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Based on 8 reviews, listing data and website checks · updated today

What is Steltronic?

Steltronic is a worldwide company that plans, develops, and produces advanced electronic equipment, specifically automatic scoring systems for bowling centers. With 46 years of manufacturing excellence and software development, they offer technical support and sales exclusively for their scoring technology. Their goal is to elevate bowling centers with their FOCUS-NEX solution, providing free, top-tier technical support and software updates for the entire system's lifespan.

What products and services does Steltronic offer?

Steltronic provides automatic scoring systems including overhead monitors, bowler consoles, and front desk software like Focus and WINS. They also offer hardware such as pinsetters, solenoids, and vision lane computers. Their services include pre-installation manuals, installer forms, and a scoring parts exchange program for genuine Steltronic parts.

Where is Steltronic located and what are their operating hours?

Steltronic is located in Claremont, California, with their main office at 3205 Pomona Blvd, Pomona, California 91768. They also list an address at 4600 Arrow Hwy. Their technical support team operates Monday through Friday from 7:00 AM to 6:00 PM, with emergency weekend support available.

How can a customer get started or place an order?

To get started or order, customers can visit their specialized sales website for a comprehensive selection of scoring systems. For technical support, users can download live support software, access video tutorials, or fill out the contact form on their dedicated service page to receive assistance.

What warranty or guarantee does Steltronic provide?

The website states that technical support and software updates are provided without any additional fees for the entirety of the system's lifespan. This commitment ensures customers have peace of mind regarding ongoing maintenance and upgrades for their automatic scoring systems.

What is the current rating and review history?

Steltronic has a 4.3 out of 5 rating from 8 reviews on Trustburn. The reviews range from 3 to 5 stars, with the most recent feedback coming in November 2023.

What do recent reviewers say about Steltronic?

Recent reviews from November 2023 highlight that the website is user-friendly and prices are affordable. Customers frequently praise the helpfulness and responsiveness of the customer support team in resolving issues quickly.

What documentation and guides are available for users?

Steltronic offers a variety of user manuals and guides, including pre-installation documents for LCD monitors and touch screens, as well as specific guides for WINS and Focus software. They also provide installer manuals for hardware assemblies and pinsetter settings.

What are the options for parts and extended warranties?

The company provides a scoring parts exchange program where customers can order genuine Steltronic parts. They also offer extended warranty options for purchase alongside their standard warranty terms.

What technology integrations does Steltronic support?

Steltronic integrates with various bowling center equipment, including Brunswick Pinball Wizard bumpers and AMF 82-90 pinsetters. They also support ZOT foul lights and have specific interfacing for black lights on older pinsetters.

What system configurations does Steltronic provide?

The company offers both stand-alone vision lane computer systems and front desk systems. They also provide dedicated server specifications and instructions for connecting peripheral devices like black lights to the API.

How long has Steltronic been in business and what is their team structure?

Steltronic has been in business for 46 years, focusing on manufacturing excellence and software development. They have a dedicated team of experts available to address queries and offer guidance to ensure a seamless experience with their products.

Who is Steltronic's target audience and what markets do they serve?

The company serves bowling centers globally, offering specialized sales and technical support. They cater to both current owners seeking expert assistance and those aspiring to elevate their centers with their FOCUS-NEX solution.

How can I contact Steltronic?

You can reach Steltronic by phone at 9099719656 or by e-mail at [email protected].

What is the official website of Steltronic?

The official website of Steltronic is steltronicusa.com.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Justen
Reviews 1

I am happy with the services provided by Steltronic. The website is easy to navigate and the prices are reasonable. They have a great customer support team that was able to address my concerns effectively. I would recommend them to others.

Bryan Brower
Reviews 1

Steltronic is an average company. Their website steltronicusa.com is easy to navigate and their prices are competitive. However, their customer service could be improved. Overall, an okay experience but there is room for improvement.

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About Steltronic

Steltronic is a worldwide company that plans, develops and produces advanced electronic equipment, located in California.

Address
4600 Arrow Hwy