Appleton Campbell

4.9 · 1255 reviews
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Patricia Gauch
Reviews 1
2020-12-28 10:50

Your service people were excellent. The two gentl...

Your service people were excellent. The two gentlemen kept a long-ago made appointment and thoroughly researched the heating and airconditgioning units of our new home, in a thoroughly professional way. I had real confidence in their summation and their advicde.

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Craig Heartwell
Reviews 1
2020-12-28 07:40

Job 1: Needed electrical work to ground and bond p...

Job 1: Needed electrical work to ground and bond propane system prior to new HVAC install (new codes since original install). Long lines needed since inlet and breaker panel on opposite ends of house. Minimal disruption; professional job.
Job 2: Replaced my entire HVAC system in 2 days - 2 zones ...

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Linda J Johnson
Reviews 1
2020-12-27 13:51

Glenn was on time. He was respectful and knowledge...

Glenn was on time. He was respectful and knowledgeable about his trade. This is my second inspection, I asked for this electrical, house inspection but I have a contract with them for a furnace and air conditioner. Their services and appliances are Excellent.

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Teresa Hopkins
Reviews 1
2020-12-26 04:01

I called late in the afternoon and Appleton Campbe...

I called late in the afternoon and Appleton Campbell was the only plumber able to come out same day. Once Dale arrived he was courteous and professional. Explained everything he was going to do and proceeded to do just that. I will use again, if needed!

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Jana Frieslander
Reviews 1
2020-12-23 20:08

Today I had my plumbing inspection. Kenny was extr...

Today I had my plumbing inspection. Kenny was extremely knowledgeable and explained to me everything, including maintenance tips. He was very friendly, cordial and professional. We had a nice chat. Everyone at Appleton-Campbell has been terrific, even the office staff. A top rate organization. Many ...

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Paul Miller
Reviews 1
2020-12-23 12:12

Had a new but leaking shower head in the downstair...

Had a new but leaking shower head in the downstairs bathroom. Appleton (Savannah) was polite and helpful on the initial call to set up the appointment.Dale and a colleague turned up within the later part of the agreed time span, reviewed options and pricing using their tablet service, diagnosed that...

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Magdalene McElhone
Reviews 1
2020-12-23 06:22

Always professional, courteous, timely, clean and ...

Always professional, courteous, timely, clean and efficient. We ask for the same technician each time as he knows and understands our systems. The company is extremely responsive to requests for appointments and maintenance/repairs and after 16+years of having Appleton Campbell service our HVAC sy...

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Mark Lucas
Reviews 1
2020-12-23 02:36

As a plumbing contractor myself with 30+ years of ...

As a plumbing contractor myself with 30+ years of experience, I know when I should call in someone else that is an expert in their field to work on my own home. After many years of trying out different companies to perform service on my HVAC units, I have finally found a company that I trust. If you...

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Bill Brownley
Reviews 1
2020-12-22 19:32

We had two Appleton Campbell Reps out, and they we...

We had two Appleton Campbell Reps out, and they were both excellent! The first was Glenn--who was out to look at some electrical work. He noticed some significant issues with our AC, and was able to get Chris Lin to come out the same day (a very hot day at 85 degrees) and get our system squared aw...

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Beth Robinson
Reviews 1
2020-12-22 16:27

Glenn Griffin and Shane Carter Kerns were very kno...

Glenn Griffin and Shane Carter Kerns were very knowledgeable, friendly, and kept me updated on the work they were completing. Savannah and Jennifer were also very friendly and accommodating when scheduling my appointment and answering questions by phone.

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tianti gerald
Reviews 1
2020-12-22 09:30

Devyn and Zachery were amazing! They arrived withi...

Devyn and Zachery were amazing! They arrived within the expected time frame. They were both very polite and professional. Zack and Devyn immediately analyzed and evaluated the electrical issue, consulted with me on the estimate/cost and took care of the issue. They were clear and concise with expla...

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Deborah Anderson
Reviews 1
2020-12-22 04:23

The techs and office support are consummate profe...

The techs and office support are consummate professionals.
The plumbing team comprised of David & Lester installed a hot water heater in a very tight space. Highly organized in devising a plan of action & executed the task brilliantly. Exceptional team work!
James did an electrical inspection; ...

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Larry Allen
Reviews 1
2020-12-21 22:00

I had an initial issue with the service they provi...

