Tajvi Gold & Diamonds

Tajvi Gold & Diamonds is a jewellery retailer based in the Gold Souq in Deira, Dubai, offering gold, diamond, and platinum jewellery products both online and in physical showrooms. The business operates a head office at Gold Center Building, shop no 19 & 20, and provides services such as custom-made jewellery, a gold savings scheme, and online shopping through its website. Customers can browse categories like Gold Jewellery, Diamond Jewellery, and Platinum Jewellery, and access resources including size guides and shipping policies.

The company offers free shipping on all online orders within the United Arab Emirates, while international customers are responsible for applicable shipping fees, customs duties, taxes, and clearance charges. Most in-stock items are dispatched within 24 hours of order confirmation, with delivery typically arriving within 3–5 working days after dispatch. Custom and fast-selling items require 8–10 days for dispatch and 11–15 working days for arrival.

Tajvi Gold & Diamonds accepts payments via their website and also allows customers to pay directly at their physical showrooms. The business provides a gold savings scheme and operates a 'My Gold Plus' section, alongside offering pure gold, traditional and modern designs, and personalized custom-made jewellery. Their collections include items like the Aurelia Diamond Collection, which was unveiled in Dubai in October 2026.

The head office is located at Gold Center Building, shop no 19 & 20, Gold Souq, Deira, Al Ras, Dubai, with a second address at Shop No R40.9, Concourse Level, Exit-2, Gold Souq Metro Station, Deira, Dubai, UAE. The business operates during the hours of 10:00am – 6:00pm IST, except on Sundays, and can be reached by phone at +971 4 348 8857 or via email at [email protected].

Customers can find jewellery size charts on the website under the FAQ section, which includes specific guides for ring and bangle sizes. The site also features a 'Scheme Payment' option and a 'Gold Rate' page to help shoppers understand pricing and payment options before making a purchase.

The website features a 'My Gold Plus' section and a 'Gold Savings Scheme', alongside categories for Gold, Diamond, and Platinum Jewellery. Products include items like the 18K Rose Gold Diamond Cluster Ring and the Platinum Men's Band Ring with Bezel-Set Diamond, with prices ranging from AED 2,206 to AED 8,970 for selected pieces.

The business states that it offers 'Certified Diamonds' and '100% Buyback' guarantees, along with 'Safe & Secure Delivery' and 'Lifetime Maintenance' for its products. They emphasize 'Complete Transparency' in their pricing and operations, aiming to provide a seamless delivery experience from their Dubai and Sharjah showrooms.

The website includes a 'Return Exchange Policy' and a 'Privacy Policy', alongside a 'Terms and Conditions' page to inform customers of their rights and obligations. The FAQ section also addresses common questions about international shipping, order cancellation, and how to place orders by phone or online.

The business serves markets including the GCC, USA, UK, Europe, South East Asia, and Australia for international shipping. They also operate a 'Gold Souq' location in Deira, Dubai, and a second address at the Gold Souq Metro Station, catering to both local and global customers.

The website features a 'Blogs' section and a 'History' page, alongside a 'Career' page for job seekers. The 'About Us' page highlights the company's journey from a boutique destination to a respected brand known for craftsmanship and customer trust.

The business offers 'Custom-Made Jewellery' tailored to customer preferences and occasions, alongside 'Traditional & Modern Designs' ranging from classic bridal heritage pieces to contemporary minimal styles. They also provide 'Pure Gold Jewellery' in various karats crafted into timeless designs.

The website includes a 'Sitemap' and an 'Offer zone' to help customers navigate the site and find specific products. The 'FAQ' page also lists questions about how to cancel an order and the estimated delivery time for international shipments.

The business has a 'Store Locator' feature and a 'Feedback' section to allow customers to find nearby locations and provide input. The 'Contact Us' page includes an enquiry form for collaboration opportunities and support inquiries.

The website features a 'Wishlist' and 'Cart' functionality, alongside a 'Sign In / Sign Up' option for registered users. The 'Home' page highlights trending collections and new arrivals, such as the 18K Rose Gold Floral Pearl Pendant Necklace.

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