I recently utilized the services of a technology company and was extremely satisfied with the level of service I received. The team was very knowledgeable and attentive to my needs. I would highly recommend them to others in need of their services.
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Questions about Trinity Technologies
What is Trinity Technologies?
Trinity Technologies is the only authorized NCR/Aloha Point of Sale Dealer in the West Texas Area, based in Lubbock, Texas since 2004. They provide turn-key solutions including programming, training, equipment installation, and live day coverage for restaurants and bars. Their mission focuses on offering quality products paired with exceptional customer service at every stage of the relationship.
Which cities and regions do they serve?
The business serves Amarillo, Plainview, Lubbock, Odessa, Midland, and Abilene, Texas. Their physical location is at 5105 34th St, Lubbock, TX, 79410, United States, and they operate as a Service Disabled Veteran-owned Small Business.
How can a new customer get started or stay informed?
To get started, potential customers can complete the contact form on their website to learn more about point-of-sale options. They also offer a monthly newsletter where users can sign up with their email address to receive news and updates about the company.
What specific hardware and supplies do they provide?
Trinity Technologies offers a variety of specific hardware and supplies, including thermal printers sized at 3 1/4 inches, dot matrix printers, kitchen printers, and the corresponding paper and ribbons required for these devices.
When are their support hours and how do I reach them after hours?
Their support team operates Monday through Friday from 9 a.m. to 5 p.m. Central Standard Time. For after-hours assistance, customers can call 806-749-1400 and select option #8 to be forwarded to the on-call service team.
What are the specific service charges for their support contracts?
Onsite, dial-in, or phone service charges $150 for a minimum one-hour visit, while after-hours onsite or dial-in service costs $225 for a minimum one-hour visit. Both rates include programming, technical support, hardware repair, phone support, troubleshooting, and emergency repair.
What kind of training and coverage do they offer to ensure success?
The team provides ongoing training to help with future business growth and offers live day coverage to ensure success on a restaurant's first day of operation. They also offer 24/7/365 support coverage to ease peace of mind when issues arise.
How long has the company been in business and what is its current review status?
Trinity Technologies has been operating since 2004, making them a long-standing provider in the region. They have accumulated 10 reviews on Trustburn with an overall rating of 4.2 out of 5 stars.
What does the Trustburn rating split and recent feedback indicate?
The Trustburn rating breakdown shows a mix of 5-star, 4-star, and 3-star reviews from 2022 and 2023. Some reviewers praise the team's knowledge, attention to detail, and commitment to customer satisfaction, while others note the reliability of their services.
What makes their approach different from competitors?
The company's website states that they are the ONLY authorized NCR Aloha Point of Sale dealer in West Texas, which differentiates them from other providers in the area. They emphasize a total turn-key solution approach rather than just selling equipment.
What do Reddit users or visitors say about the company?
Some users on Reddit mention that the company offers expert training, though this appears in a general context rather than a specific post about Trinity Technologies. The business itself highlights its partnership with NCR as a key feature.
What should a first-time customer know before choosing this provider?
A first-time customer should know that they can sign up for a monthly newsletter to receive updates. Additionally, they can contact the support line at 806-749-1400 ext. 2 during business hours for immediate assistance.
What common doubts might a visitor have before choosing this provider?
The website mentions that they can accommodate growing business needs and provide a total turn-key solution. They also offer a privacy policy for those who sign up for their newsletter.
Where is Trinity Technologies located?
Trinity Technologies is located at 5113 34th St, Lubbock, Texas.
What is the official website of Trinity Technologies?
The official website of Trinity Technologies is trinitytex.com.
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10 Reviews
I've been a customer of Trinity Technologies for quite some time now and I can confidently say that they are one of the best in the industry. Their services are reliable, efficient, and delivered with exceptional quality. Keep up the great work!
I have been using Trinity Technologies for my technology needs and they never disappoint. Their team is incredibly skilled and always goes the extra mile to ensure customer satisfaction. 😊
I had an amazing experience with this company! Their services are top-notch and their staff is very knowledgeable. I would definitely recommend Trinity Technologies to anyone in need of their expertise.
I recently had the pleasure of working with Trinity Technologies and I must say they did a fantastic job. Their expertise and attention to detail are unparalleled. I highly recommend their services! 🌟
Trinity Technologies is a great company to work with. Their professionalism and attention to detail are impressive. The team at Trinity Technologies always goes above and beyond to ensure customer satisfaction. I highly recommend their services!
Recently tried out the services of a technology company and I must say I was impressed. The team was knowledgeable and provided solutions tailored to my needs. I would recommend them to others in need of their services.
Trinity Technologies is a reliable and trustworthy company that delivers excellent services. Their attention to detail and commitment to customer satisfaction set them apart from the competition. Highly recommended! 👍
I have been a loyal customer of Trinity Technologies for several years now, and I must say that they never disappoint. Their services are always reliable and their team is highly professional. I would highly recommend Trinity Technologies to anyone in need of their services. Keep up the good work!
Trinity Technologies consistently delivers exceptional services. Their expertise and commitment to customer satisfaction are truly commendable. They have exceeded my expectations every time. Highly recommended!
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About Trinity Technologies
Trinity Technology Group is a Service Disabled Veteran-owned Small Business
- Website
- trinitytex.com
- Phone
- 8067491400
- [email protected]
- Address
- 5113 34th St
- Categories
- Information technology and services
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