I had an initial issue with the service they provided but they made up for it in spades. This company STANDS BY THERE WORK and if they make a mistake or if you are not satisfied they will make it right and resolve the issue. Thank you Appleton Campbell especially Jerry and Renae

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Roger Southall
Reviews 1
2020-12-20 10:13

Matthew M., Service Technician for Appleton Campb...

Matthew M., Service Technician for Appleton Campbell was knowledgeable and courteous the entire time perform the work. He explained everything that needed to be fixed before preforming the job. Appleton Campbell provided excellent service.

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Helen Beavers
Reviews 1
2020-12-19 22:22

Ronnie came out to do my Spring check up and menti...

Ronnie came out to do my Spring check up and mentioned a couple things I should have done and what size filter I should use for the best results. He took the time to explain what he was checking . He corrected a part that was installed last August incorrectly and was covered under the warranty. H...

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Jenna Lombardo
Reviews 1
2020-12-19 14:37

Donnie was awesome, as always. He answered our qu...

Donnie was awesome, as always. He answered our questions, offered advice we could use in the future, gave us a detailed quote, and gave us time to make our decision about the work. He also reviewed all of Appleton's health precautions so we would feel comfortable with him in our home. Side note: ...

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Andrea Deaton
Reviews 1
2020-12-19 12:27

Fantastic experience and customer service! My heat...

Fantastic experience and customer service! My heater went out shortly before a cold front and another company had come out to "fix" the problem. It was made worse, but luckily I called Appleton Campbell, and they sent out Bill the same day. Not only was Bill extremely professional, he cleaned up aft...

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Ryan Whitehouse
Reviews 1
2020-12-18 15:07

Had them out to replace some toilets, water heater...

Had them out to replace some toilets, water heater and install a new filtration unit. Very professional install crew. Explained everything in great detail. My only very small complaint was that they didn't leave us the manual for our new water filtration unit.

Edit: The install crew did leave the...

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Alasen Schell
Reviews 1
2020-12-17 08:47

We were price shopping for new AC units and they r...

We were price shopping for new AC units and they really sold us on their service, knowledge, and attention to detail. Reid put in a lot of work with us picking the perfect unit for our house. The install was quickly scheduled and they were professional the whole time. They went above and beyond with...

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Robert Robertson
Reviews 1
2020-12-17 06:36

Please be aware this company will screw you they ...

Please be aware this company will screw you they came out to my house to fix my heating unit told me I needed a new unit that my unit could not be fixed I called RC Mechanical for a second opinion and TJ came out and said it could be fixed he fixed it for under $600 dollars that was a month ago I ...

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Carla Vergot
Reviews 1
2020-12-16 23:00

Chris Rounds with Appleton Campbell just completed...

Chris Rounds with Appleton Campbell just completed our AC check. I have had excellent experiences with all of the service technicians, but I am always happy to see Chris. He has worked on our units on three separate occasions. His professionalism, knowledge, and courtesy are outstanding. The company...

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Pat Damato
Reviews 1
2020-12-15 14:02

Dale B. came out to diagnose an issue relating to ...

Dale B. came out to diagnose an issue relating to high water bills. He was prompt, courteous, and very knowledgeable. He diagnosed the issue and left an estimate. Left his card and told me I could call any time with questions.. Excellent service.

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R B
Reviews 1
2020-12-15 06:37

I called on Friday afternoon and they would have s...

I called on Friday afternoon and they would have sent someone but we had plans for the evening so they put me on the list for Saturday. Saturday afternoon Chris Beard arrived. He put on protective shoe covers at the door. He listened to me first, then checked some things and asked me a few questions...

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Diane Wright
Reviews 1
2020-12-15 05:12

Called and within a few hours we had Chris Rounds ...

Called and within a few hours we had Chris Rounds at our house. He found the problem within minutes and gave us options. The best option, the most efficient, and with rebates was to replace unit. Work will be done on Monday. Quick, efficient and within our budget.

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Suzanne Clift
Reviews 1
2020-12-15 04:13

Glenn came out today to do an electrical inspectio...

Glenn came out today to do an electrical inspection for us. Prompt, courteous, knowledgeable, explained the few things he suggested we do. Appreciate the honesty once the inspection was finished.......he was not pushy - as I have had before with other companies.

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Amanda Fowler
Reviews 1
2020-12-15 00:57

During my annual maintenance inspection by Appleto...

During my annual maintenance inspection by Appleton Campbell (Bill Dooly) he discovered a copper pipe that had been leaking and needed replacement. Bill was very professional, pleasant, and did a thorough job during the inspection.

I had a copper pipe that needed repair. Appleton Campbell (Dale...

