Space Sheds / MASTERSYS PTY LTD

Space Sheds / MASTERSYS PTY LTD

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What is Space Sheds / MASTERSYS PTY LTD?

Space Sheds, trading as MASTERSYS PTY LTD, is an Australian business based at 60 Ventura Place, Dandenong South, VIC 3175. They specialise in providing high-quality outdoor storage solutions, including garden sheds, workshops, carports, and greenhouse systems for homes and businesses across Australia.

What specific shed sizes and color options are available?

The business offers a wide variety of designs made from durable Colorbond steel and other premium materials, ranging from small tool storage to large farm sheds. Their product range includes smooth cream, granite grey, and rivergum green finishes, with sizes starting from 1.7m x 0.9m x 2.1m up to extra large configurations.

What are the main selling points and guarantees mentioned on their website?

Space Sheds guarantees the lowest prices and claims to be 100% Australian owned with easy-to-assemble options. They promise Australia-wide delivery and state that their products are engineered to withstand harsh weather conditions like intense sun and heavy rain.

How can customers contact the business or visit their location?

Customers can contact the business by calling 1800 960 901 or emailing [email protected]. The pickup address for local customers is 60 Ventura Place, Dandenong South, VIC 3175, with operating hours from 9:00 AM to 4:00 PM on weekdays and 10:00 AM to 1:00 PM on Saturdays.

What are the terms for returns and refunds?

The company offers a 14-day money-back guarantee on most products, provided they are in unused, re-saleable condition with original packaging. Shipping and handling costs are non-refundable, and a restocking fee may apply if the item is not in its original condition.

How does the order processing and cancellation policy work?

Orders are processed only after full payment is received, and delivery charges are calculated at checkout. A 50% termination fee applies to cancellations of standard orders before dispatch, and special custom orders cannot be canceled or altered once placed.

How are pricing and payment handled?

Prices are listed in Australian dollars (AUD) and include GST, though sale prices during promotions are displayed alongside the Recommended Retail Price (RRP). Full payment, including delivery fees, must be made before orders are processed or shipped.

What are the official business hours?

The business operates on a Monday to Friday schedule from 9:00 AM to 5:00 PM, with Saturday hours from 10:00 AM to 1:00 PM. They are closed on public holidays.

Are there any specific fees or exceptions to the standard policies?

Some products, specifically 'Absco' branded items and those with an SKU starting with 'DZ', are subject to a 30% handling fee imposed by the manufacturer in addition to the standard return policy.

What interactive features are present on the website?

The website features a live countdown timer for sales events, showing days, hours, minutes, and seconds remaining. This is used to highlight limited-time offers and discounts on their products.

What payment methods and exchange options are available?

The business accepts payments via Visa, MasterCard, and other methods listed on their website. They also offer the option to exchange items for others of equal or greater value if an order is fully paid and the customer wishes to cancel.

How do they describe the suitability of their products for Australian homes?

Space Sheds states that their sheds are designed with Australian lifestyles in mind, providing secure, weather-resistant spaces that add function and appeal to any property, big or small.

What limitations apply to their liability and customer responsibilities?

The company provides general advice but notes that they are not liable for site-specific conditions. Customers are responsible for ensuring the product meets their requirements before purchase.

How do they tailor their solutions to different customer needs?

The business offers a range of customizable options to fit different spaces and purposes, whether for a home, farm, or business. They emphasize expert craftsmanship and exceptional customer service alongside affordable prices.

Does Space Sheds / MASTERSYS PTY LTD have reviews on Trustburn?

Space Sheds / MASTERSYS PTY LTD has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Space Sheds / MASTERSYS PTY LTD

Space Sheds provides high-quality outdoor storage solutions for Australian homes and businesses, including garden sheds, garages, workshops, carports, garage storage and greenhouse solutions.

Address
60 Ventura Place,Dandenong South,VIC 3175