Usa Pipe Repair

Usa Pipe Repair

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Questions about Usa Pipe Repair

Based on 4 reviews, listing data and website checks · updated today

What is Usa Pipe Repair?

USA Pipe Repair is an owner-operated, full-service plumbing company specializing in trenchless technology and general repairs ranging from faucet fixes to entire house re-pipes. They have been serving customers since 2001 and operate out of Midlothian, VA, with service areas including Richmond, Chesterfield, Henrico, and Ashland. The business is licensed, bonded, and insured, and they offer 24/7 emergency service for residential and commercial needs.

What specific trenchless technologies does the business use to repair pipes?

The company's website explicitly states they are an American-owned and operated business that has been trusted by customers since 2001. They emphasize their trenchless technology to avoid digging up yards, offering services like Perma-Liner™ drain lateral lining and mainline sectional point repair. Their team includes background-checked technicians who provide honest quotes without sales gimmicks.

Which specific regions and cities does the company serve?

According to the website, the business serves a wide range of locations including Richmond, Chesterfield, Henrico, Midlothian, Glen Allen, and Ashland. Their underground division covers the entire state of Virginia, while their indoor team focuses on Central Virginia. They also offer services for water main repair and roof drain lining to prevent damage.

What specific services are offered beyond basic plumbing repairs?

The business offers a variety of services including drain cleaning, pipe jetting, pipe bursting, and sewer camera inspections. They also provide manhole rehabilitation and horizontal boring to establish new paths for pipelines. Additionally, they handle excavations and commercial pipe repair for both residential and commercial clients.

What is the Perma-Liner™ system and how does it work?

The company uses Perma-Liner™, a trenchless pipe repair system that requires no digging. This system involves inserting a liner saturated with epoxy resin and pressurizing it with hot steam until it cures into a new super-strong pipe rated to last at least 50 years. They are certified Perma-liner technicians capable of installing this system.

How can a customer book an appointment or request a service?

To get started, customers can schedule service online 24/7 or call the business directly at (804) 822-0255. They also accept service requests through their website form, and by checking a box, customers agree to receive automated SMS updates regarding reminders, emergency dispatch, and project reports. Consent is not a condition of purchase for these updates.

What are the business's operating hours for emergency services?

The business operates on a 24/7 basis for emergencies, ensuring they can help regardless of the time of day or night. They maintain open lines so representatives can talk to customers about sewer concerns at any time. This availability allows them to respond quickly to leaks and other urgent plumbing issues.

What is the current Trustburn rating and how recent are the reviews?

The Trustburn rating for the business is 4 out of 5 stars based on 4 reviews. The most recent review from July 24, 2024, gave a rating of 1 out of 5, citing inefficient service. The other three reviews, dated between 2019 and 2020, all gave 5 out of 5 stars, praising the work quality and efficiency.

What specific pipe diameter ranges and repair methods are available?

The company offers a range of updated and newly developed trenchless repairing techniques for pipe diameters ranging from 2 inches to 102 inches. They also provide lateral lining for fixing problems from the inside and sectional point repair for damaged segments when entire lines do not need repairing.

What specific certifications and market focus does the business highlight?

The business emphasizes that they are the leading provider of Perma-Liner™ drain lateral lining and mainline sectional point repair products in the world. Their North American interests are specifically aimed at the residential and commercial market, offering a range of services to meet diverse client needs.

Where is Usa Pipe Repair located?

Usa Pipe Repair is based in Virginia.

How can I contact Usa Pipe Repair?

You can reach Usa Pipe Repair by phone at (804) 822-0255.

What is the official website of Usa Pipe Repair?

The official website of Usa Pipe Repair is usapiperepair.com.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Cindy Reynolds
Reviews 1

We got a solid recommendation from another company, and USA Pipe Repair delivered on it. The estimate for our home service in Midlothian was fair and actually came in lower than other quotes we had collected. The crew got the job done efficiently without any unnecessary delays. I’m really happy with the quality of work and would certainly hire them again for future plumbing needs.

Raina Vann
Reviews 1

I’ve had a fantastic experience working with the team at USA Pipe Repair in Midlothian. Sam Pozzuolo and Tiffany were incredibly helpful throughout the process. When I needed three service calls over just two weeks, Tiffany was patient, clear with her quotes, and thorough in her explanations, which gave me great confidence in the company. My neighbor had recommended them after a plumbing emergency, and it was easy to see why. When Dell was busy with another job, Sam stepped in and handled my issue with impressive expertise and integrity. He really cared about the job and made sure I was satisfied, which led to me using their services again immediately. The quality of work was excellent, especially seeing the before-and-after photos Sam sent. It’s clear why they are so highly recommended—my neighbor was able to fix a recurring problem that other plumbers couldn’t solve. Overall, a reliable and skilled team.

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About Usa Pipe Repair

USA Pipe Repair is an owner-operated, full-service plumbing company. We specialize in all forms of trenchless technology as well as general repairs from faucets to showers to entire house re-pipes and as little as changing a wax ring on a toilet.