Spectrofuge CORP Nc INC

Spectrofuge CORP Nc INC is a biomedical and scientific instrument calibration and repair company that has been providing services since 1975. They specialize in independent service organizations for laboratory equipment throughout the southeast. The business is located at 4915 Prospectus Dr, Durham, North Carolina, and serves areas including North Carolina, South Carolina, Virginia, Tennessee, and surrounding southeastern regions.

The company offers repair, preventive maintenance, and calibration services for a wide variety of lab research instrumentation. Their product range includes centrifuges, microcentrifuges, ultracentrifuges, incubators, shakers, robot imaging equipment, and HPLC. They also provide relocation services for sensitive lab equipment to avoid downtime during moves.

To get started, customers can call for a FREE Estimate at 1-800-222-4812 or 1-919-361-2197. Alternatively, they can contact the office by email at [email protected] or complete the Service Request Form on the website. When calling, customers should be prepared to provide their name, equipment make and model, primary investigator's name, location, contact information, and a brief description of the problem.

Spectrofuge has been in operation since 1975, giving them over 40 years of experience in the field. They describe themselves as a pioneer in independent service organizations for laboratory equipment. Their long history allows them to offer knowledgeable and cost-efficient service options for various instruments.

The business is located at 4319 S. Alston Avenue / Suite 104 in Durham, North Carolina. Their main office phone number is 919-361-2197, and they also accept calls at the toll-free number 1-800-222-4812. The website domain is spectrofuge.com.

Some reviewers praise Spectrofuge for their top-notch customer service, excellent product quality, and prompt support. Customers have noted that the staff responds quickly to service calls and goes the extra mile to ensure equipment is properly repaired. Many users highlight the reliability and exceptional quality of their products.

Spectrofuge offers a warranty on parts that matches the manufacturer's warranty. The warranty on parts and labor can vary from 30 days to 90 days. They stand behind their repairs and work with customers to resolve warranty issues fairly.

For billing, technicians present a Field Service Report to the customer for signature upon completion. The invoice is then mailed or emailed to the department's administrative office. Spectrofuge accepts VISA, MasterCard, and American Express for payment of services.

Spectrofuge has tiered service rates based on the type of equipment, with on-site charges and hourly rates falling into these tiers. Verbal and written estimates can be provided upon request. Customers are advised to contact Spectrofuge directly for more information on their specific rates.

The company provides fire and water restoration services for sensitive laboratory equipment. They offer comprehensive assessments of potential damage and thorough cleaning to restore equipment to proper operational condition with minimal downtime.

Spectrofuge claims to be a CUSTOMER-FIRST company offering knowledgeable and cost-efficient service options. They emphasize their ability to provide a wide variety of lab research instrumentation services, including new equipment sales and repair for existing equipment.

The company states that their pricing is competitive and they will go the extra mile to make certain that equipment is properly repaired. They also note that their staff responds very quickly to every service call.

Spectrofuge offers a one-stop solution for lab service, described as a 'One Call' for Lab Service. They have been providing these services throughout the southeast since 1975, covering repair, preventive maintenance, and calibration.

The official website of Spectrofuge CORP Nc INC is spectrofuge.com.