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S James
Reviews 1
2020-12-14 14:26

Matthew M. performed a very thorough initial HVAC ...

Matthew M. performed a very thorough initial HVAC system check for me today. Upon completion of his inspection, Matthew explained that my eleven-year-old cooling system was in good working order; however, he advised me that my gas water heater needs repairs or replacement. Matthew carefully explai...

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Colleen R
Reviews 1
2020-12-13 14:44

This group has all of the things I look for in a s...

This group has all of the things I look for in a service company. They are communicative, prompt, professional. For this rather long job, they sent two very competent plumbers to do the work. The plumbers completed the job, explained everything to me, left documentation where I could find it, and cl...

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Stephanie Benassi
Reviews 1
2020-12-13 10:46

All of the Appleton and Campbell technicians were ...

All of the Appleton and Campbell technicians were excellent. They were professional, courteous and arrived when expected. Chris and Dave were knowledgeable about the units and what needed to be done before the install. Justin and Seth installed the unit and stayed late until the job was finished, w...

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William Anderson
Reviews 1
2020-12-13 09:53

Very professional and personable crew installed ne...

Very professional and personable crew installed new furnace and associated equipment over 2 days. They took their time to ensure proper installation as well as correct and safe operation of the inside and outside units. They didn't waste time but took the necessary steps to do it right. I was impre...

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Max Rubin
Reviews 1
2020-12-12 10:00

What haven't I had Appleton Campbell do?! It all ...

What haven't I had Appleton Campbell do?! It all started with replacing 2 existing heat pumps and two corresponding air handling units back in 2015. Tech's Mike W. and Danny R. did such a FANTASTIC job that I had Appleton Campbell replace 2 50-gallon electric hot water heaters AND install a new su...

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Stephanie Dalman
Reviews 1
2020-12-11 10:10

Something I love about Appleton is how quick they ...

Something I love about Appleton is how quick they are to get someone to the house and their staff is truly the most polite and knowledgable people. They take time to show you the problem and show you where things failed. Highly recommend them for anything plumbing and heating wise.

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R B
Reviews 1
2020-12-10 06:47

Matt M. did my A/C maintenance check. As always w...

Matt M. did my A/C maintenance check. As always w/Appleton people he put on booties before entering to check the interior equipment. He was polite & friendly yet professional. He showed me a problem in my unit and explained it well. Matt also gave me info on how to care for it less expensively. ...

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Dorothy Larson
Reviews 1
2020-12-10 00:44

This young man was very personable and polite. He...

This young man was very personable and polite. He had a comprehensive knowledge of my heating and air conditioning systems and advised me of when servicing intervals occur, what would be done and the cost. I felt respected and more knowledgeable about my furnace and heat pump at the end of this ser...

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Danielle Tyner
Reviews 1
2020-12-09 22:24

10/10 would recommend!! Desperately called around ...

10/10 would recommend!! Desperately called around to local HVAC contractors to come out to my home on a Thursday afternoon to no avail BUT when speaking to Appleton they went waaay above and beyond customer service level to help me out considering I have a 1 week old baby at home. They were able to ...

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vica841
Reviews 1
2020-12-08 23:31

I work at Summit Community Bank and Appleton Campb...

I work at Summit Community Bank and Appleton Campbell took care of two jobs here at our Warrenton location. One unit needed replaced in the main building and one in our ATM. They did a phenomenal job on both! They were very responsive, reliable, and honest! I was thoroughly impressed on how quic...

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Jill Cooper
Reviews 1
2020-12-08 23:06

The work that Matt M did today was superior! He e...

The work that Matt M did today was superior! He explained each step of the maintenance process as he went along in a very professional manner and did a great job! I have always appreciated the personal and courteous manner that Appleton Campbell conducts business and today was yet another an excel...

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Jason Saputo
Reviews 1
2020-12-08 21:58

Outstanding and Highly Recommend

Outstanding and Highly Recommend

Pre Sales: Bill was fantastic and right on time for our quote appointment. He talked us through all the options, pros, cons, and gave us full pricing and financing options as well. He was super friendly and professional.

Financing: Very easy to apply once ...

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Michael Heaney
Reviews 1
2020-12-08 12:45

It finally happened! Water Furnace failed after 3...

It finally happened! Water Furnace failed after 30+ years. AC performed a complete new installation- eight + hours to remove the old system, install the new model, and complete all electrical, plumbing, and water hook-ups. Outstanding work with great attention to detail. Brought in a supervisor a...

