They do business with shady dealerships that trick you into signing not needed warranties. Then they will not let you cancel it a day later even if you were lied to by dealership financial people and tricked. Calling out freeway ford in Denver Colorado.
this is the hardest company to contact. i was told i did not have allstate benefits when i called an allstate 1-800 number. imagine my surprise last night when i noticed a debit charge of 122.15 on my bank statement. i will continue trying to find a working number. they also do business as ameri...
Nobody ever answers the phone. They say you can look at this on their website. You can't if you can't register b/c you need to talk to an agent beforehand. Sucks pretty bad. Have cars/home/etc with Allstate which I will probably change.
This is absolutely the worst insurance company I have ever dealt with! They make you track down billing codes and itemized statements from every service provider. Learning how to navigate the "medical billing" waters was a chore! I've spent months of time and energy arguing with this company. Co...
Ok place to work... Building is better than management
The company and its staff including a supervisor named Thomas lack professionalism and they should never be in business of providing customer service!!! I would give you a negative of 100 stars if google would allow! They keep sending my senior citizen parents checks with no information provided and...
Scammer AND insurance company, can you get any lower than this? I have never lived in Florida and get all insurance through my employer. They send me what looks like a statement to pay with no clarifying information ANYWHERE. They make it look like you owe them money to get your bank info.
My husband and son were in a car accident back in March. I filed a claim with the paper work on April 9th and still have not been paid. My husband filed a claim with his insurance and has gotten paid all of his benefits. I ve never seen a company process paper work this long. I will be canceling and...
If you want to ensure with Allstate don't get old or live in Florida. I recently received a quotation rejection from Allstate. I had requested home owners insurance and was willing to include my vehicles if the cost was right. Today I received a rejection letter stating a prime reason for rejecti...
Worked here and was supposed to be doing data entry at this location. On my second day of training... I came in and if I would not have said anything, no one would have known I was even there. I sat all day, no training or help at all. Also employees there in the office gossip, and have random outbu...
I have had a great experience with Jeanette Calderon she is an excellent customer service representative. I have been a client with the company since 2014. I work with a young lady named Roxy who was also excellent. In the last several months I have dealt with Jeanette Calderon who has helped me tre...
Had cancer ins.with them. HUSBAND had cancer surgery they refused to pay because he had surgery at veteran's hospital. Horrible company!!!
They make me track down all the medical records from Kaiser & I send them everything, however they want the records directly from Kaiser. Then why bother me? They said they've reached out to Kaiser however that was a lie, because I checked with Kaiser & I would've had to have signed a medical releas...
This company deserves negative stars. I canceled a policy and they still took a lump sum out of my checking account without warning and then they are making me wait 7 - 10 days to return my money. Please shop around and use a company that won't treat you like crap and profit from the interest that ...
My short term dissability claim was submitted Feb 23rd and as of March 7th they are just telling me that they need additional paperwork. They tell you up to 10 business days to process your claim,which is extremely to long to wait when you are off work and without income. Since they are requesting a...
I have taken the time to read these reviews seeing as how I help process claims for my clients and care about their claims getting paid. Every claim I review is different and most of the people who file these claims do not understand what or why they need to provide documents even with me providing ...
You do everything not to pay a claim. Terrible company.
Received a bill from this company although I have never used Allstate/American heritage. My employer benefits do not use this company either and if they did, it would come straight out of my paycheck and I would not be sent a bill. I called to see why I got this bill but do not trust them with my i...
worst company ever will not pay claims wife has cancer and they wont pay claim
DO NOT FALL FOR THIS SCAM. They sent me an invoice for my son and I never contacted them. They made it look like an invoice to be paid and wanted my banking information. Not a chance of that happening.
Very poor customer service was lied to over and over. And refused to help fix their mistakes. Just didn't care about customer
Very condescending conversation. Lost my paperwork. Assumed I could conference call someone in and got no assistance at all. Wanted to refer me to someone else since I would not conference call. Really!?
I was a Property and Casualty Insurance Producer in an Allstate agency in Florida for 14 years. Allstate has sort of a protected status in Florida. This company does what they want, steady rate increases (for mismanagement) with their automobile coverage. When they pulled their homeowners coverage o...
They don't answer their phone. Machine puts you on hold, then disconnects after 10 minutes . Now I am a former customer. Zero stars.
If you are having issues with this company, I suggest going to State Farm, they offer Life Insurance and can answer any questions you have and are guaranteed to pay out to help your family in a very difficult time. If you already have your Autos or Homes or anything with them, why not just go ahead ...
DO NOT GET A POLICY WITH THIS COMPANY
They misrepresent themselves to get you to enroll and deny your claim by giving you the runaround and splitting hair. I had them for 5 years FOR BOTH HOSPITAL AND ACCIDENT. Recently was in the hospital. After having hospital bills that were not covered by my...
Told price but after changing to them the next renewal went way up
this is allstate.. dont let the funny name fool you.
Buyer Beware.... this company does not pay their claims!!!!Read all the fine print and ask many questions before you buy a policy. The company and staff will send you on a merry go round for months with hopes you give up and pay the claim yourself. After providing multiple documentation my claim w...
I understand that with the Covid-19 issues, many companies are overwhelmed right now. That is the only rationale I can come up with to explain the total lack of communication or follow-up, I have received from this company.
I enrolled in Allstate's Short-term Disability coverage, last September....
Very unprofessional and money hungry read your contract and get legal involved if you are millitary stay away they don't care and won't listen too your side.
They said I had life insurance with them and I asked them to send me a copy and it's been a couple of months already and I haven't received anything.i cant believe how many 1 star reviews this company has!