Out furnace went out right before Christmas weekend. Nate came and assessed the situation right away. He was kind, friendly, professional and courteous. He handled the issue in the most expeditious way. With the help of Katie at the main office, who was very responsive, professional and top on of it...
I had CCC come out to rework my vents and add returns to a room addition I did. Eric and John came out to do the work. I watched them the whole time and they were very passionate about making sure it was done right. I event told them to not worry about some of the stuff, but they wouldn't do the ...
Roland came out to look at my AC. I would say that he was kind, helpful and informative. I will stick with climate control in the future because of Roland.
Will Gifford, the Climate Control technician who came to do our annual maintenance, was professional, knowledgeable and extremely helpful. I would highly recommend Climate Control, and Will in particular.
Adam was professional, very polite and discussed how things looked as he went along and what he needed to do to clean the system properly. He was also quick and efficient.
Roland was great at diagnosing our problem and fixing it. I have known Climate Control and have used them for 20 years now. Their service is #1 and I highly recommend them. They installed 2 new heating systems and a/c system 2 years ago and the experience was great from the sales department to th...
Decent enough service - Just very expensive compared to others in the valley. $100 just to respond to your location. That fee does not include fixing your problem.
What a great company! Lara, Mike and their team are a first class operation. You can be sure that you ll be taken care of in an honest, efficient and professional way. Best of all, they always do the right thing, so I have one less thing to worry about. For my heating and cooling needs, they are...
Bryan S was the tech who responded. He was great, very thorough and shared info with me about my system and how I can maximize efficiency. I feel confident that this company has taken great care of me. I will always use them .
Drew appeared following a call from CC. This young man went up a 24 ft ladder to reach the roof in order to winterize the swamp cooler. He then serviced the boiler to insure it was operational. He did a great job and was exceptionally polite. Thanks Drew!
I have had Climate Control come out to my home each Fall for a number of years to check my heating system. I have the in floor heating which I absolutely love and want to be sure it is in top working order. I have always been extremely pleased with the service Climate Control gives me. The servic...
Jory Watkins from Climate Contolled performed an annual checkup on our AC system last week. He called to announce his arrival, he arrived on time, was friendly and polite. He spent a more than an hour going over the unit and briefed us on its condition before departing. He met our expectations in...
Extremely frustrated with this company. They were quick to come out and trouble shoot, but now I can't even get an answer to when the parts for my ac will be in ($3,000+). My family is living in 90 plus degrees every day so I'm a little impatient. I even offered to pay for quicker shipping but that ...
Rowland has been to my house over the past few years. Told me about the annual service plan. I took his advice, based on furnace age. Arrived home on a Friday at 3pm with no heat. Called for same day appointment, Rowland showed up at 6:30pm and woke up to a warm house for the weekend. Money saving...
Our service tech, David was on time/called to let us know he was on the way, polite and efficient..............this was the second time David has serviced our heating unit and we remember being very happy with his service then as well. He is a credit to your company! David & Maureen Kerr. Carbondale...
Javier and Jesse were experts who installed our new furnace in a seamless manner. On time, great professionalism and good communication throughout the process. All in all from start to finish *****.
The tech was very knowledgeable of the equipment that he was working and was very good at explaining the service work he was performing. If i am in need of service again i will be requesting Mr. Anderson. Phil Nutter,
Roland was our serviceman, and he did an awesome job. He was very friendly, knowledgeable and helpful. The company was very timely, responsive and communicated well. Great customer service!
Dustin came out to evaluate my furnace. He was very helpful, professional, and clearly has excellent knowledge about what could be causing the issue. He took the time to explain everything to in a way I could understand. I appreciate that he involved me in the process and educated me on proper furna...
until today my unit didn t work. the tech guy came 6-7 times. every visit different person. after all they send me 2 different invoices. the charge you, even thought they didn t resolve the issue
We are so happy with Climate Control and their inspections when we have clients under contract. They do their best to schedule the work as soon as possible and provide detailed reports of what was done or needed. Mary Lauren did a fantastic job with all our requests and she is a huge asset to the co...