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Adrienne Johnson
Reviews 1
2020-12-08 03:24

Highly recommend this company. Our AC went out on ...

Highly recommend this company. Our AC went out on a Saturday with it 90 degrees outside and they came out that day within a few hours of calling at no extra weekend charge. Our AC was beyond repair so they installed 3 portable window AC units free of charge until the new AC could be installed on Mon...

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Patrick Micielli
Reviews 1
2020-12-07 07:23

Can not complement this group of people enough, my...

Can not complement this group of people enough, my hot water heater went out on Friday night and they had it fixed y 11am on Saturday. The service desk was great helping me setup a time for the technician to show up and kept me informed the whole time. WT Settle (the tech) showed up on time and qu...

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Leo Lombardo
Reviews 1
2020-12-07 06:35

We have been customers for a few years now and not...

We have been customers for a few years now and not a single bad experience. The young ladies who take our call and schedule our service are friendly, personable and quickly get us on the schedule. When the service technicians arrive they are always respectful, have the necessary equipment to do the ...

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Fraser Hubbard
Reviews 1
2020-12-07 03:49

Great service & great plumber so helpful and pat...

Great service & great plumber so helpful and patient in explaining what s going on to non -plumbers!! Enthusiastic pleasant and extremely professional. Pride in his company. Top marks. (Plumber s name = Dale Beckett btw)

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Amy G
Reviews 1
2020-12-06 16:17

Appleton Campbell replaced the shower and tub fixt...

Appleton Campbell replaced the shower and tub fixtures in 2 of our bathrooms, and installed shut off valves in the showers as well. They did a great job, and cleaned up nicely after. They were great and I would definitely use them again for plumbing work in the future.

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Glenna Goodwin
Reviews 1
2020-12-06 01:16

The technician who came to check my air conditioni...

The technician who came to check my air conditioning unit from Appleton-Campbell was exceptionally nice and very thorough. He apprised me of the actions he was taking and why. I hope they send the same guy again when it's time for my furnace check. Did I mention he was cute?

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Hunter Great
Reviews 1
2020-12-05 14:58

WT, Carter and Moe were a god send. These gentlema...

WT, Carter and Moe were a god send. These gentleman went above and beyond to help my family in dire straights. They worked hard and were extremely professional. It was an emergency situation and they saved the day. I highly recommend Appleton Campbell with any Plumbing, Heating, air conditioning and...

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James Conlee
Reviews 1
2020-12-04 20:05

Very impressed w Appleton. Came out on short noti...

Very impressed w Appleton. Came out on short notice to fix AC unit on a Saturday. Got a text message which allowed me to see pic of technician and tracking of distance and est arrival time. Technician David was professional and efficient. Would definitely recommend and would use again.

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Allison way
Reviews 1
2020-12-04 08:55

I originally hired a different company, which I wi...

I originally hired a different company, which I will never hire again.
I have some general knowledge, but not extensive when it comes to electrical and hvac repairs. It didn't take me long to figure out that this other company sent out a tech that did not care to do the job right. So, I fired the ...

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Greta Gosnell
Reviews 1
2020-12-04 04:22

I was referred to Appleton Campbell from mt realto...

I was referred to Appleton Campbell from mt realtor - and they were FANTASTIC. They came out on short notice, diagnosed the issue quickly, and were able to provide a written reported immediately. They also send text messages with pictures of the technicians and arrive on time! My only regret is that...

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Bobbi Green
Reviews 1
2020-12-03 10:14

I like Appleton Campbell. They are not the cheapes...

I like Appleton Campbell. They are not the cheapest, that is for sure. I used a cheaper company to install my furnace the first time. When my air-conditioning went out, I had Appleton Campbell come to give me an estimate and they explained to me how poorly the previous work had been. I didn t neces...

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William Rivers
Reviews 1
2020-12-03 06:32

Appleton Campbell s customer service was outstandi...

Appleton Campbell s customer service was outstanding, starting with identifying existing problems NOT found by other A/C companies. Once we signed the contract to replace our system, Appleton Campbell handled everything, including a crane to reach our exterior unit (5 story condo). All we had to do ...

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Karen Richardson
Reviews 1
2020-12-03 05:26

Chris Rounds is knowledgeable, professional and co...

Chris Rounds is knowledgeable, professional and courteous with his extensive inspections of our heating and air conditioning systems. His recommendations were well thought out and presented with a variety of options tailored to our situation. The quality of Appleton Campbell employees and their ser...

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