! Custome...

My favorite dealership to bring my CRV to! Customer service is consistently friendly, responsive and awesome. I love the diagnostic reports they give us after every visit to keep us updated and informed about our vehicles. As a woman, not once have I ever been spoken down to, given over-simplified i...

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Riley Adams
Reviews 1
2020-11-05 16:11

Today, I had exceptional service on my '14 Honda C...

Today, I had exceptional service on my '14 Honda CR-V. The service advisor (Chris Herbert) was very professional, direct, as well as empathetic. I'm fairly naive when it comes to vehicles and he walked me through the process/expectations. I will absolutely be coming back and sincerely appreciate ...

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Kelly W
Reviews 1
2020-11-04 23:44

We had a wonderful experience working with Dave Pr...

We had a wonderful experience working with Dave Price on a lease. He was so kind throughout the whole process and it was so fast without feeling rushed. He even sent a follow up email a week later asking how I liked my car which I thought was a thoughtful touch. The finance person, Cheng was awesome...

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Craig H
Reviews 1
2020-11-04 15:38

Worst car buying experience I have ever had. Sales...

Worst car buying experience I have ever had. Sales Associate completely ignored my request to finance through my credit union, and proceeded to apply at multiple other financial institutions. This is after I specifically requested for them to only run my credit union for the loan. Sales Associate se...

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Mee You
Reviews 1
2020-11-03 20:22

About 10 years ago we came here to buy my very fir...

About 10 years ago we came here to buy my very first honda, no one in sales wants to help. End up asking for a new car sales person and was told that I can't afford the vehicle that I was looking at. End up buying the car at another dealership. Last week, decide to give this place another try. My w...

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Lyle Hoverson
Reviews 1
2020-11-03 14:13

My wife and I are very pleased with our 2019 Hyund...

My wife and I are very pleased with our 2019 Hyundai SEL. The safety features, style, and handling of this SUV are great.

We were pleased with Joel in offering a very fair value on our trade and with Tom for providing expert handling of all our paperwork.

We were especially impressed with Te...

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Matthew Katsaros
Reviews 1
2020-11-03 10:02

Worked with Dave Wood to get a new CR-V. Dave was ...

Worked with Dave Wood to get a new CR-V. Dave was extremely helpful, knowledgeable, and courteous. He did everything in his power to make our interaction quick, comfortable, and easy, and I was very happy to work with him. Working with Tom in the finance office was also a breeze. Fast, easy, and inf...

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Hubert Lim
Reviews 1
2020-11-02 17:25

My wife and I were looking for a new Honda Odyssey...

My wife and I were looking for a new Honda Odyssey. We went to three different dealerships and our experience with Jeremy Miner and Buerkle Honda was definitely the best experience. What I appreciated about Jeremy was his honesty and straightforward attitude. He wasn't trying to hide anything and he...

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Tina P
Reviews 1
2020-11-01 11:48

The salesperson was nice enough at first, I liked ...

The salesperson was nice enough at first, I liked how they just let us alone to explore the vehicle and go out on a test drive. When it came to negotiating, we didn't buy at Buerkle, but got our vehicle for over $1,000 less at another dealership, plus a 10 year/100,000 warranty thrown in. The othe...

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Tony Xiong
Reviews 1
2020-11-01 00:46

I took my 2007 Honda Accord in for a check engine ...

I took my 2007 Honda Accord in for a check engine light, vsa light and drive light and was told I need a new transmission which was a lie cause I took it to another mechanic and it was just a sensor. I usually get my service done at buerkle Honda but not anymore. My service advisor is Jason hall.

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M B
Reviews 1
2020-10-28 10:41

Salesman (Travis) was great. He worked hard, foll...

Salesman (Travis) was great. He worked hard, followed up and was very responsive. Unfortunately he is surrounded by seemingly incompetent people in the business office. (Tom, Mike) They don't understand how to title a new car in another state. They misrepresent facts, don't follow up, don't do w...

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Doug Franklin
Reviews 1
2020-10-28 04:30

I had call and contacted Buekle Honda White Bear H...

