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What reviewers say about New York's Utility Project

Based on 11 reviews on Trustburn · updated 63 days ago

Customers describe the team as knowledgeable, helpful, and highly responsive, with many noting that the services helped them understand their bills and reduce utility expenses. Reviewers also highlight that the website is easy to navigate and that the assistance provided was exceptional and top-notch.
What does New York's Utility Project do?

New York’s Utility Project is an initiative of the Public Utility Law Project of New York, Inc. that educates the public about their legal rights as utility consumers, conducts research and advocacy, and provides legal representation for low-income consumers. The organization also publishes a utility law manual and conducts training on preventing utility terminations.

Are there any complaints about New York's Utility Project?

The critical reviewers wrote that there were some delays in response time, the overall service could be better, and customer support needs improvement.

What do people say about New York's Utility Project outside Trustburn?

It is not clear from the available information what people say about the company outside Trustburn, as the external fact only mentions contacting NYSEG for billing questions.

Based on reviews on this page. Verify anything important with the company directly.

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About New York's Utility Project

New York’s Utility Project is an initiative of the Public Utility Law Project of New York, Inc. It is focused on educating the public about its legal rights as utility consumers; engaging in research and advocacy; and providing legal representation for low-income utility consumers in electric, natural gas, telephone, and other utility related matters.

New York’s Utility Project also publishes a utility law manual as a guide for advocates on utility and energy law issues, and conducts training on preventing utility terminations and the rights of utility consumers.

Address
90 State St Ste 601
Categories
Law practice