Auto Marti AG

4.6 · 379 reviews
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M
Michael Piller
Reviews 1
2020-12-22 21:59

On the way home from our ski vacation my car start...

On the way home from our ski vacation my car started to spit.
The ad reported that the engine was no longer performing at its full capacity and that we could still drive to the next garage.
As ordered, directly to Auto Marti and this on Friday evening shortly before closing time.
Despite the adva...

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E
Eve R.B
Reviews 1
2020-12-21 16:52

I am very happy with the garage. Very friendly and...

I am very happy with the garage. Very friendly and competent staff. The pre-ordered replacement car was no longer available due to an accident. Nevertheless, we found a good solution and a few days later we were able to test drive the desired model. We look forward to the new BMW and can recommend t...

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C
Conny Dietrich
Reviews 1
2020-12-21 07:27

A big compliment to the seller, from whom I was ab...

A big compliment to the seller, from whom I was able to receive my new car last week. Everything went smoothly. From the appointment for the test drive to the handover and trade-in of my old vehicle. There is nothing comparable to friendliness, service and professionalism. Thanks a lot - that's how ...

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A
Adrian Reichen
Reviews 1
2020-12-21 04:32

My car had to be brought into service because of t...

My car had to be brought into service because of the oil service and the car battery warning indicator. Everything was done to my satisfaction as usual. But when I got the invoice, I noticed 2 positions. 1 .: Price of the engine oil BMW 5W-30 Twin-Power Turbo LL-04. 29.25 per liter will be charged w...

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F
Fabrice Budoc
Reviews 1
2020-12-12 20:39

Pleasant welcome, small cafe in reception

Pleasant welcome, small cafe in reception
Received by a very kind and professional counselor
I received a hybrid loaner vehicle from the same brand.
On my return my vehicle was washed, vacuumed, repaired
I have no more worries it was a brake defect worn prematurely. 320d xdrive. A very efficient...

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A
Arpad Polgar
Reviews 1
2020-12-05 05:28

Professional and very pleasant service and quite c...

Professional and very pleasant service and quite correct prices, without encouraging the consumption of parts to be exchanged. The taxi service to and from the city of Bern is particularly valuable. All the speakers are outgoing and welcoming.

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K
Katil Bey
Reviews 1
2020-12-01 19:41

+ Friendly welcome!

+ Friendly welcome!
+ Free meals while waiting!
+ Top advice!
+ If necessary free customer taxi (Bring and pick up)
+ Top service !!

- After recall for the car because of defect repair (free of charge), came after 10 days a bill by post in the amount of 60.- CHF. On the car oil, windscreen cl...

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A
Adrian Szydelko
Reviews 1
2020-11-28 13:26

Outstanding customer service. Although in the end ...

Outstanding customer service. Although in the end I decided to purchase BMW car from another dealership (due to the availability of particular model on stock), I can highly recommend Auto Marti AG. It was a very pleasant experience, great service and very smooth handling from the staff. I arrived on...

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D
Daniel Suter
Reviews 1
2020-11-26 19:25

I can recommend the company with complete convicti...

I can recommend the company with complete conviction. I was won over by three things - a.) A personable boss, b.) Personal advice and support from very experienced employees with extremely good knowledge, who approach me as a customer with respect and appreciation c.) The willingness to stand up for...

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A
Alessio Venticinque
Reviews 1
2020-11-19 00:26

I am very disappointed. I brought my vehicle for a...

I am very disappointed. I brought my vehicle for a level check because I was going on vacation that evening, and that evening I checked the fluids again, half a liter of cooling water and 2 liters of windscreen wiper water were missing. I was just disappointed!

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R
Rudolf Kiefer
Reviews 1
2020-11-11 06:03

The wheel change was combined with an early servic...

The wheel change was combined with an early service and carried out flawlessly. A special request was also dealt with.
Mr. Tim Heiniger took perfect care of my car.
I would have liked an e-car as a replacement car; unfortunately this request could not be met. Nevertheless, many thanks and merci! R...

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M
Ma Wi
Reviews 1
2020-10-21 11:15

Agreements were not kept by the customer advisor. ...

Agreements were not kept by the customer advisor. (Notification of the expected repair costs)
Since my BMW is 29 years old, the working hours for the repair manual search should be exchanged for me. At least the customer advisor tried to tell me this in the conversation. After I said, "This is a BM...

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S
Sweet S.
Reviews 1
2020-10-09 14:08

Extremely arrogant! I know from a friend of Galeni...

Extremely arrogant! I know from a friend of Galenica (pharmaceutical companies) that he had the same experience as me. Galenica has decided to leave the garage Bmw Marti. The Marti Felix did not want to lose this customer and promised them an extra 5% more discount, everything NOTHING more brought.
...

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P
Patrik Lischer
Reviews 1
2020-10-05 15:17

Repair VDD on my BMW 335xi from April.

Repair VDD on my BMW 335xi from April.
Although I bought the car from Marti and did all the service regularly, the VDD unfortunately struck a "leak". A short inspection at BMW-Marti AG confirmed my suspicions.
A repair appointment was found quickly and easily.
In addition, I read the vehicle MFK ...

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A
Adnan Topalli
Reviews 1
2020-10-05 11:50

I am very satisfied with the support, the service ...

I am very satisfied with the support, the service and the quality of the work performed. The most important thing for me was that my concern was taken seriously and that I was offered a solution immediately and easily. A big thank you to Mr. Patric Beyeler.

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O
Oloff van Vuuren
Reviews 1
2020-10-04 20:33

New showroom is very nice. Staff not very helpful ...

New showroom is very nice. Staff not very helpful or friendly. Not eager to help diagnose a problem on my car. No English support at reception or the service personal and they just keep on speaking dialect after I asked for high German.

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