During my visit to the optometry clinic, the staff was friendly and helpful. The service provided by them exceeded my expectations. I highly recommend them.
Questions about Tso
What is Tso?
Tso is Texas State Optical, an optometry clinic in Wichita Falls, Texas, that provides eye exams, medical eye care, and eyewear. The business serves patients in Wichita Falls, Iowa Park, and Henrietta, and has been operating since 1936 when the Rogers family opened the first office in Beaumont. It is currently owned and operated by a family of doctors who emphasize patient care and quality products.
What specific eye care services and diagnostic technologies are available?
The clinic offers comprehensive eye exams, medical eye exams for conditions like glaucoma and diabetic eye exams, and specialty contact lenses including scleral lenses. They also provide advanced diagnostic technology such as Optos Optical Coherence Tomography (OCT) and retinal imaging testing. Patients can schedule appointments for routine vision checks or urgent eye care for issues like corneal abrasions and sudden vision loss.
How can I schedule an appointment and what payment options are available?
Patients can book appointments by calling the Wichita Falls location at 940-692-9696 or visiting the website for online bill pay. The clinic accepts most major vision insurance plans, and patients are encouraged to call ahead to verify their coverage. New patients are advised to bring their health history and insurance information for a complete doctor's examination.
What is the current Trustburn rating and what does the recent review split indicate?
Recent feedback from December 2023 shows a 4.1 out of 5 rating from 8 reviews on Trustburn. The rating split includes several 5-star reviews praising the staff's knowledge and friendliness, alongside a few 3-star reviews that mentioned longer-than-expected wait times. The most recent comments highlight both the professionalism of the optometrists and the occasional delays during peak hours.
What themes do multiple reviewers consistently praise about the clinic?
Reviewers frequently praise the staff for being friendly, knowledgeable, and professional, with many noting that the optometrists take time to address concerns. Some users mentioned feeling comfortable with the entire process from exam to frame selection. A common theme is the high level of care provided by doctors like Dr. Laura Stancik and Dr. Roy York.
What is the most frequently mentioned area for improvement based on reviews?
The most common complaint among reviewers is the length of wait times during visits. One review from November 2023 specifically noted a lengthy wait before being seen by the optometrist. Despite this, most patients still found the service satisfactory once they were attended to.
What specialty contact lens options and eyewear are offered?
The clinic's website highlights several specialty contact lens options, including colored contacts and scleral lenses for patients with dry eyes. They also offer a wide variety of designer eyewear frames and contact lenses for patients looking to enhance their look or improve vision. The optical staff is trained to help patients choose the right lenses based on their preferences and eye health.
What medical eye care and surgical co-management services are provided?
The clinic provides medical eye exams for conditions such as glaucoma, diabetic eye exams, and ocular disease management. They also offer surgical co-management for procedures like LASIK and cataract surgery. These services require a therapeutic license to treat medical eye care conditions, which the doctors possess.
Where is the clinic located and what areas does it serve?
The clinic operates out of a location at 4210 Kell Blvd in Wichita Falls, Texas. This central location serves the broader community including Iowa Park and Henrietta. The address is consistent with the business profile and website information provided.
How long has the business existed and what is its history?
The clinic was established in 1936 by the Rogers family, who started with a single office in Beaumont, Texas. Over the decades, it has grown into a respected organization of doctor-owned practices across Texas, Louisiana, Arkansas, and Oklahoma. The Wichita Falls location continues the core values of patient care and quality products.
Who are the key team members and what are their backgrounds?
The clinic's team includes Dr. KyLeigh McKeever, who returned to her hometown of Burkburnett to join the practice, and Dr. Laura Stancik, who received her Doctorate in Optometry in 1998. Dr. Roy York also joined the team, bringing experience from Northeastern State University. The staff is described as knowledgeable and helpful by multiple reviewers.
What services are specifically designed for children and seniors?
The clinic offers pediatric eye exams to investigate a child's overall eye health and visual system, which is crucial for preventing permanent vision loss. They also provide senior eye care to maintain optimal vision as individuals age and become more susceptible to age-related conditions. These services are tailored to the specific needs of different age groups.
What advanced diagnostic tools are used for eye health evaluation?
The clinic utilizes advanced diagnostic technology like Optos Optical Coherence Tomography (OCT) and retinal imaging testing to evaluate eye health. They also use a keratometer to measure the curvature of the cornea for contact lens fitting. These tools help in providing precise measurements and accurate diagnoses.
What urgent eye care services are available?
The clinic offers urgent eye care for sudden or severe issues such as foreign object removal, chemical exposure, and acute glaucoma. They also provide visual field testing to assess peripheral vision and the response of pupils to light. These services are essential for maintaining optimal vision and preventing potential eye conditions.
What is involved in a contact lens exam and how are preferences addressed?
The clinic provides a contact lens exam that includes a discussion about preferences, such as daily disposable lenses or overnight contacts. They also evaluate tear film to determine if contact lenses are suitable for patients with dry eyes. The process ensures that patients make the best decision regarding their contact lens options.
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I had a lengthy wait time at Tso but the staff was friendly and attentive. The optometrist took the time to address all my concerns. Overall, a satisfactory experience.
The service at Tso was absolutely amazing! The staff was knowledgeable and provided exceptional care. Highly satisfied with my experience. 😊
The service provided by Tso was average. The staff was friendly and helpful, but the wait time was longer than expected. Overall, an okay experience.
👌 Tso provided excellent service. The staff was friendly and attentive. The optometrist was very knowledgeable. I would definitely recommend them!
I recently visited the optometry clinic and had a great experience with Tso. The staff was professional and the service provided was top-notch. Highly satisfied! 😊
I recently visited the optometry clinic at wichitafallstso.com and had a great experience. The staff was professional and the check-up was thorough. I would recommend them.
👍 The service at Tso was excellent! The optometrist was knowledgeable and the staff was friendly. I had a seamless experience from start to finish. Highly recommend!
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About Tso
- Website
- wichitafallstso.com
- Phone
- 9406929696
- Address
- 4210 Kell Blvd
