Recently I emailed Brilliant asking for some help ...

Recently I emailed Brilliant asking for some help to locate a very small and uncommon (at least for a house hold) screw to install my SSD to my PC Motherboard. I received a response to say they had plenty, and that they would be more than happy to give me one free of charge. Axel the consultant went as far as to put it in a little zip lock bag and sticky tape it to their front doors for me to collect outside of hours, as my work hours didn't fit in with their trading hours. I have not shopped here before and I am not known to them and they still gave me top notch service (other business I contacted either didn't respond or didn't want to help). Well done Axel, I know where to go for any future PC needs.