We worked with these guys to help 'manage' our infrastructure and man are they bad. First off they need a ticket to do anything. Then if you file a ticket it may or may not get done. If you ask for a status they may not be up for doing it. And I'm not talking about something like please build a ...
I was a customer of Pacifier with 9 companies starting in 2003 then Infinity, Easy street and now this company (they wont let me post this with their name in it) At m o sera. Starting with Infinity service became bad, now with this company it is unacceptable. This is the worst company I have ever be...
Their service since the acquisition from Infinity to Easystreet is beyond negative expression. They say they will get back within 4 hours of a call, three days later and five calls to them I still am waiting. My email service is out.
They do not provide access to a human, I have tried the fiv...
This company will over-promise, under deliver, and give you every excuse in the book while they keep billing you hours. The solution they built for me was unusable and throughout the entire process they mismanaged requirements gathering, project scoping, and pushed out deliverable's multiple times. ...
These guys can't even handle the most basic of networking services without messing things up. Almost a 1 star.
Atmosera does not deserve even one star. I've been on hold for more than 30 minutes trying to speak with tech support but all I get is dead air. Initial message suggested I email my concerns but that's exactly why I'm calling, I cannot email anything. What a joke. Will seek alternative carrier and f...
Easystreet use to be great. I was a customer there for 7 years. Things started slipping and finally they tried to and succeeded in stealing one of my clients.
Unethical company and possibly criminal. Avoid!
Every time I call them for support, they are very polite and quick to act.
Amazing expertise and knowledge. The engineers and solutions architects have 10+ years experience. I am highly appreciative of all the work they do and answer for my clients.
No E mail for 2 days, ZERO response back from EASY STREET, nothing but a message machine after stupid recordings saying how important we are to them. This is twice now, there won't be a third.
V