I had call and contacted Buekle Honda White Bear Honda which was on the internet. Which receptionist answer and put me in contact with sales person Garret. I had a talk with Garret describing what I was looking for and issues that I've encounter with other car lots as well as sale person. I believe ...

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Matthew Kamman
Reviews 1
2020-10-27 06:33

Jim Raaf and everyone else I worked with at Buerkl...

Jim Raaf and everyone else I worked with at Buerkle Honda were incredibly helpful and easy to work with throughout the process of purchasing a new Civic Type R! Anyone looking for a CTR knows that it is a very hard car to track down and often a frustratingly difficult buying experience. However, tha...

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Adam McGuire
Reviews 1
2020-10-25 09:57

I write reviews both good and bad, i think it is b...

I write reviews both good and bad, i think it is beneficial and important to note both as a consumer and a marketing executive. I had such a disappointing experience with Buerkle Honda/Hyundai Collision this last week until I got my car back today that I had to share. I was involved in a very minor ...

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Christopher A
Reviews 1
2020-10-25 08:11

Called throughout the nation looking for a reasona...

Called throughout the nation looking for a reasonable deal on a Civic Type R. California dealers were marking the car up AT LEAST $5000 over MSRP! After speaking to over 60 dealerships, I called Buerkle in Minnesota. I spoke to Molly Gray and she was hands down the nicest person I had talked to in t...

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Kristy Van Nest
Reviews 1
2020-10-25 05:34

I have been bringing my Honda Civic for service to...

I have been bringing my Honda Civic for service to Buerkle Honda for a couple years and have always had a great experience! During my last oil change in December I just looked at the new cars, I knew that I wanted the new Honda Accord Sport but I struggled with having a car payment when I really did...

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Trepp Meyer
Reviews 1
2020-10-22 17:52

I am posting a five-star my last post of one star ...

I am posting a five-star my last post of one star had really nothing to do with the overall view of Buerkle Honda. Buerkle Honda is an awesome place to go. I had an issue in service since then I have spoken to the service department manager and this situation will get taken care of if I choose to go...

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Marc Katz
Reviews 1
2020-10-22 10:25

Great experience purchasing the car, but not good ...

Great experience purchasing the car, but not good service so far. My 2012 Honda Civic had rubber molding coming off due to the cold winter here, which is understandable, but the process of replacing that simple part has been a headache. I took the car in so they could take a look at it and order pa...

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Kelly Trom
Reviews 1
2020-10-20 20:31

Easy, no hassle, no pressure and honoring the Cost...

Easy, no hassle, no pressure and honoring the Costo auto deal program, I got a great car and very excited about my brand new Honda CRV! Scott S walked through all the details and Tom took care of financing and it was easy and friendly! No complaints and if I didn't expect to drive this car for th...

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Peter Jarnberg
Reviews 1
2020-10-19 15:11

My experience began with the service department wh...

My experience began with the service department when I moved to St Paul, Mn. 16 years ago and brought my 2000 CRV in for service.
I have always found the service department to be customer centric leading up to a service visit and during the visit and follow-up. They delivered what they promised at ...

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Jeff Servais
Reviews 1
2020-10-17 18:57

This place is great! I took my 2011 Pilot to South...

This place is great! I took my 2011 Pilot to Southeast metro Honda dealer and left with $8k in suggested repairs. I took ot to Buerkle for a $39 oil change, the same list of suggested repairs 50% less than the other! Yep going there from now on.

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Crystal Meiggs
Reviews 1
2020-10-16 14:57

We had a great experience at Buerkle Honda....our ...

We had a great experience at Buerkle Honda....our salesman Bob was top notch. We left in the exact car we were looking for. Phil in the financial office was wonderful as well. Everyone there is very friendly. They have customers for life right here.

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Jacqueline Skog
Reviews 1
2020-10-15 17:52

This was the first time I leased a vehicle and I w...

