Spoglink

Spoglink is a community of tech enthusiasts based in Sacramento, California, that offers a diverse selection of VoIP phones, networking products, and accessories. They focus on building a seamless shopping experience for businesses' communication and IT needs. The company provides free in-store pickup and operates with 24/7 customer support.

The business states that special offers and pricing are updated in real time on their website. They also mention that delivery charges will not be refunded if a return is processed. Additionally, they offer a moneyback guarantee and secure checkout protected by PayPal.

Customers can place an order by selecting a product, adding it to their cart, and filling out their desired location and payment details online. After submission, they receive an order number and an estimated delivery time. The process is designed to be smooth and transparent for all users.

Orders typically arrive at the customer's door between two and five working days after the order date. During massive sales events or the busy holiday season, delivery may take up to 10 working days. Tracking information is emailed to the customer's ID once the order is shipped.

Unopened products can be returned or exchanged within 30 days of purchase for a refund. Refund requests are processed within 7 working days after the return products are received. A 20% restocking fee applies to orders returned as unwanted or for a change of mind.

Spoglink sells a wide range of headsets including DECT wireless headsets, USB wired headsets, and VoIP headsets. They also stock various IP phones such as the Fanvil X303W and HP Poly Edge models. Accessories like charging stands and belt clips are also available for purchase.

The company lists several trusted brands including Grandstream, OWL Labs, Snom, TP-Link, Ubiquiti Networks, and Yealink. They also feature Zoom Communications for certified business-class Zoom experiences. These brands are highlighted in their shop categories.

Spoglink offers blind drop shipping as one of their programs. They also provide a quote request option for potential customers. Additionally, they have a section dedicated to VoIP phone service and VoIP service providers on their site.

The business claims to have a friendly team of experts ready to provide professional help. They state that they are here to galvanize and motivate users to bring their ideas to life through technology. Their mission focuses on sharing means of creativity through technology.

Customers can contact Spoglink via the phone number (737) 381-0762 or by email at [email protected]. The physical address for their location is 1401 21st St Ste 5811, Sacramento, CA 95811. They also encourage users to reach out through their contact form.

Spoglink states that they provide a 15-day return window for their products. They also mention that open box returns can be charged anywhere from 20% up to 45% restocking fee based on the condition. Delivery charges are not refunded during the return process.

The website mentions that they offer free shipping on all orders above $500. This threshold is clearly stated in their promotional information. Customers must spend at least this amount to qualify for the free shipping benefit.

Spoglink provides a 24/7 customer support service to assist with queries, product details, or order support. They emphasize that their team is ready to help anytime. This availability is a key feature of their customer service offering.

The company's homepage includes a section for verified customer reviews. They also have a dedicated FAQ page to answer common questions about products, shipping, and returns. These sections are designed to guide users through their shopping experience.

Spoglink has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.