Bose

3.5 · 78 reviews
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Lazy Lightning
Reviews 1
2020-10-27 18:16

Worst company ever! There products are low quality...

Worst company ever! There products are low quality, and they don't know anything when it comes to sound. No bass and high pitch treble(Incorrect frequency band in speakers). Over priced items that are made in China! There reps. are arrogant and ignorant, they've done nothing to help me out after I'v...

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Marcelo Zanuski
Reviews 1
2020-10-24 09:30

You pay US$ 380 for a pair of "high quality" Bose ...

You pay US$ 380 for a pair of "high quality" Bose headphones. You're happy. One month after the warranty expires, your expensive headphones' ear cushions start to peel off, disintegrate.

You then contact Bose. They try to sell you ear cushion "replacements" under the argument that ear cushions ar...

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Michael Henning
Reviews 1
2020-10-17 17:50

I own a lot of Bose products, and have had issues ...

I own a lot of Bose products, and have had issues with two of them. One a QC-15 noise canceling headset that never worked correctly on an airliner. Their solution to a known problem was to offer me a $150 credit to the newest model. All I wanted was to make mine work. Come to find out, it was the ca...

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Vvs L Photo
Reviews 1
2020-09-22 04:37

The SoundLink Color Bluetooth speaker is an amazin...

The SoundLink Color Bluetooth speaker is an amazing harmonic treat for my ears. I like other speakers. But it doesn t mean I purchase them. However I respect the Bose brand more-so than any other speaker. Why? Because I m staunchly critical of the sound of my music. Whether it be Miles Davis, Gl...

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Muhammad T Zeb
Reviews 1
2020-09-13 05:25

I had this QC35 ii for a year and exactly after a ...

I had this QC35 ii for a year and exactly after a year the microphone stopped working out of no where. I can guarantee that I used this headphone for like a month or so. Not more than that and the microphone stopped working. I called customer service and she ask me to update the headphone software w...

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Rufat Jafarli
Reviews 1
2020-09-07 06:40

Ordered headphone online. They continue to charge ...

Ordered headphone online. They continue to charge my account 3 times already. Never recommend to buy anything from them online. They have no idea what are they doing. It is not fake feedback. Order: WH05935588. No emails in website to reach and they could not solve an issue by call. My first and las...

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Jim Harrington
Reviews 1
2020-08-26 07:59

Ordered and paid for a replacement headphone wire...

Ordered and paid for a replacement headphone wire on August 19th. August 29th the item sill has not shipped. Very dissatisfied. Shame on you Bose.

After calling Bose customer service they advised me they would void the charge. They did not.

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Andrew Gaspard
Reviews 1
2020-06-27 19:31

I own a pair of soundsport earbuds. They provide ...

I own a pair of soundsport earbuds. They provide great sound, and don't fall out of my ears even during long workouts. But here is the best part. When one of them stopped working after several months, Bose replaced them. It was a very easy process and did not require complicated registration or ...

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Diamond Films
Reviews 1
2020-06-25 06:37

Bought many Bose products over the years. This cur...

Bought many Bose products over the years. This current device is appalling as is the customer service.
Purchased the Soundtouch30 for $800 all up. ALL it does is constantly downloads updates. Forget trying Bose service you'll be bombarded by robot replies, that don't read the issue thread so you go...

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Mike B
Reviews 1
2020-06-11 17:08

PRODUCTS GOING DOWNHILL. AFTER BUYING THE QUIET CO...

PRODUCTS GOING DOWNHILL. AFTER BUYING THE QUIET COMFORT 35 NOTHING BUT PROBLEMS. I OWN OTHER BOSE PRODUCTS TWO LIFESTYLE. THE HEAD PHONES ARE OUT OF WARRANTY THEY SAID .TWO YEARS OLD. WOW FOR FOUR HUNDRED DOLLARS I WOULD EXPECT QUALITY. UNFORTUNATLEY RECENT WOULD NOT CONNECT, WAITED ON UPDATE NEVER ...

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Paul S
Reviews 1
2020-05-27 17:13

I just received my 3-2-1 Home Theater System serie...

I just received my 3-2-1 Home Theater System series II back from their repair shop in South Carolina... only 8 days complete time from when I Sent it. Let me back up - I didn't need a repair, just a cord.. but because of BOSE and their awesome customer service rep Jason, I should say manager, my ser...

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Delion Diaz
Reviews 1
2020-05-26 17:24

Bose needs to do better with their automotive depa...

Bose needs to do better with their automotive department. I called and was redirected to send an inquiry online, that was a two months ago and I still haven't heard back. And all I needed was the part number for my Mazda's front door (cause the diagram they provided the auto manufacturer was so legi...

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David Denny
Reviews 1
2020-05-17 08:49

Purchased ear buds on Bose name only Was looking...

Purchased ear buds on Bose name only Was looking for a hang on buds to secure to the ear for walking the buds come out when your ear sweats find yourself trying to reinsert into ear during your walking experience. I can t imagine problems runners would have. This is a no buy product. Have other ...

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David BAUMANN
Reviews 1
2020-05-10 23:35

* + good for noise reduction, bass.

* + good for noise reduction, bass.
* -null for support (maybe good for basic support = how to turn on your helmet, but for bugs reported NOTHING)
* -material and functionality too basic for the asking price!
* - Sloppy Android app and use of GPS without valid reason! (once a helmet is associated...

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Philippe Heckly
Reviews 1
2020-05-09 15:52

I got a set of wireless headphones for Christmas t...

