They are kind and acknowledge you when you walk in. They are 100% helpful and understanding of whats going on with your phones. Even if they can t help with the problem you are having, they give helpful recommendations/ steps on what to do next.
I recently had the privilege of visiting your Camden store and would like to commend the manager, Angie, and her assistant, Kay, for their excellent service. They solved my problem with not only their expertise but did so in an extremely caring manner. AT&T is fortunate indeed to have them in its e...
I am extremely amazed at the high quality customer service I received at this AT&T. Gawayne was the representative that helped me and he was outstanding. He answered all my questions and trust me I always have a lot of them. He s very knowledgeable about all the products at AT&t. He even convinced m...
There were multiple issues we had to have corrected with our billing and account that were the result of another store. The manager Mark took his time to answer all our questions and fixed our account issues. HE was also able to lower our monthly bill and we ended up getting 3 new phones from him o...
Very friendly, helpful, knowledgeable, and professional. I hardly have to wait to talk to someone and in the rare cases a salesperson don't know the answer they will ask. If it is something that they can't do they are honest about it.
We used to love At&t and we didn't get why people didn't like them for the past 14 years.
But they royally screwed us over, cheated us out of $1500 after being customers for 14 years. They promised my dad 2 promotions, one to receive credit for turning in old phones and another for a buy one get ...
Have tried to get my plan changed for the last 3 month's , today in the Camden De store played my bill and Kate the manager helped me change my plan and was out of there in 10 minutes.. Thanks Kate
The store usually has 1 person, so if there is anyone there, it's a waitting game. Mostly the people are able to help you out. The only real problem is At&t. They don't have any good deals. Same as anyone else. Sign up, and pay more money.
Worst at&t experience ever the woman that works there is extremely rude. lol she told me if I purchased 2 phones I would have to have whom Ever was going to occupy the second phone present at the store during the time of purchase lol that s awkward doesn t make sense if I m getting the phones in my...
I went in to purchase an iPad, salesman showed me one I liked and quoted a price that I liked. When we sat down to do the paperwork, the iPad rang up as more expensive than the price he quoted me. The salesman then asked me to pay the difference instead of honoring the price he quoted me. Do your re...
Very disappointing experiance with the new manager. Today, I entered the store to inquire about an frustrating issue I have been experiencing with my IPhone XS Max. Calls are not coming through and going straight to VM. As a small business owner, this can have a huge affect on several areas of my bu...
Only one person working so when they go on break the store closes. Watched an associate run in seconds before we pulled in with food and the door was magically closed. Two other people pulled in and tried to open the door and there was just a head shake by the associate as they continued to eat in p...
Most of the employees are extremely rude. Every time I go there I have to plan for a few hours out of my day. Looking to switch carriers after nine years due to their poor customer service. BTW my name is NOT Judy. It's presumptuous and rude to arbitrarily change my name because it's easier for you....
Well I wasn t going to do this. But don t ever switch to At&t first I had to fight them for 3 months before I ever got my refund from the company. But I finally got it so be it. But now I m still fighting with this store directly for my refunds from the promises they made me when I switched. 4 month...