AAA Central Penn

4.1 · 110 reviews
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Patricia Young
Reviews 1
2020-10-23 01:34

Welcoming and experienced staff who address all tr...

Welcoming and experienced staff who address all travel and other needs pertaining to automobiles, insurances, destinations local and world wide. Nice shopping destination, too! Worth every penny to join. They have a mobile app with live chat to address questions and issues. Long standing company ...

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Daniel Johnson
Reviews 1
2020-09-17 07:10

From the receptionist Arleen(pray'n i got her name...

From the receptionist Arleen(pray'n i got her name right), to Member Service Specialist Rebecca with the continued uplifting fellowship with Jason, this level of First Class Customer Service should be BOTTLED & DISTRIBUTED FOR ALL COMPANIES TO EMULATE... On a scale of 1-10, my AAA experience "12" i ...

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Maria Delaney
Reviews 1
2020-08-26 02:12

I recently took a Western Mediterranean cruise whi...

I recently took a Western Mediterranean cruise which I booked through AAA. Our group consisted of 6 individuals, 2 of whom booked through Lancaster and were very pleased with their AAA rep.
My friend and I were the first to book through Harrisburg. We experienced several problems which we were no...

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Zachariah Nauss
Reviews 1
2020-08-25 03:04

Denied my request for a tow truck because of "modi...

Denied my request for a tow truck because of "modifications". It was a small single rear axle box truck. The box was only 12ft and I only had 500lbs in the back. It didn't need any special truck to tow it. What gets me is that I asked if it would be covered when I signed up and it was OK then. I wil...

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Patricia Murphy
Reviews 1
2020-08-12 10:55

We had car issues today on 322 W on our way home f...

We had car issues today on 322 W on our way home from Indiantown Gap Cemetery. It was disgustingly hot & smoke was coming out of the engine & drivers side front tire. Within at least 15 mins, a tow truck arrived. A southern gentleman named Eric saved us from a hot, sticky, urine smelling roadside & ...

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Darla Donley
Reviews 1
2020-08-02 18:53

We went here to get title transfer for our sons ne...

We went here to get title transfer for our sons new car that he bought. As soon as we walked in the receptionist was very rude talked to us with an attitude. Treated us very disrespectfully. Then when we got back to the window the specialist named carol was an older lady who was extremely mean wit...

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Wendy Hughes
Reviews 1
2020-07-15 09:28

We booked our trip to Dinsey for the first time go...

We booked our trip to Dinsey for the first time going with my family and the agent I had was fantastic!! She helped me through the whole process. She gave us very helpful hints to see everything at Disney for the first time. It was also convenience that you can book and pay throughout the year fo...

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Tabatha Nunnally
Reviews 1
2020-06-16 07:03

On 1/15/2020 my fiance and I had an appt with AAA ...

On 1/15/2020 my fiance and I had an appt with AAA to book our honeymoon hotel/activities and to just get as much info as we could about our destination. We considered going to a travel agent (willing to spend the money to have someone else deal with the stress of planning the trip) but AAA provides ...

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Ally L
Reviews 1
2020-06-04 12:26

I needed to get a car title notarized for transfer...

I needed to get a car title notarized for transfer. They got to me within 5min of getting there. There were some things that needed to be worked around to make the title thing work and they found a solution. When I asked how much I owed him he said it was on the house! Thank you so much for the awes...

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Annie Duncan
Reviews 1
2020-05-25 21:26

This AAA office is located at an intersection with...

This AAA office is located at an intersection with a light, which makes it easier to get into and out it. But, the parking lot is tight!! Not much parking and the spots are small (if driving a truck or large SUV). The employees are very nice, pleasant, and helpful, for the most part (once in a while...

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Diane Kagarise
Reviews 1
2020-05-16 10:40

I've been a member since 2018 and have used AAA se...

I've been a member since 2018 and have used AAA services provided by Central Penn for a lock out and towing twice. The most recent towing was this past weekend. I called at 1:30, provided location and vehicle details concerning make, model and size of vehicle and was told it would be an estimated 9...

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Edgar Halcyon
Reviews 1
2020-04-18 03:57

I am seething! I went there, today, to pick up so...

I am seething! I went there, today, to pick up some maps. A sign on their door said they were closed on 12/26, even though their website doesn't say a gosh darn (not my real choice of words) about it. Thanks, AAA, this shows you don't give a hoot about your members' time!

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Bethany Dearborn
Reviews 1
2020-04-16 17:39

Worst travel agency I've ever experienced. Actuall...

Worst travel agency I've ever experienced. Actually went to the Carlisle location. Agent was uninformed and RUDE. (Actually told me that there was no "seven mile beach" in Negril). Screwed up my flight booking and then tried to blame me! (Hello...I'm not the one who made the reservation). Absolutely...

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Chen Joey
Reviews 1
2020-04-12 03:52

I saw AAA can take passport photo for membership o...

I saw AAA can take passport photo for membership online.I am a member of NY I am not sure if they can take photo for me. I went to this store they take the photo for me and I got this just 10 minutes.they are so nice Rebecca is so sweet It's really worth to be a AAA member

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Darlene Winger
Reviews 1
2020-02-24 16:52

I have called Camp Hill. Progress Ave, the 800 num...

I have called Camp Hill. Progress Ave, the 800 number with a question about a membership I pay for. No one ever picks up the phone. They have called me back twice, both times hours after I called. Both times I was not home but driving. My daughter wants this membership. But if she didnt I would not ...

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Terri Dougan
Reviews 1
2020-02-10 23:12

I have belonged to AAA for many many many years. I...

I have belonged to AAA for many many many years. I can get help for many of my problems. They have a notary public available and they have triptiks that are on paper or you can produce your own on your own computer. They also sell luggage and very nice pocket books that can be used for travel.

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Samantha Devenport
Reviews 1
2020-02-08 10:06

We got stuck today in a construction zone around H...

We got stuck today in a construction zone around Harrisburg today while traveling from Michigan. The tow that came to pick us up was great! We were blocking traffic and he was super quick and very kind. He also had one of the dispatch people riding along with him today and she was great! They both m...

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