Questions about Twining Original Design
What is Twining Original Design?
Twining Original Design (TOD) is a Redding-based web design, SEO, and digital marketing agency founded in 2010 by Todd Twining. The company builds websites, online stores, and custom web apps, while also managing local SEO, Google Ads, and social media for small and local businesses. Todd Twining previously spent over a decade in VP-level corporate roles, including growing NordicTrack from $20M to $455M in annual sales, before establishing the agency. Today, the team manages 71+ active client websites across Northern California.
What specific services and platforms does the agency provide?
The agency offers website design, e-commerce stores, local SEO, digital marketing (including Google Ads and CTR/ranking strategy), social media posting, managed hosting, website maintenance, and custom app development. Each service can be purchased individually or combined into a full package. They build on various platforms like WordPress, WooCommerce, Shopify, Astro, Medusa.js, or custom builds in PHP, Laravel, React, or Rust depending on the client's specific goals and management preferences.
Which industries and regions does the agency serve?
TOD targets local service businesses such as HVAC, plumbing, contractors, dental and healthcare providers, real estate agents, restaurants, florists, retail shops, and nonprofits. They also create e-commerce solutions for growers and producers, exemplified by their work with Shields Date Garden, whose WooCommerce store generates over $500,000 annually in online sales. The agency serves clients remotely across the US as well as locally in Santa Rosa, Palm Springs, and Reno, NV.
How long has the business existed and what is its current scale?
The company has been operating since 2010, making it over 16 years in business. They currently manage more than 71 active client sites and claim to have facilitated over $500,000 in annual e-commerce revenue for their clients. The team emphasizes a hands-on approach where Todd Twining personally handles strategy, design, development, and support rather than using a rotating account team or ticket queue system.
What are the stated pricing tiers and delivery timelines?
Pricing includes a managed website option for $279 per month, a fully custom brochure site for a one-time investment of $1,750, and an e-commerce website starting at $2,750. Custom sites offer payment plans, and all packages include a free consultation to determine the best fit. Delivery times range from 1 week for managed sites to 4-6 weeks for e-commerce stores, with no hidden fees after launch.
How can a new client initiate a project?
To get started, potential clients can request a free quote by sending a message through the contact form or calling Todd directly at 530-378-4060. The process involves a free consultation to assess business goals and select the appropriate platform. Once a package is chosen, the team proceeds with design, development, and optimization before launching the site.
What do reviewers praise about the agency?
The agency claims to hold 30 five-star Google reviews and highlights a 'Best of Business 2024' award for web design. Reviewers frequently praise the fast-loading, mobile-optimized, and SEO-ready nature of the websites. Some users note that Todd Twining personally handles all communication and support, which many find reassuring compared to larger agencies.
Where is the office located and how can clients contact the owner?
The business is located at 405 Redcliff Dr #240 in Redding, California, and can be reached via phone at 530-378-4060. They do not use a traditional account manager; instead, clients communicate directly with Todd Twining who oversees the entire workflow. This direct line of communication is a key feature of their service model.
What makes the platform selection process unique?
The agency emphasizes that they are not tied to a single platform, allowing them to choose the best technology for each project. They use a variety of tools including WordPress, WooCommerce, Shopify, Astro, Medusa.js, and custom frameworks like PHP, Laravel, React, or Rust. This flexibility allows them to tailor the technical stack to the specific needs of the client's business logic.
What specific operational model distinguishes this agency?
A key differentiator is that Todd Twining personally manages strategy, design, development, and support without relying on a ticket queue or rotating account team. The agency also integrates on-page SEO, local schema markup, and Google Business integration directly into the website build rather than adding them later. This ensures the site is search-optimized from day one.
What technical priorities does the agency highlight for their builds?
The website states that over 60% of customers find the business on a phone, which is why every site is built mobile-first and tested on real devices. They also emphasize that fast load times improve both user experience and Google rankings. The team includes a focus on creating smart, purpose-driven platforms that help businesses grow rather than just building pretty websites.
What are the cancellation and payment terms?
Clients can cancel managed website plans anytime without penalty, and all options include a free consultation before committing. The agency offers payment plans for custom sites to accommodate different budget needs. There are no surprise fees after launch, and the pricing structure is designed to be clear and upfront from the start.
What are some concrete achievements and metrics mentioned?
The agency has facilitated over $500,000 in annual e-commerce revenue for clients like Shields Date Garden. They have been serving Redding, Shasta County, and Northern California since 2010. The team manages 71+ active client sites and claims to have 30 five-star Google reviews as of their latest update.
What specific features are included in the custom and e-commerce packages?
The agency offers a variety of features including booking systems, member areas, calculators, and integrations with other software for custom brochure sites. For e-commerce, they provide shopping carts, checkout setups, payment processing, product catalogs up to 50 items, and inventory management. These features are tailored to the specific requirements of the client's business model.
What is the official website of Twining Original Design?
The official website of Twining Original Design is todcan.com.
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About Twining Original Design
Twining Original Design is a web design and digital marketing company based in Redding, California, serving small businesses in Northern California. The company builds fast-loading, mobile-optimized, and SEO-ready websites, and also offers app development and digital marketing services. It has been operating locally since 2010 and manages more than 71 active client sites. Services include on-page SEO, local schema markup, and Google Business integration as part of its web design work. The company states it holds 30 five-star Google reviews and has facilitated over $500,000 in annual e-commerce revenue for clients.
- Website
- todcan.com
- Phone
- 530-378-4060
- [email protected]
- Address
- 405 Redcliff Dr #240, Redding, CA, 96002, US
- Founded
- 2010
