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Based on reviews, listing data and website checks · updated yesterday

What is Vectordesign?

Vector Design US, Inc. is a Brooklyn-based design production studio operating since 2010 that redraws vector files, digitizes embroidery, and edits photos for print shops, sign makers, embroidery shops, apparel companies, agencies, and e-commerce sellers. They deliver production-ready, white-label files with one exact quote before work begins, using an in-house team of over 40 designers working across three shifts to provide 24/7 support.

How does the ordering and delivery process work?

The process starts by visiting the website to upload files or paste a link, selecting a service like vector conversion or photo editing, and choosing a turnaround time from 6-hour rush options to a relaxed one-week schedule. Once payment is received via PayPal, Visa, or Mastercard, in-house designers redraw the artwork by hand without auto-tracing AI, followed by quality control checks and up to two free revisions before final delivery.

What are the starting prices and how are bulk discounts handled?

Pricing begins at $7 per image for vector conversion and $0.50 per image for photo editing, with additional services like logo animation starting at $20 and website design at $500. Bulk and monthly orders unlock volume discounts after the team reviews all files to determine the exact price, ensuring no hidden fees and transparent costs for larger projects.

Who are the target clients and what specific services do they offer?

The studio serves print and sign shops, embroidery shops, apparel and promo companies, agencies, and e-commerce sellers, offering services such as screen printing art, line drawing, laser engraving, and ghost mannequin product photo editing. Their location is in Brooklyn, New York, and they accept international payments via a country code selector on their quote form for clients worldwide.

What guarantees, revisions, and security measures are provided?

The company guarantees a 100% money-back guarantee and includes two free revisions on every order, with standard delivery within 24 hours and rush options as fast as 6 hours. They also offer NDAs and confidentiality agreements for bulk and regular clients, ensuring files are handled securely and never shared with third parties without permission.

How can customers contact the business and where is it located?

Clients can reach the team by calling (917) 590-5711 or emailing [email protected], with the physical office located at 215 Powers St #1C, Brooklyn, NY 11211. The contact page also features a message form that promises a reply within 2 hours, and the website provides a quote request form for immediate pricing on specific files.

What specific aspects do reviewers praise about the service?

Reviewers frequently praise the hand-drawn vector conversion process, noting that it avoids auto-traced AI and produces clean, editable files ready for screen printing, vinyl cutting, and embroidery. The consistent 24-hour delivery and the ability to redraw blurry logos into sharp vectors are also highlighted as key strengths by multiple clients.

What output formats and specialized services are available?

The studio offers a variety of output formats including AI, EPS, SVG, PDF, DXF, and PNG, catering to different production needs like screen printing, laser cutting, and CNC engraving. They also provide specialized services like spot color separations and line drawing for floor plans, ensuring versatility for various industries.

What should a first-time customer know before ordering?

First-time customers should know that payment is required in advance via PayPal, Zelle, Venmo, or card to begin work, and rush delivery options incur an extra charge of $5 to $20. The team also emphasizes that all files are redrawn by hand, never using auto-trace AI, which ensures high-quality results for production-ready art.

What are the key facts about the business's identity and structure?

The business operates under the name Vector Design US, Inc., and their website states they have been in business since 2010 with a focus on hand-drawn vector conversion and photo editing. They also mention having two studios running on the same in-house team, which helps maintain consistent quality and 24-hour delivery standards.

What does the official FAQ cover regarding file types and processes?

The FAQ section on their website addresses common questions about raster vs. vector images, the conversion process, file security, and how to send and receive work. It also notes that if a desired answer is not found, customers can use the customer support center or the contact form for further assistance.

What is the official website of Vectordesign?

The official website of Vectordesign is vectordesign.us.

Does Vectordesign have reviews on Trustburn?

Vectordesign has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Vectordesign

A watermark remover is a computer tool that allows you to remove or disable copyright, patent or any other information that is proprietary from digital documents. This applies to images, videos and text documents.