My forced air heating went out just days after Christmas. I expected to call and have surly customer service and a long wait (days) for repair. Instead I was helped by Kathy on the phone who was very cheery and responsive and set me up for an appointment that very afternoon. Daniel came to my hou...
Will was very knowledgeable. When I told him about a situation we had with the furnace last winter he explained what probably happened and made sure to remedy the situation so it hopefully won't happen again. I have used Climate Control for approximately 7 years and have always felt comfortable wit...
I live in another state and read an article from Climate Control's website that pertained to my situation. I called hoping that someone would give me a tiny bit of information about my AC problems, which were happening clear across the country. Ricki spoke to me for a half an hour and explained what...
Climate Control saved my Bacon! Thanks! I had a pilot light problem and Chris looked at it on the same day, adjusted it and said I was good to go. It works great now. Plus, they didn't even charge me, he said no biggie. Considering I didn't even by the system from Climate Control originally, tha...
My clients the Demings and I continue to be pleased with the service we receive from Climate Control. Making appointments, communication, politeness and efficiency on the job including clear descriptions of necessary service and repairs- all lead to a very satisfactory relationship with the office...
Nice office people and tech. The system was given a normal check up October 2019. In Dec. They were not able to solve the problem of even controllable heat distribution on our radiant heat system in three visits and bill of about $1000. Sending supervisor for next visit. Weather was below zero. ...
We've used Climate Control for our home in Snowmass Village for several years and they are fantastic. Our technician, William just serviced our heating and cooling systems, inside and out. He was thorough, polite, very professional and left the house spotless. I'll definitely call and ask for Willia...
William G handled my furnace cleaning. During the visit he informed me of an issue with my hot water heater. He replaced a part on my furnace and a quote was provided for the tank. He did a nice clean job repairing the tank. He was timely, courteous, knowledgeable and I would recommend this comp...
Climate Control has been an excellent company to work with including people answering phone to technicians. Paige Mickley is exceptional helping beyond "call of duty". Paige has common sense, an great interest for problem solving, completely efficient and a very pleasant person. Thank you . M...
Miguel with Climate Control Company installed a Split A/C Unit in our main living area, and a Boiler, and Side-arm Water Heater in our first floor mechanical room. Miguel was conscientious about our flooring, our property and being interruptive. He was personable to communicate with and did clean, e...
Ken is the best service technician we have had in all of our many years as a customer of Climate Control Company. We request Ken for all of our service needs.
Roland was the service technician at our home on July 18, 2019. He did an outstanding job. All of his comments about our system were very ...
William was great. He was quick and knowledgeable about the air conditioner in our town-home. He was also polite and answered all my questions about the service. I highly recommend William.
very satisfied with great service from Chris and his team jesse and taylor. Very professional and get it done on timely manner.The best HVAC company in the valley. I have been used other company before the climate control company but very disappointed. Climate control company is very reliable and al...
Katie and Nathan in the service department are great! Scheduling with Katie was easy and she fit us in to replace a part we needed. And Nathan was on time, knowledgeable and just plain nice. Highly recommend this company!
William provided great service. He communicated about his arrival on a horribly snowy day then got right to work. He clearly explained his findings and adjustments to and maintenance of my heating system. He calmed my fears of bigger issues and offered to connect me with the office to learn about...
Rick and Derek did a great job. While five stars may well be in order I trust Rick and Derek will continue to refine their skills. It is clear Rick is a master of his craft while Derek expresses enthusiasm and great customer interaction.
Tony S. arrived on time and is very professional. He diagnosed and fixed the problem on the first visit. We are very happy to have our air conditioning in working order again!
Dustin is knowledgeable, helpful and thorough! Climate Control are lucky to have him, he is a great asset. The customer care and service provided by Climate Control overall is outstanding. Thank you for always being prompt, cheerful, and solving my problems!
We had a difficult problem to figure out but Jason was thorough and determined and got to the bottom of it and fixed it. He was extremely courteous and tidy and I highly recommend Climate Control and their technicians.