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Questions about Telford's coaches

Based on 10 reviews, listing data and website checks · updated yesterday

What is Telford's coaches?

Telford's Coaches is a luxury coach hire company based in Tweeden Brae, Newcastleton, Scottish Borders, operating since 1964 with over 55 years of experience. They provide local and touring coach hire across the Scottish Borders, Cumbria, Dumfries & Galloway, and frequently collect groups from major UK airports for tours of the UK and Europe.

What specialized services does the company provide?

The company offers a range of specific services including passenger recovery, rail replacement vehicles that are fully PSVAR compliant, and air support for crew and passenger movements. They also supply wheelchair accessible coaches to ensure onward transport for all passengers in emergencies or pre-planned works.

What are some of the specific holiday prices and destinations offered?

Pricing examples for their holiday packages include a 3-day trip to Chatsworth House at Christmas for £369 per person, a 4-day Thursford Christmas Spectacular for £439 per person, and a 5-day Llandudno New Year Getaway for £599 per person, all scheduled for late 2026.

Where is the depot located and how can customers contact the business?

The business is located at Tweeden Brae, Newcastleton, TD9 0QA, and can be reached by phone at +44 (0)1387 37 56 77 or via email at [email protected]. Their office is open Monday to Friday from 08:30 to 17:00.

What do reviewers specifically praise about the service?

Customers praise the company for having excellent, friendly, and professional drivers who often become part of the travel family, providing fun little stops like whiskey distilleries or photo opportunities while ensuring the group is well-groomed and comfortable.

Are there any common complaints or areas for improvement mentioned by customers?

Some reviewers note that while the service is generally excellent, there have been occasional hiccups that were not the fault of the company, though the outcomes were still great and the staff remained accommodating.

What should a first-time customer know about getting started?

First-time customers can request a current coach holiday brochure online or by calling the office, and they can submit a quick quote form with their departure point, destination, and email address to get started.

How does the booking and ordering process work?

The booking process involves filling out a quick quote form on the website or contacting the office directly, after which the company arranges luxury coach hire for holidays, day trips, or local services throughout the Scottish Borders and Cumbria.

Who exactly is this service best suited for?

The company is ideally suited for tourists seeking luxury coach hire in Scotland, as well as travel agencies, tour operators, and large groups looking for reliable transport, while also serving the aviation industry with airport shuttles and crew transfers.

How long has the company existed and what is its history?

The business has been operating since 1964, giving it over 55 years of experience in delivering comfort, safety, reliability, and excellence in service to passengers from both the UK and abroad.

What are the practicalities for booking and opening hours?

To book or get a quote, customers can use the online form on the website or call the telephone number +44 (0)1387 37 56 77 during office hours between Monday and Friday from 08:30 to 17:00.

What is the official website of Telford's coaches?

The official website of Telford's coaches is telfordscoaches.com.

How is Telford's coaches rated on Trustburn?

On Trustburn, Telford's coaches has a rating of 4.1 out of 5 based on 10 reviews.

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About Telford's coaches

Luxury Coach Hire Scotland