I recently purchased a dance floor from stagestep.com, and I am so impressed with the quality. The floor is durable, easy to clean, and looks amazing in my dance studio. The customer service I received was also great. They were very friendly and helpful, and the floor arrived quickly. I would definitely recommend Stagestep Inc. to anyone in need of a dance floor!
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Questions about Stagestep inc.
What is Stagestep inc.?
Stagestep inc. is a dance flooring company that has been in business since 1968, specializing in engineered dance floors and subfloors for studios, stages, theaters, and schools. They offer products like the Balletdanse Plus Marley and Springstep IV Subfloor, along with accessories and installation guides. The company serves clients worldwide and provides a 30-day return policy for online orders, though pre-cut home floors and close-out sales are final unless damaged during shipment.
What are the terms for returning a product?
The company offers a 30-day return policy for online orders, but customers must pay a 15% re-stocking fee and cover return shipping costs. Returns are only permitted if the product is unused, in original packaging, and in its original condition. All pre-cut home dance floors and close-out sales are final and not returnable unless the item was damaged during shipping.
How can I contact Stagestep inc.?
Stagestep inc. provides a toll-free number at 800-523-0960 and a direct line at 215-636-9000 for sales and technical support inquiries. They also accept emails at [email protected] and have a warehouse located at 750 Veterans Parkway in Bolingbrook, IL 60440.
How long has Stagestep inc. been in business?
The company has been operating since 1968, giving them over half a century of experience in the dance flooring industry. They claim to have a legacy of innovation and deep industry knowledge built over 50 years of crafting durable and safe flooring solutions.
What do reviewers praise about Stagestep inc.?
Customers frequently praise the company for its high-quality, durable, and easy-to-clean dance floors that look amazing in studios. Reviewers also highlight the friendly and responsive customer service, fast shipping, and the overall value the floors add to their dance spaces.
What specific products or services does Stagestep inc. offer?
The company offers a wide range of dance flooring options, including Marley floors, sprung floors, and specialty surfaces designed for all dance styles. They also provide flooring essentials, accessories, and a flooring quiz to help customers determine the right product for their specific needs.
What makes Stagestep inc. different from competitors?
Stagestep inc. emphasizes safety, skill, and confidence for dancers by providing engineered floors that support every style of dance. They highlight their commitment to quality first, innovation in motion, and a customer-centric approach to help clients find the perfect flooring solution.
Where is Stagestep inc. located and who do they serve?
The company is located in the United States with a warehouse in Bolingbrook, IL, and serves studios, theaters, schools, universities, and dance competitions globally. Their website mentions collaborations with organizations like Jacob’s Pillow, and they offer a Studio of the Year Contest for engagement.
Does Stagestep inc. have sustainability or safety certifications?
The company states they are committed to sustainability with a focus on eco-friendly materials and responsible manufacturing practices. They also mention a sustainability focus as part of their core values and commitment to excellence.
Are there any current promotions or special offers?
The company offers a BOGO pre-cut flooring promotion where customers can purchase one eligible StageStep Pre-Cut Flooring item and get a discount on another. They also run a Studio of the Year Contest for additional engagement.
How can I get started or book an order?
The company provides installation help and guides on their website to assist customers with the setup process. They also offer a flooring quiz to help users decide which dance flooring is right for their specific studio or stage requirements.
How can I get technical support?
The company has a dedicated technical support team that can be reached via email at [email protected] or by phone at 215-636-9000. They also provide a 72-hour window for reporting issues with freight-shipped flooring orders.
What is the official website of Stagestep inc.?
The official website of Stagestep inc. is stagestep.com.
How is Stagestep inc. rated on Trustburn?
On Trustburn, Stagestep inc. has a rating of 4 out of 5 based on 10 reviews.
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10 Reviews
👍 Stagestep Inc. is a fantastic company. I ordered a dance floor from them, and it arrived on time and in perfect condition. The quality of the floor is outstanding, and it has exceeded my expectations. The customer service I received was also great. They were very responsive and answered all of my questions. I highly recommend Stagestep Inc. for all your dance flooring needs! 💯
Stagestep Inc. is an incredible company. The quality of their products is unmatched, and their customer service is top-notch. I have been using their dance floors for years, and I am always impressed with how durable and versatile they are. The prices are reasonable, and the shipping is always fast. I highly recommend Stagestep Inc. for all your dance flooring needs!
👍 Stagestep Inc. is a great company to work with. I ordered a dance floor from them and it arrived quickly and in perfect condition. The quality of the floor is amazing, and it looks beautiful in my dance studio. The customer service was also very helpful and responsive. I highly recommend Stagestep Inc. for all your dance flooring needs! 👏
I recently purchased a dance floor from stagestep.com, and I am extremely satisfied with my purchase. The quality of the floor is fantastic, and it was very easy to install. The customer service I received was excellent as well. They were very helpful and answered all of my questions. Overall, I had a great experience with Stagestep Inc. and would highly recommend them to anyone in need of a dance floor.
I recently ordered a dance floor from stagestep.com, and I couldn't be happier with my purchase. The quality of the floor is excellent, and it has exceeded my expectations. The customer service I received was also great. They were very helpful and responsive. I highly recommend Stagestep Inc. for anyone in need of dance flooring. They truly deliver on their promises!
Stagestep Inc. is a reliable company that provides high-quality dance floors. I recently purchased a floor from them, and I am very satisfied with the product. The floor is durable, easy to install, and looks great in my dance studio. The customer service I received was also excellent. They were very helpful and accommodating. I would definitely recommend Stagestep Inc. to others.
I recently purchased a dance floor from stagestep.com, and I am very happy with my decision. The quality of the floor is excellent, and it was very easy to install. The customer service I received was also great. They were very helpful and answered all of my questions. I highly recommend Stagestep Inc. for all your dance flooring needs!
👌 Stagestep Inc. is an amazing company to work with. Their dance floors are top-notch, and the customer service is fantastic. I ordered a floor for my dance studio, and it arrived quickly and in perfect condition. The quality of the floor is outstanding, and it has added so much value to my studio. I highly recommend Stagestep Inc. to anyone in need of a dance floor. 💃🕺
Stagestep Inc. has exceeded my expectations in every way. Their dance floors are of the highest quality, and their customer service is exceptional. I appreciate that they offer a wide range of styles and sizes to choose from, ensuring that I can find the perfect floor for my needs. I have recommended Stagestep Inc. to all of my dance colleagues, and they have all been just as impressed as I am.
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About Stagestep inc.
- Website
- stagestep.com
- Phone
- 800-523-0960
