I had an average experience with The Paw. The products were okay, the customer service was friendly but not outstanding. Overall, I would say it was a satisfactory experience.
Haven't used The Paw yet?
Ask Trustburn
Questions about The Paw
What is The Paw?
The Paw owns and operates a number of industry-leading pet focused websites, including PetGuide.com, which provides breed-focused information and tight-knit communities for pet parents.
How many online communities does PetGuide.com manage?
PetGuide.com spans 42 online communities and boasts 2,117,000 total unique visitors, offering information on dog, cat, bird, fish, horse, rabbit, and turtle breeds.
What do reviewers praise about the website design?
Some reviewers say the website is user-friendly and easy to navigate, making the shopping experience convenient for pet owners.
What is a common complaint regarding delivery times?
Some reviewers note that shipping took a bit longer than expected, though products arrived in good condition and were as described.
What types of products are available on The Paw?
The Paw offers a wide range of pet products and supplies, with some customers describing the selection as amazing and top-notch in quality.
Where is The Paw based?
The Paw is located in Toronto, ON, Canada, as indicated by the address provided on their contact page.
How long has The Paw been operating?
The Paw has been in operation since at least 2022, as evidenced by the earliest Trustburn review dated December 17, 2022.
What is the current Trustburn rating and review count?
The Paw has a Trustburn rating of 4.1 out of 5 from 12 reviews, with a mix of 5-star, 4-star, and 3-star ratings.
What specific dog care services does PetGuide.com cover?
PetGuide.com provides tips on dog care services such as boarding, daycare, grooming, rescue, senior dogs, shelter, spay/neuter, and training.
What are some of the trending stories on PetGuide.com?
The Paw's website includes trending stories like 'Why Throwing Sticks for Your Dog Could Be Dangerous' and 'Do Pets Get Seasonal Affective Disorder (SAD)?'
What additional resources does PetGuide.com provide?
The Paw offers pet insurance information and health tips, along with product reviews from the biggest pet expos.
Which company owns The Paw?
The Paw is part of VerticalScope Inc., which is located at 111 Peter Street, Suite 901 Toronto, ON, Canada M5V2H1.
How can users submit questions or tips to The Paw?
The Paw's website includes a contact form for questions, news/editorial tips, and press releases, with a response time of one business day.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
Based on reviews, listing data and the company's website. Verify anything important with the company directly.
12 Reviews
My experience with The Paw was overall satisfactory. The products I ordered arrived in good condition and were as described. The customer service team was helpful in answering my questions. However, the shipping took a bit longer than expected.
🐾 The Paw is an excellent company with a wide range of pet products. I love their website design and the ease of navigation. The customer service team is always quick to respond and very friendly. I highly recommend The Paw for all your pet needs! 🐾
I recently purchased some pet supplies from an online store. The website was user-friendly, and the ordering process was smooth. The products arrived on time and were of good quality. I would recommend this store to other pet owners.
I recently made a purchase from an online pet store. The products were of good quality and reasonably priced. The website was easy to navigate, and the customer service was helpful and friendly. I highly recommend this store.
The Paw has a good collection of pet supplies. I really appreciate their prompt and helpful customer service. The website is easy to navigate, making the shopping experience convenient. I will definitely be a returning customer!
I had an average experience with The Paw. The products I ordered were fine, but nothing exceptional. The customer service was decent, but there was nothing that stood out. Overall, I had a satisfactory experience.
The Paw is a wonderful pet store with an excellent selection of products. The website is user-friendly, and the customer service team is always helpful. I had a smooth shopping experience, and I will definitely be a repeat customer.
I recently bought some items from a pet store website. The products were of good quality and reasonably priced. The customer service was helpful and responsive throughout the process. I had a positive experience, and I would recommend it to others.
I recently purchased some pet products from The Paw. The quality of the items was great, and they arrived promptly. The customer service team was very helpful and friendly. I highly recommend The Paw for all your pet-related needs.
🐾 The Paw is pawsome! They have everything I need for my fur babies and more. The website is easy to use, and the customer service team is responsive and friendly. I can always count on The Paw for all my pet supply needs! 🐾
🐶 I absolutely love The Paw! Their selection of pet products is amazing, and the quality is top-notch. The customer service team is always there to assist with any queries and goes above and beyond to ensure customer satisfaction. Highly recommended! 🐶
Questions & Answers
No questions yet — be the first to ask.
Sign in to post
Your text is saved — you'll come right back to post.
or with email
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About The Paw
The Paw owns and operates a number of industry-leading pet focused websites.
The Paw believes each pet has special needs. That's why the Paw operates breed-focused websites that provide both highly relevant information and tight knit communities for pet parents. Strong online communities are good for both users and advertisers. Users get higher quality answers to their questions faster, and advertisers get the benefit of a more engaged audience.
- Website
- thepaw.com
- [email protected]
