Street Haven at The Crossroads

Street Haven at The Crossroads is a Toronto-based non-profit that provides shelter, housing, and support services for women experiencing homelessness or in need of recovery and reintegration assistance. The organization offers an emergency shelter, housing outreach, supportive and transitional housing, residential addictions services, mental health services, and outreach case management. It also provides training and life-skills programs covering literacy, employment services, and pathways to independence.

The organization has been serving women across the Greater Toronto Area since 1965, celebrating its 60th year in 2025. It operates from a historic downtown presence at 87 Pembroke Street and has expanded its services during recent years, including opening a hotel-based shelter and launching housing stabilization programs.

Street Haven at The Crossroads is located in Toronto, Ontario, with its head office at 1001-2 Carlton Street and a historic address at 87 Pembroke Street. The organization serves women across the Greater Toronto Area through both onsite and outreach community-based programs.

The organization is a registered Canadian charity with the number 12953-5175-RR0001. All eligible monetary gifts receive an official tax receipt, and online donations through Canada Helps generate an automatic receipt by email within minutes.

Street Haven at The Crossroads offers integrated mental health and addiction services tailored to support women experiencing or at risk of homelessness. These services are part of a comprehensive approach that includes trauma-informed care and safe housing.

The organization provides personalized employment support to women with a range of interests and barriers, focusing on career exploration and skill development. It also offers a Digital Literacy Program where participants like Maria Elena build confidence with technology and help others feel more independent.

Street Haven at The Crossroads accepts donations, in-kind gifts, corporate partnerships, and volunteers to support its mission. You can direct your gift to a specific program by noting your preference, such as emergency shelter, Grant House, or training services.

The organization emphasizes a trauma-informed case management model and a continuum of care that includes emergency shelter services, supportive housing, addiction recovery programs, and skills training. It aims to meet women where they are to help them lead empowered lives.

Street Haven at The Crossroads has a multidisciplinary team including directors like Grace Ma, who brings over 20 years of experience in commercial real estate, and Dr. Roisin Byrne, a psychiatrist specializing in emergency and acute care psychiatry.

The organization has a history of significant milestones, including receiving the Order of Canada in 1980 and opening Canada’s first women-specific residential addiction program, Grant House, in 1976. It also acquired 91 Pembroke in the 1990s and restructured its Learning Centre in 2019 into a Training Services program.

Street Haven at The Crossroads is recognized as a Great Place to Work® in Canada and was honored as the 2023 ONPHA Award of Excellence Winner. Grace Kolawole was named a nominee for the 2026 Women's Nonprofit Network Awards for Diversity, Equity, Inclusion and Belonging.

The organization provides a safe haven and critical support for women experiencing homelessness in Toronto through its Emergency Shelter Housing Program, which is open 24 hours. It also offers housing stabilization and transitional housing to ensure long-term well-being and independence.

You can reach Street Haven at The Crossroads by phone at 8449676060 or by e-mail at [email protected].

The official website of Street Haven at The Crossroads is streethaven.org.

Street Haven at The Crossroads has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.