Stead Cycles has been my go-to place for all my biking needs. The variety of products they offer is incredible, and the quality is always top-notch. Their customer service is exceptional, and I always feel valued and respected as a customer. I recently purchased a new bike from them, and it has exceeded my expectations in every way. I highly recommend Stead Cycles to all cyclists out there!
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Questions about Stead Cycles
What is Stead Cycles?
Stead Cycles is a bicycle shop and bicycle shop located at 29 Landor St, Beresfield NSW 2322, founded in 1923 after Charlie Stead started his bicycle apprenticeship in Newcastle in the early 1900's. The business sells branded bikes like GT Bicycles, Redline, Felt Bicycles, Mongoose, Radio bikes, Cannondale Bicycles, WETHEPEOPLE BIKE CO and much more brand's bikes and bicycles. They also offer bike and bicycle accessories and equipment to help customers make the most of their bike.
How long has Stead Cycles existed and where is it located?
The business has been operating for over 100 years, with the current owner Craig Stead noting that the business has been at the current location for the past 36 years. The shop was built on an old house at 29 Landor Street and has continued to grow with the help of loyal customers over the decades.
Who exactly does Stead Cycles suit and who might it not suit?
Stead Cycles is suitable for anyone looking for branded, best and affordable bikes or bicycles for kids, as well as for experienced cyclists seeking high-quality cycling gear. The shop caters to both beginners and experienced riders with a wide range of products.
How can customers order from Stead Cycles?
Customers can order bikes and accessories through the user-friendly website steadcycles.com.au, where the ordering process is described as smooth and efficient. The website allows users to find products easily and complete the checkout process seamlessly.
What are the opening hours for Stead Cycles?
The shop operates with specific opening hours: Monday-Friday from 9-5, Saturday from 9-12.30, and is closed on Sundays. These hours are available for customers to visit the physical store in Beresfield.
What makes Stead Cycles different from competitors according to its own words?
The business is known for doing the best assembly job and after sales service, which Steads actually started way back in 1923. They pride themselves on giving the best and friendly service in the industry.
What do reviewers praise about Stead Cycles?
Reviewers consistently praise the exceptional quality of the bikes and accessories, the outstanding customer service, and the knowledgeable staff who provide expert advice. The team at Stead Cycles is described as going above and beyond to ensure a positive experience for customers.
How recent are the reviews and what is the rating?
The Trustburn rating is 4.3 out of 5 from 11 reviews, with the most recent reviews dating back to October 2023. The reviews are overwhelmingly positive, with many customers expressing satisfaction with the product quality and service.
What features or services does Stead Cycles offer in detail?
The business has a strong reputation built over years, with a large workshop where up to 10 staff including mechanics fabricated frames out of Reynolds 531C tubing. This craftsmanship is evident in every aspect of the bike.
How can customers contact Stead Cycles?
The contact information for the business includes the phone number 02 4966 214129 and the email address [email protected]. Customers can also reach out through the website's contact form.
What is the history of Stead Cycles' locations?
The business has a history of relocating, starting from Maitland Road, Mayfield, and later moving to the eastern side of Maitland Road before settling in Beresfield. The current location has been in operation for 36 years.
Who owns and manages Stead Cycles?
The business is owned by Craig Stead, with Aleshia Stead as the manager and Craig's daughter as the 4th generation family member involved in the business. The team structure reflects a family-owned and operated enterprise.
What do reviewers say about the product quality and customer service?
Some reviewers mention that the quality of the products is top-notch and the customer service is outstanding. The team at Stead Cycles is described as knowledgeable and always willing to help.
What is the official website of Stead Cycles?
The official website of Stead Cycles is steadcycles.com.au.
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11 Reviews
I recently purchased a new bike from steadcycles.com.au, and I couldn't be happier with my purchase. The website is user-friendly, and the ordering process was smooth and efficient. My bike arrived in great condition and exceeded my expectations in terms of quality and performance. I have been thoroughly enjoying my rides with the new bike, and I highly recommend Stead Cycles to anyone in need of reliable and high-quality biking equipment.
π² I am so impressed with Stead Cycles and their amazing range of products! The quality is exceptional, and the customer service is outstanding. Whether you're a beginner or an experienced cyclist, Stead Cycles has exactly what you need. Don't hesitate to check them out! π
I recently made a purchase from steadcycles.com.au and I'm extremely satisfied with the overall experience. The website is well-designed and easy to navigate, making it simple to find what I needed. The checkout process was smooth, and my order arrived on time. The quality of the product is great, and it functions exactly as described. I would definitely recommend Stead Cycles to anyone looking for reliable cycling gear.
My experience with Stead Cycles has been nothing short of amazing. The website is easy to navigate, and the ordering process was seamless. The customer service team was incredibly helpful, answering all my questions and providing valuable assistance in choosing the right products for my needs. The quality of the products is exceptional, and they have greatly improved my cycling experience. I highly recommend Stead Cycles to anyone looking for reliable and high-quality cycling gear.
π΄ββοΈ I can't express how happy I am with Stead Cycles and their amazing products! The quality of their bikes and accessories is top-notch, and their customer service is outstanding. The team at Stead Cycles truly goes above and beyond to ensure a positive experience for their customers. π
As a customer of Stead Cycles, I must say that their quality of service is truly excellent. From the moment I visited their website, I was impressed with the wide range of products they offer. The navigation is seamless and user-friendly, making it easy to find exactly what you're looking for. The ordering process was a breeze, and my purchase arrived quickly and in perfect condition. The team at Stead Cycles is knowledgeable and always willing to help, providing me with expert advice on choosing the right bike accessories. I highly recommend Stead Cycles to any cycling enthusiast!
I recently made a purchase from a cycling gear store and was pleasantly surprised by the quality of the products and the level of customer service provided. The website was easy to navigate, and I had no trouble finding what I needed. The checkout process was smooth, and my order arrived in a timely manner. The products I received were of great quality and exceeded my expectations. I highly recommend this store to any cyclist looking for reliable gear.
I recently purchased a bike and accessories from Stead Cycles, and I couldn't be happier with my experience. The website is user-friendly, making it easy to find the products I wanted. The ordering process was seamless, and my items arrived promptly. The quality of the products is outstanding, and they have greatly enhanced my cycling experience. I highly recommend Stead Cycles to any cyclist in search of reliable and high-quality gear.
I recently ordered some cycling accessories from Stead Cycles and was extremely impressed with their service. The website is well-designed and easy to navigate, making it simple to find what you're looking for. The checkout process was quick and hassle-free, and my order arrived in no time. The quality of the accessories is excellent, and they have greatly enhanced my cycling experience. I highly recommend Stead Cycles for all your cycling needs.
Stead Cycles is an incredible company that offers a wide range of high-quality cycling products. Their website is easy to navigate, and the ordering process was a breeze. I recently purchased a bike from them, and I couldn't be happier with the product. The attention to detail and craftsmanship is evident in every aspect of the bike. Stead Cycles has definitely exceeded my expectations, and I highly recommend them to anyone in need of cycling gear.
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About Stead Cycles
Stead Cycles was founded back in 1923 after Charlie Stead started his bicycle apprenticeship in Newcastle in the early 1900βs. When the 1st world war started Charlie and his brother Bert put their ages up and went to England for their training and then across to France to prepare for battle.
- Website
- steadcycles.com.au
- [email protected]