I got a set of wireless headphones for Christmas that I love. They are comfortable, a charge can last a week using them a few hours per day. I only have one caveat and that is that sometimes I have trouble accessing blue tooth. I am not sure why that is and who is the culprit but it could be a bette...

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Alessio Corona
Reviews 1
2020-05-07 14:45

I speak of the brand and not of the place

I speak of the brand and not of the place
skyrocketing prices for non-niche products
with much less money you can have brands that still focus on quality as well as on earnings
I'm sorry because now I bought trusting the brand and given the high price I thought less than to be completely disappoi...

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Zoey H
Reviews 1
2020-05-02 16:15

Decade's of great products.

Decade's of great products.
My Dad used Bose speakers and head phones. I sniched a set my sophomore year in college. Then after that I have had 3 sets of large stero speakers, headphones, ear bud type ear phones and I purchased the Wave for TV. Everything is so much better than the origi...

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Michael Payne
Reviews 1
2020-05-02 05:59

My 1st time experience with this company as a New ...

My 1st time experience with this company as a New Customer has been horrible. I placed a Web Order for Bose 901 speakers back on April 16th and Bose was fast to charge my credit card for the 1st payment on these speakers. I had expressly asked for these to be shipped out via FEDEX Ground since they ...

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M J 0000
Reviews 1
2020-04-23 20:15

I want to write to you about your employee Matth...

I want to write to you about your employee Matthew Bauerband Tier III Technical Support for Bose Corporation. a very disrespectful person, who on your time and his own bashes people, companies and everyone he can. I recommend he go back to New York and pound sand. Go live in a bubble and stop b...

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O. Je
Reviews 1
2020-04-04 09:58

I would leave the fingers of Bose products. In 201...

I would leave the fingers of Bose products. In 2015, I had bought a soundlink box, which is broken for many customers after just over 2 years. Is it funny, right after the warranty expires? LED flashes red and the device will not turn on. No mechanical, but a soft / hardware error. BUT I can fix the...

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tieu ngoc
Reviews 1
2020-04-01 22:44

I don't think this is a good company to work for a...

I don't think this is a good company to work for and the products are not "that" fancy or just overrated. I think Dr Bose is the great guy that established a great stepping stone but the following directors did bad job to develop the company. The price is expensive and quality is not that matched to...

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Pierre B.
Reviews 1
2020-03-14 13:06

Bose stubbornly refuses to give its customers the ...

Bose stubbornly refuses to give its customers the choice of choosing their carrier.
UPS left my package outside my home and in front of passers-by on a very busy street !!!
Paid very expensive headphones
the last thing we want is to make them fly!
BOSE you have no respect for your customers by ...

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K
Kevin Boardman
Reviews 1
2020-03-13 18:29

The speakers from Bose are loud. Capital L O U D. ...

The speakers from Bose are loud. Capital L O U D. haha just a joke to ease the tensions. I love to blast disturbed albums through these badass speakers!!! No band is better than Disturbed and Bose is the perfect speaker to rock this loud ass band through!!!!!! METAL FOREVER! love Bose!

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Andrew Morris
Reviews 1
2020-02-25 18:13

When trying on a set of headphones they sprung clo...

When trying on a set of headphones they sprung closed on removal and a sharp edge caused serious damage to my prescription glasses. I contacted the company regarding the incident and the staff member advised me that Bose would do nothing for me. When I told him I thought they should address this a...

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Bruce C
Reviews 1
2020-02-11 12:31

I've been waiting for more than three weeks for th...

I've been waiting for more than three weeks for these people to credit my credit card for a billing error.

Bose is almost impossible to reach on the phone; their people continue to blame covid-19 for their horrible customer service response. However, it is now October, so I told them that excuse ...

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Cheryl Smith
Reviews 1
2020-02-08 17:23

I have used Bose products in my business and perso...

I have used Bose products in my business and personal life for years. I have recommended Bose products to colleagues and friends for years. The huge plus that Bose had going for it was it was a local Massachusetts business with terrific local customer service.

That opinion has changed, however....

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Randall Bashta
Reviews 1
2020-02-07 18:01

My department was exciting place to work at and we...

My department was exciting place to work at and we had a great group to work with. It was one of the best places I ve ever been employed. I will have to say my success there was due to the management in my group. It was a great team.

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Toni Lawrence
Reviews 1
2020-01-26 08:05

I purchased the BOSE QC 35 in order to listen with...

I purchased the BOSE QC 35 in order to listen with my computer running Windows 7. Bose provides no sound drivers and when speaking to a very snarky customer service agent of BOSE, they transferred me to a Windows 7 line where I would have to pay to receive technical support! >:( I WILL NOT BE PURCHA...

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Godwin Iloka
Reviews 1
2020-01-23 07:36

horrible experience, incompetent agents in the Phi...

horrible experience, incompetent agents in the Philippines that do not understand or speak english very well. Bose's system glitch on Saturday prevented order from going through. So I called back on Monday. After 2 hours of incompetent agents that keyed my cc information and address incorrectly, or...

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S
Steve Walker
Reviews 1
2020-01-04 05:02

Buy Beats

Buy Beats
Buy Sennheiser
Buy Sony
Buy Apple
But seriously reconsider purchasing Bose unless you just want to be banging your head against the wall if you ever have to deal with their customer service.
I had purchased a pair of QC 15 headphones and the ear cushions had deteriorated so I attempte...

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