Tech house

Tech House is an electronics retailer and service provider that sells smartphones, laptops, tablets, and custom-built computers while offering repairs and IT support. The business has been operating since 1993 and maintains a 4.4 out of 5 Trustburn rating based on 11 reviews. Customers praise the top-notch product quality, affordable pricing, and friendly, helpful staff across their Queensland locations.

The business offers a wide range of services including phone, tablet, and laptop repairs, virus removals, software upgrades, and data recovery. They also provide custom-built computers tailored for home, business, and gaming needs. For those with urgent issues, their industry-qualified technicians can come to your home to diagnose and fix problems on-site.

Pro Computers, which operates under the Tech House brand, has five physical stores located across Queensland, including Maroochydore, Nambour, Rockhampton, Morayfield, Noosaville, and Springfield. They also offer an in-home support service called Nerd2Go for the Greater Brisbane area based out of their Springfield store.

The business offers a 12-month warranty on all phone and tablet repairs performed to ensure customer satisfaction. Additionally, their custom-built computers are backed by excellent hardware warranties and after-sale support. They also provide secure anti-virus solutions and managed data security services to protect devices.

Customers frequently mention that the products are top-notch and the prices are affordable, making it a great value. The staff is consistently described as friendly, knowledgeable, and helpful, going above and beyond to assist in finding the right product for individual needs.

To get started, customers can lodge a repair request online or visit one of the five physical stores. For home services, they can contact the business to schedule an on-site visit where technicians will diagnose and fix issues at the customer's location.

The business specializes in repairing various devices including Apple iPhones, Samsung phones, iPads, and Microsoft Surface tablets. They also handle desktop and laptop repairs, offering fault finding, diagnostics, and hardware or software upgrades.

Tech House provides data and software transfers from old to new devices, covering desktops, Macs, Windows laptops, phones, and tablets. They also offer forensic data recovery services in partnership with Queensland's best forensic data recovery providers.

The business claims to offer jargon-free advice and a friendly approach to technology, ensuring customers get the best out of their devices. They pride themselves on providing excellent customer service as the most vital part of their business.

The Trustburn rating is 4.4 out of 5 from 11 reviews, with the most recent review dated November 20, 2023. The majority of reviews are positive, with a few mentioning average service or concerns about product quality relative to price.

The business can be contacted via the email address [email protected] or by calling 07 5318 9922. They also provide a contact form on their website for lodging repair requests or asking questions.

The official website of Tech house is techhouse.com.au.