ASSOCIATED GROCERS

2.5 · 98 reviews
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Mike Shields
Reviews 1
2020-10-25 01:35

Had app for 12am Checked in @ 11:15pm Was in a doo...

Had app for 12am Checked in @ 11:15pm Was in a door by 11:30pm. Finally got released @ 7:30am. 8 hrs to get unloaded + 329.00 & I didn't get paid a dime to set there all night. Now what's wrong with this picture? I'm giving it one because I have to!!!!

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Matthew Phillips
Reviews 1
2020-10-07 18:48

Been over 4 hours now waiting to unload. No tellin...

Been over 4 hours now waiting to unload. No telling how much longer it will be. When they're done they will be paid for unloading what they ordered... Very nice. Give someone something for free and that is exactly what they will think it is worth!

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kj mann
Reviews 1
2020-10-01 06:53

Can check in way before your delivery appointment....

Can check in way before your delivery appointment. They will let you park in the big gravel spot. But no parking there after your unloaded. They got signs all over reminding you of leaving the property after delivery regardless of drive time.

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Tony Smith
Reviews 1
2020-09-10 02:08

Regardless of what they say on the phone, don't ch...

Regardless of what they say on the phone, don't check in until 2 hours before your appointment time because that's the soonest they'll take you. I was told on the phone that I could arrive and unload at 6pm. But when I got to the gate I was told the earliest I would get called was 10pm for a midnigh...

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melvin cummings
Reviews 1
2020-08-25 04:05

This was not to bad. It is different for everyone ...

This was not to bad. It is different for everyone but I was in at 2:30 for a 3 am delivery and was done at 5:15. You have to know at these food warehouses, it will not likely be quick but this location has been consistently better than a lot of their other locations. I do not see why so many complai...

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CAROL ANN
Reviews 1
2020-08-02 00:32

Drop and hook for the first time here.. Guard shac...

Drop and hook for the first time here.. Guard shack could of given correct info however employees inside made up for it with their kindness and willingness to help get us to the right place.... Easy in and easy out... Thanks for the ride Riki and her coworker that I didn't catch his name... Y'all ar...

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Michael Jordan
Reviews 1
2020-07-21 16:21

They charge me $329 to unload my truck of 18 palet...

They charge me $329 to unload my truck of 18 palettes that took 2 and a 1/2 hours. They said they had to break it down into 48 different palettes what happens to the product after it gets off my truck is not my concern and I shouldn't have to pay for it

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Josh Gambill
Reviews 1
2020-07-17 20:41

Arrived at 2356 for 0030 apt. Told to wait in stag...

Arrived at 2356 for 0030 apt. Told to wait in staging area until they call... 0230 lady pulls up and ask if I'm unloaded I said no and she asked if I have a gate pass? Yes and show her. They didn't even know I was there. 0300 I get a door. 0650 unloaded...plus $389 lumper fee for 13 pallets!

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Roger Lynn
Reviews 1
2020-07-06 14:48

No matter which one you go to its going to take th...

No matter which one you go to its going to take three to ten hours to get unloaded and they treat you like a no good truck driver at everyone. And they are barely capable of unloading a truck. Every single one of them have a smokeing area just outside the drivers enterance. Stinks like a sewer put i...

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Jesus Hipps
Reviews 1
2020-07-05 17:56

Write your trailer number, phone number, company n...

Write your trailer number, phone number, company name on paperwork. Hand the guard your paperwork and you drivers license. She will tel you to park to the right and wait for call. I didn't even get parked. Parked in dock took paperwork to door 49. Checked in and to the lumper Back to the truck to s...

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Lavon Zawada
Reviews 1
2020-07-03 20:12

I live in Calgary, and was travelling through McBr...

I live in Calgary, and was travelling through McBride last weekend. I needed to grab a few groceries to make dinner when I got home, and we decided to stop at AG Foods in McBride so we could stretch our legs. VERY IMPRESSED!! The produce and meat was fresh and great quality, and the buns tasted l...

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Christopher Blackmon
Reviews 1
2020-06-21 18:04

Got there at 12:30 went straight to a door then wa...

Got there at 12:30 went straight to a door then waited 2 hrs before they started unloading me then another 4 and a half for paper work. Process was slow as molasses fresh out the freezer. Other then that everybody was cool.

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Grey Man
Reviews 1
2020-05-24 21:32

Why is everyone fretting about being kicked off pr...

Why is everyone fretting about being kicked off property after being unloaded? All you have to do is delay until you re ready to leave by having difficulty in getting your lumper fee express codes. Simple as that. No receiver will kick you off property without being paid first.

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Andrew J Dunaway
Reviews 1
2020-05-18 08:20

Had a 2200 appointment. Got docked and paid a 329...

