The customer service is lacking, and the response times are frustrating. I experienced multiple delays in getting answers to my queries. The product features did not meet my expectations, and navigating the website was a bit cumbersome. Overall, the experience has been underwhelming.
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What reviewers say about SmartSoft
With only a single 1-star review posted in July 2024, customers describe the experience as underwhelming, citing poor customer service and response times, product features that fell short of expectations, and a cumbersome website to navigate.
What does SmartSoft do?
SmartSoft provides software that helps companies and individuals streamline document-related work, with solutions for data capture, process automation, image recognition, document classification, conversion, and management, including an invoices product for scanning, extracting, and classifying invoice data. Based on the description on file, this is the scope of what SmartSoft does.
What are the most common complaints about SmartSoft?
Based on the limited feedback available, customers have expressed concerns about slow or unresponsive customer service, features not meeting their expectations, and a cumbersome website experience, but with only one review on file this pattern is not strongly established.
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About SmartSoft
SmartSoft provides innovative software to let companies and individuals streamline the way they work with documents. Effective solutions for data capture, process automation, image recognition, document classification, conversion and management. SmartSoft Invoices automates the process of invoice scanning, invoice data extraction and classification. It provides recognition of data on scanned paper or PDF invoices, followed by validation, sorting and archiving to speed up your accounts payable process.
- Website
- smart-soft.net
- Phone
- (+1 800-322-8977)
- [email protected]
- Categories
- Accounting
