The Serra Center has been a blessing for my family. Their dedication to improving the lives of individuals with disabilities is truly commendable. The staff is incredibly caring and understanding, always going the extra mile to ensure the well-being and happiness of the individuals they serve. My loved one has made tremendous progress since joining the program. I can't thank them enough!
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Questions about Serra center
What is Serra center?
Serra Center is a non-profit organization established in 1975 that provides compassionate care for individuals with developmental disabilities. They operate Intermediate Care Facilities for the Developmentally Disabled-Habilitative (ICF/DD-H) in Fremont and offer Residential Care Homes, Independent Living Services, Supported Living Services, and Counseling Services. The organization serves over 80 men and women across more than 65 homes and apartments in Alameda County, focusing on empowerment, dignity, and choice.
Who is eligible for Serra Center services?
The organization primarily serves individuals who are 18 years of age or older and have a developmental disability. Eligibility for their services often involves being a client of the Regional Center, though they also accept individuals on a private pay basis. Common developmental disabilities they support include mental retardation, cerebral palsy, epilepsy, and autism.
How can I request services from Serra Center?
To receive services, individuals who are clients of the Regional Center can request their case manager to contact Serra Center for a referral. Alternatively, prospective clients can call Lisa at (510) 477-1000 to schedule an introductory meeting or request more information about the referral process.
How are Serra Center services paid for?
Services are funded through a combination of federal, state, county, and local government support, as well as donations from private businesses, churches, foundations, and volunteers. The State of California has a commitment to provide these services and supports to individuals with developmental disabilities throughout their lifetime.
What is the Regional Center and how does it relate to Serra Center?
Serra Center operates under contract with the California Department of Developmental Services as part of the Regional Centers system. They serve individuals in Alameda County and Contra Costa County, with the Regional Center of the East Bay providing guidance for those areas.
What does the Residential Care Homes program include?
The organization offers Residential Care Homes which provide 24-hour care and supervision for individuals needing recurring nursing services. These facilities are licensed by the California Department of Health Services and focus on habilitative care.
What is Independent Living Services?
Independent Living Services (ILS) provides up to 40 hours per month of living-skills training and support. The goal is to help individuals lead the most self-managed life possible in the least restrictive environment.
What is Supported Living Services?
Supported Living Services (SLS) allows individuals to live in the home and community of their choice while receiving a broad range of services. It is designed to foster nurturing relationships and promote full immersion in the community, often including 24-hour 1:1 care in a home or apartment.
What counseling services are available?
Counseling Services provide behavioral health support to individuals with developmental disabilities and their families. This service is part of the broader range of care aimed at improving overall well-being and quality of life.
How long have clients typically been with Serra Center?
Many clients have been with Serra Center for 30 years or more, with nearly half of the individuals served having a long-term relationship with the organization. The age range of those served varies from 24 to 89 years old.
What do reviewers say about the staff and care?
Reviewers frequently praise the staff for being caring, knowledgeable, and dedicated to creating a warm and welcoming environment. Many testimonials highlight the personalized attention and the positive impact the programs have on the lives of individuals with disabilities.
What is the current rating and review history?
The organization has a Trustburn rating of 3.9 out of 5 stars based on 13 reviews. The most recent reviews date back to November 2023, with a mix of ratings ranging from 3 to 5 stars.
Can you share specific client experiences or stories?
The Serra Center website mentions a specific client named Michelle who appreciates the help she receives in learning money management and finding employment. Another client, Roger, receives 24-hour 1:1 support in his own home to meet his active lifestyle needs.
What are some unique features of Serra Center's care model?
The organization emphasizes 'awake care' around the clock, 365 days a year, ensuring that care is provided continuously. They also focus on specialized care that integrates individuals into the community through employment, volunteerism, and cultural activities.
Where is Serra Center located and how can it be contacted?
Serra Center is located at 39210 State Street, #208 in Fremont, CA 94538, and can be reached by phone at (510) 477-1000. They also maintain a presence on LinkedIn for professional networking and updates.
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13 Reviews
My experience with the Serra Center has been nothing short of amazing. The level of care and attention the staff provides is outstanding. They create a warm and welcoming environment where individuals with disabilities can thrive. The programs and services offered are top-notch and cater to the unique needs of each individual. Highly recommended!
I have had the pleasure of being involved with the Serra Center and have been extremely impressed by the level of care and support they provide. The staff is dedicated, knowledgeable, and always striving to make a positive impact on the lives of the individuals they serve. The programs and services offered are comprehensive, tailored, and truly make a difference. Highly recommended!
The Serra Center is an outstanding organization that truly makes a difference in the lives of individuals with disabilities. The level of care and support provided is exceptional. I have witnessed first-hand the positive impact they have on the individuals they serve. The staff is highly trained and dedicated, ensuring that every person receives personalized attention and opportunities for growth. The Serra Center is truly a beacon of hope and inclusion.
I'm really grateful for the amazing work the Serra Center does. The impact they have on the lives of individuals with disabilities is truly remarkable. The staff is friendly, patient, and caring. They provide a wide range of services and create a warm and welcoming environment. It brings me joy to see the progress and growth of the individuals they support. Thank you, Serra Center!
The Serra Center is an incredible organization that is making a real difference in the lives of individuals with disabilities. The care and support they provide are truly exceptional. The dedication and passion of the staff is evident in everything they do. I'm grateful for the positive impact they have on the community and highly recommend their services.
I have been extremely impressed by the Serra Center and the services they provide. Their commitment to empowering individuals with disabilities is truly inspiring. The staff is knowledgeable, compassionate, and dedicated to helping each person reach their full potential. The programs offered are comprehensive and tailored to meet the specific needs of each individual. Highly recommend!
I had a fantastic experience with this organization. The level of professionalism and dedication shown by the staff was remarkable. They truly go above and beyond to create a supportive and inclusive environment for individuals with disabilities. The services they offer are top-notch, and I would highly recommend them to anyone in need.
👏 The Serra Center is doing an incredible job in supporting individuals with disabilities. The staff is amazing and shows genuine care for the well-being of each person. They offer a variety of programs and services that foster personal growth and inclusivity. I cannot recommend the Serra Center enough. Keep up the fantastic work! 🌟
I am extremely impressed with the services provided by this organization. The level of care and support given to individuals with disabilities is truly exceptional. The staff is friendly, knowledgeable, and always willing to go the extra mile. It is evident that they are passionate about their work and genuinely care about the well-being of the individuals they serve. I highly recommend the Serra Center.
😊 The Serra Center is an incredible organization that provides life-changing support for individuals with disabilities. The staff's dedication and passion are truly admirable. They create a nurturing and inclusive environment where everyone feels valued and empowered. I'm grateful for the valuable services they offer. Keep up the fantastic work! 👍
👍 The Serra Center is doing an amazing job in providing essential support and services for individuals with disabilities. The commitment and passion of the staff are truly remarkable. I appreciate the inclusive environment they create and the opportunities they provide for personal growth. Keep up the excellent work! 👏
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About Serra center
- Website
- serracenter.org
- Phone
- 5104771000
- Address
- 2610 central avenue
- Categories
- Hospital & health care