This was the first time I leased a vehicle and I was very nervous about the process. As I sat down with the sales professional, I felt at ease when he said, "My goal is to make my customer happy." I left with the vehicle I wanted on the terms I could afford. Thank you Buerkle Honda and Pheng Moua

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Chewy Won
Reviews 1
2020-10-15 01:18

It was the end of my previous leased car and I was...

It was the end of my previous leased car and I was on the market for a new one. My salesman Potter was very good at convincing me to stay with a Honda car. He took his time and was knowledgeable. Since I had an ease of experiences w/ my previous leased car at Buerkle, I just decided to go w/ a newer...

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Linda Hamilton
Reviews 1
2020-10-13 16:29

Buerkle Honda's service center is great. They do n...

Buerkle Honda's service center is great. They do not push unnecessary repairs. The waiting room is nice and they have a courtesy service available to pick you up and drop you off if you cannot wait. Plus they are really friendly.

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Blas Hernandez
Reviews 1
2020-10-13 06:44

I purchased my CR-V and the transaction was the sm...

I purchased my CR-V and the transaction was the smoothest I have ever seen. I didn't have to haggle when car shopping at this dealer and the first price quoted was a great deal. The staff was friendly and professional and I would go back again given the opportunity to buy another Honda. I am ve...

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Whitewolf53
Reviews 1
2020-10-12 16:44

After my husband totaled his car it was time for a...

After my husband totaled his car it was time for a new purchase. We shopped around the different Honda dealers in our area and ended up going with Buerkle Honda because the sales rep. Chris Gable did such an awesome job, not only with his customer service skills of making us feel comfortable and we...

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Sampson A
Reviews 1
2020-10-11 20:38

I've always been well taken care of. Other repair ...

I've always been well taken care of. Other repair garages almost rip me off about $2000. Giving me lots parts i needed to replace in my car. But when I took my Honda civic to Honda dealers on 61 north, the car didn't have any problem as the others told me. I've been driving my car over 4 years now ...

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Eric Soderberg
Reviews 1
2020-10-11 13:08

What I thought would be a half hour to an hour vis...

What I thought would be a half hour to an hour visit turned into a two and half hour visit, I was getting impatient. I did get a text while waiting to text with any questions. After one hour, I texted asking "how much longer?"
I never did get a response to that text. After another half hour I ...

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Mark Miller
Reviews 1
2020-10-09 11:25

Started taking my 2 Hondas to Buerkle 3 yrs ago wh...

Started taking my 2 Hondas to Buerkle 3 yrs ago when we moved to this side of the Metro. Always have had a good experience. The service advisors don't try to upsell you with silly add-ons. When they do recommend something they leave the decision to you and don't apply undue pressure. Took my 14 ...

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Bernie Liu
Reviews 1
2020-10-07 23:56

Went to Buerkle Honda after stopping at a couple o...

Went to Buerkle Honda after stopping at a couple of other dealerships looking for a Civic or Corolla for my parents. Met Jeremy Miner and he was very friendly, patient and helpful. No pressure to buy and thoroughly answered all my parents' questions. Scott Bohen was also pleasant to deal with for f...

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Ashley Sempf
Reviews 1
2020-10-07 14:28

I am so disappointed in my 2015 Honda CR-V that I ...

I am so disappointed in my 2015 Honda CR-V that I have purchased from here in 2014. At less than 5,000 miles my windshield wipers stopped working. At less than 30,000 miles, a seat belt is worn/torn! At less than 40,000 miles my radio stopped working! Not to mention the tires that they sell on their...

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Lisa Olson
Reviews 1
2020-10-05 11:17

This car that has your adversting sign on her car....

This car that has your adversting sign on her car. She tailgated me for a long time. If I slam at my brake she would not have enough time to avoid hitting me. That how close she was. You probably should take the sign off her car. She is not making you guys to look good.

Gray car
20-40's years ol...

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Hollie Borchers
Reviews 1
2020-10-05 09:25

First time buying a car and it was great. Josh hel...

First time buying a car and it was great. Josh helped me find just the right car with all the features I wanted and still within my price range. Then, Tom helped with the financing and found me a great low rate. They worked right to the end of the day and never made me feel rushed. Great Job!

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