Brilliant Technologies (Cairns)

Really Good!
Staff actually seem to know what they are talking about!
And on the odd occasion they do not have what i'm after they find it and get it for me!

(I once got yelled at by a staff member sitting in one of the offices to stop whistling & go whistle in my own airier, I think she thought i was a staff member doing it not a customer. it was so funny i could not stop laughing)

Great and friendly service, even though all I needed was a power supply. Thank you for your professional assistance.

Recently I emailed Brilliant asking for some help to locate a very small and uncommon (at least for a house hold) screw to install my SSD to my PC Motherboard. I received a response to say they had plenty, and that they would be more than happy to give me one free of charge. Axel the consultant went as far as to put it in a little zip lock bag and sticky tape it to their front doors for me to collect outside of hours, as my work hours didn't fit in with their trading hours. I have not shopped here before and I am not known to them and they still gave me top notch service (other business I contacted either didn't respond or didn't want to help). Well done Axel, I know where to go for any future PC needs.

Top level business service with expert staff at fair prices

Less then ideal service. Could not wait to be rid of me. AAAPC at least offered solutions and time.

Again I have been impressed with the service at Brilliant Technologies.
All ways great service at Brilliant. Simon is able to interpret my confused questions and gives great advice. Naomi is always such a delight to deal with. Its great when Cairns businesses go the extra mile for their customers. Brilliant work!
Troy

For all computing purchases and related IT solutions this is the place to go. They know their stuff.

People that work here are great, highly recomended sold me a graphics card that kicks ass, very resonable price too, lovely blokes in general. Cheers

(Thanks Jeff you bloodly legend)

Cairns Car Brokers have been using Brilliant Technologies for all our computer and photocopy needs for over 10 years. The service is exceptional and the staff are extremely knowledgeable in their field. The best thing is that they are LOCAL.

Thanks Naomi, Colin and the team for sorting out my Lenovo laptop!! Great work by the guy's

I've known Naomi and her team for many years, and they provide a professional, fast and very reliable service. Anything IT related - they are the ones to go to.

Fast and efficient PC service at good prices. Found the problem with my PC, rang and fixed it same-day.

Absolutely terrible service talks down to customers and didn t even fix my computer!!!! Never coming back.

Great service, advice and solutions for your office needs with Canon Multi-function machines.
Brilliant Technologies Cairns has great advice on how to minimise paper-flow through your office and create an efficient technology solution.
The Brilliant staff are excellent at listening and offering a CANON product that suits your needs perfectly. They kept in touch through-out the sales process and take the time to train your staff on the operation of the machine so that you can utilise the multi-function machine to it's full potential.
Your paperwork will be significantly reduced and missing files will be a thing of the past.
Brilliant Technologies keep all Canon toner and ink cartridges in stock at all times, which can be ordered by email and they can be collected or quickly delivered.
They are also the authorised repair agent for fast servicing.
They also offer solutions to upgrading your office computers, networking and servers.

The guy in the front shop is not very helpful. Their was a lady in her 70's with a broken laptop in front of me and she wanted a quote for a new screen, he advised her to email through to the office out the back for a quote and that she would need to include her laptop model etc in the email. This lady seemed very disappointed/confused and kept asking for a quote from the shop, I guess not everybody enjoys/understands emailing technical specs through - which is why people choose to come in store... This same guy sold me a pc for my business which I specifically said that it needs to be fast as I already have 2 slow computers, it needs to handle multiple reservation systems, emails, photo and video editing, website design etc. and this bloody computer stalls on basic windows programs when any more than 3 things are open at once. It can't pick up the Bluetooth devices very well, whilst my phone and watch can. This guy wasn't particularly friendly and when I tried to really get into the nitty gritty details to understand if the computer will work without problems his response was "I am fairly new here, I don't really know, I use to own a business in Melbourne with my wife".

Great service and advice today. I went in with a Lenovo laptop with a broken keyboard and came out with the solution. Thank you!

Very efficient and helpful service - in and out quickly with the right product for the job. Thank you especially to Simon

Thanks Robin and Colin, amazing business to business support and sales. I always get the hardware I require at a close to internet price (but with the local service and warranty for if anything goes wrong).

I was looking for a way to turn my TV into a working computer and these guys not only had the solution (a USB computer) but actually had the item in stock, thanks you guys are Brilliant.