Had a 2200 appointment. Got docked and paid a 329 dollar lumper then waited over 6 hours to unload. The last time I was here it took over 8 hours to get out. UNEXCEPTABLE!!! I drive OTR and have been to so may different locations and not once have ever encountered a place this slow. Even Americ...

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Kevin Moore
Reviews 1
2020-05-08 00:17

Really humid (though, that's not ag's fault) prett...

Really humid (though, that's not ag's fault) pretty easy in and out. Check in with guard on the way in, if early (i was about 5 hrs early), guard will probably park you and call you when door is ready, she tells you door when she (was a woman in my experience) calls. Anyway, back in door and then ta...

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David Kingz
Reviews 1
2020-05-04 17:52

As usual with grocery DC they go by appt only thou...

As usual with grocery DC they go by appt only though they have a staging area on site. Lumper fees are super high and they are slow slow slow ...took them 3hrs to unload 14skids that didn't need restacking, bring lots of patience with you.

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Jeffrey Johnson
Reviews 1
2020-05-02 16:58

In the door at 10 PM the bumpers got it off quick ...

In the door at 10 PM the bumpers got it off quick but it s now 630 am And I m still in the door waiting to get received this is one of the worst associated grocers warehouse live ever been to looks like they need to be retrained

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jason lawrence
Reviews 1
2020-04-14 13:57

No overnight parking for the weary driver that jus...

No overnight parking for the weary driver that just busted his butt all day to get there, then be robbed (take care of your own utility bill [lumpers] people), then be kicked out like a stinking bum at the White House door.

They have plenty of room that they could easily make into truck parking, ...

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Pedro Banda
Reviews 1
2020-04-02 02:07

First time delivering to this facility and it was ...

First time delivering to this facility and it was not bad.My Appmnt was at 12 midnight.checked in at 11:30pm....got a door at 11:40pm....out by 2am....full load ....paid 149.00 lumper.....no overnight parcking....4 stars because lady in guard shack was rude and with bad manners.

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Voise Davis
Reviews 1
2020-03-10 11:27

It really should be 0 stars. Got here about an hou...

It really should be 0 stars. Got here about an hour before my appointment and in a door about 30 mins. However, they didn't start unloading my trailer until about 4:30 am. It took over an hour after paying the lumper service for them to give the signed bills.

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Mario Arevalo
Reviews 1
2020-03-08 16:27

Got there a bit too early, you will not be able to...

Got there a bit too early, you will not be able to check in until 16:00 but they have on site parking for deliveries and will call you when dock is available, friendly staff and guard shack employees. Was a quick unload when in dock. Would come again.

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Justin Lang
Reviews 1
2020-03-01 02:56

Not bad, security is nice. Receiving is nice. Once...

Not bad, security is nice. Receiving is nice. Once you pull in write down your phone number and trailer number on the bottom of your Bill's. Then pull over in the dirt lot to the right to park and wait for them to call you. There is absolutely no overnight parking. But you can come early if you're d...

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Darius Bur
Reviews 1
2020-02-16 08:53

Slow loading and even slower unloading, very slow,...

Slow loading and even slower unloading, very slow, waste of time - note to self - read reviews before booking a load. Nice people overall but just a slow process. Think they take too many breaks.
Nice break room. Bathroom wasn't too clean, barely maintained. Also seems like most people that work he...

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Rise Fdez
Reviews 1
2020-02-13 09:32

I don't know what is happening with drivers... 3 ,...

I don't know what is happening with drivers... 3 , 4 even 5 stars when in this place hates drivers, they prefer spend money and time letting you know that you are a piece of truck, a merchandise... no matter your driving time or if you're tired or sleepy... get out of here ... dog... where are we ...

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Jeremy Larson
Reviews 1
2020-02-08 23:26

It's truly pathetic how Associated Grocers treat c...

It's truly pathetic how Associated Grocers treat common carriers. As long as you have their product they ordered on your truck for welcome to stay on their property. But, the minute that they release you, get the **** off our property, your not welcome here anymore. They don't care if your fa...

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Vicky hall
Reviews 1
2020-01-26 01:12

These people were awesome and very patient. where ...

These people were awesome and very patient. where we had issues getting in contact with the broker for payment. Very patient, we were dock 26 and took six and half hours for payment. Come to find out brokers had phone issues. 5hank you associated grocers

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David Carter
Reviews 1
2020-01-07 20:50

This is a review for the distribution warehouse. N...

This is a review for the distribution warehouse. Not the retail stores.

Horrible experience! Have delivered here twice in the last 2 months. They use a third party to handle receiving, Capstone Logistics. They charge driver/carrier to unload the product (lumper fees) $149 for one and $379 for the...

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