Chadwick Natse
What reviewers say about AccessKenya Group Limited
Customers generally speak favorably of AccessKenya Group Limited, with most praising it as an internet service provider offering great customer service and comprehensive IT solutions, though a minority report serious dissatisfaction.
What are the most common complaints about AccessKenya Group Limited?
Based on the critical reviewers, the most common complaints center on poor customer service and erratic internet connectivity, with reviewers citing arrogant staff, unreturned calls, weak after-sales follow-up, and prolonged silence after support visits.
AI-generated from reviews on this page. Verify anything important with the company directly.
Derrick Roy
It is an amazing Internet Service Provider and an amazing place to work.
Morris Mwenda
More sign posts to direct clients to the building. Not everyone knows Westlands roads. Make it easy for clients.
asic kenya
Great internet solutions and great customer service
dennis maina
Meshack Kamwolo
jesse njenga
lilian mwenda
Their internet is so erratic and they dont even pick calls. Basically their communication and internet are both whack.
Geoffrey Mwaura
Raymond Kitunga
Priscilla Jean-Louis
My biggest gripe with this internet provider is their poor after sales service and lack of communication . They sent one of their employees to investigate my woes. This he did, on May 3rd and allegedly provided a report. I hear nothing back until 20 days later. May 23rd, when I get a call from their offices, 732136200. Promises are made for a follow up. I am still waiting... As a result of my experience 2 of my neighbours have turned to a different provider. I am waiting to see what their experience will be like and then perhaps...
Michael Macharia
ANTONIO MSAFI - - KIONGOZI
They are the best there ever is in the Internet Service Provision industry in Kenya, Caring customer care, Great Speeds, Dedicated 24/7 customer support and very understanding, i have used their service for five Months now and i recommend them at any given time.
David Waweru
Manish Vaghella
Phyllis Gikanga
Franklin Leyan
KELVIN OKONGO
Karimi Ndigah
Shadrack Wafula
daniel kihiu
Rico Baro
Ken Muoki
Melissa Ondigo
pete kaugi
Simple and straight-forward.
I like the quick customer care services and ISP services.
-Have the home based connection and I must say, am not disappointed so far. :)
Bolthole KE
Anoryne Wafula
Internet solutions Kenya limited is welcoming everyone for any internet solutions
Xavier Francis
josphat gathii
Brian Lukorito
Elizabeth Gakonyo
This is am area of mostly office space and a bunch of companies
peter kisilu
Best connectivity and business solutions at the most reasonable price to all corporate clients.
Jacqueline Isangi
Stephen Adila
silvester magomere
Walter Kimutai
Pauline Ngoru
Asonels
Patrick Langat
They have the best customer service ever in the 21st century. Their services are very reliable. I would recommend their services to anyone.
John Schmidt
Very professional internet provider focused on the B2B segment
Dennis Mwangangi
Job Ngugi
For all your digitized solutions. This is the future.
K.M. Edward
It a really wonderful place to work with,the work force are wonderful friendlyl and very kind polite and quick to assist,not seen another organisation like this,it can't be compared with any other
Kiprotich Edwin
Erick Mulwa
Good office space. Easy acccess, good security check and wifi available
Jescah Wechuli
Eric Mbabu
Bipolar Moods
Kevin Kimathi
Muigai Njoroge
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- Website
- linkedin.com
- Address
- 4th and 6th
- Categories
- Information technology and services