The Lash Spa

The Lash Spa is a private lash and brow salon located at Shop 8, 220 Varsity Parade in Varsity Lakes, Gold Coast. It offers eyelash extensions including classic, hybrid, volume, max volume, and wispy styles, as well as lash lifts, tints, brow sculpting, and brow lamination. The business operates from 12 private suites with heated beds and quiet rooms to ensure a calm experience for clients.

The salon's pricing starts at $160 for a full set of Tailored Classic or Soft Dimension Hybrid extensions, rising to $195 for the Gloss Classic finish. Maintenance appointments cost between $115 and $130 depending on the style chosen. A Korean Keratin Lash Lift is priced at $150, while brow lamination ranges from $100 to $150 if combined with shaping.

The salon was founded in 2011 by Melissa Bergen, who started the business from a spare room. It has since grown into a Gold Coast trusted brand with over 15 years of lash experience and a team of trained artists. The business continues to focus on slowing down the appointment process to create a personal and calm atmosphere for every client.

Clients can book appointments online through the website or by calling the salon at (07) 5689 1919. The business accepts bookings during opening hours, which run from Monday to Wednesday 10:00am – 5:00pm, Thursday to Friday 11:00am – 7:00pm, and Saturday 9:00am – 4:30pm, with Sunday closed.

The salon is situated at Shop 8, 220 Varsity Parade, Varsity Lakes QLD 4227, close to Robina, Burleigh, Broadbeach, and the southern Gold Coast. Free two-hour parking is available at The Chancellor underground carpark, which is about a one-minute walk from the shopfront.

The appointment process begins with a personalized consultation where the artist discusses the client's natural lashes, eye shape, and preferred finish. This conversation determines the recommended set, ensuring the final result feels right for the individual's features and routine before any application begins.

The salon offers a 100% money-back guarantee for the first visit, which includes a $150 value in first-visit inclusions. These inclusions feature a Lychee mocktail, 24k gold eye masks, a collagen lip mask, an aftercare gift bag, and a full-size Lastelle Brow Gel, all added at no extra charge.

Reviewers frequently praise the salon's private suites, heated memory foam beds, and the soft music and aromatherapy that create a relaxing environment. The consistent high rating of 4.9 from over 1,640 Google reviews highlights the positive client experiences and the tailored artistry offered by the team.

The business states that lash extensions are suitable for mature clients, with the style depending on natural lashes and eye shape rather than age. They also note that while they do not promise damage can never occur, the weight and application method are key factors in maintaining lash health.

Clients are advised to avoid pulling off extensions at home and to clean the lash line gently as shown by the artist. The salon provides aftercare guidance, including avoiding oily products around the lash line and being gentle when drying the face to ensure the set lasts longer.

The salon offers a range of extension styles including Dreamy Volume for more visible density and Soft Dimension Hybrid for soft fullness. Each style is mapped to the client's eye shape and natural lashes to achieve the desired effect, from clean definition to a soft glam finish.

In addition to eyelash extensions, the salon provides Korean Keratin Lash Lifts for lifted, tinted natural lashes without extension maintenance. They also offer brow lamination with an optional dye upgrade for a fuller, brushed-up shape that can be done alone or with shaping.

The salon emphasizes that the appointment should feel comfortable, and clients are encouraged to tell the artist immediately if they feel pulling or stinging. The team assesses natural lashes and may recommend a pause from extensions if needed to protect lash health.

The business holds awards including the Urban List 2024 Best client experiences and Tourism Queensland 2022–25 Client Experience Award. These recognitions reflect the salon's commitment to providing a calm, personalized experience that stands out from typical sterile salons.

You can reach The Lash Spa by phone at 0756891919 or by e-mail at [email protected].