Questions about SCS Group
What is SCS Group?
SCS Group is an Australian and New Zealand commercial cleaning and integrated facility services provider supporting clients across a wide range of sectors. The company offers specialised cleaning services including healthcare, hospitality, education, and more, tailored to the specific requirements of each sector. It also provides multi-site commercial cleaning across locations in the Australian Capital Territory, New South Wales, the Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, and New Zealand.
Where are SCS Group's offices located and how can I reach them?
The business operates from a head office in Ringwood, VIC, and has regional offices in Sydney, Canberra, Brisbane, Darwin, Perth, Adelaide, Hobart, and Auckland, New Zealand. Each location is staffed with local teams that can be reached via the central phone number 1300 66 46 47. The company also maintains a client portal for direct access to services and information.
How long has SCS Group been in business and what is its history?
SCS Group has been operating since 2009, founded by Managing Director Nicholas Pastras in Victoria with a small group of clients. The company has grown to support over 1,950 customer sites across Australia and New Zealand, employing more than 3,300 service personnel. This history reflects steady growth and continued investment in people, systems, and capability.
What certifications and accreditations does SCS Group hold?
The company is triple ISO certified, holding ISO 45001:2018 for Occupational Health & Safety, ISO 9001:2015 for Quality Management, and ISOL 14001:2015 for Environmental Management System. These accreditations demonstrate compliance with high standards for quality, safety, and environmental management in their operations.
How can I book or get a quote for SCS Group's services?
Clients can get started by contacting the business via phone at 1300 66 46 47 or by submitting an enquiry form on their website. The form allows users to select their state, industry, type of service, and message to arrange a commercial cleaning solution tailored to their needs and budget.
What specific cleaning services and specialist solutions does SCS Group offer?
SCS Group provides a range of specialist services including window cleaning, carpet and upholstery services, hard floor rejuvenation, tile and grout cleaning, pressure washing, steam cleaning, graffiti removal, and mould remediation. They also offer emergency response services such as fire restoration, biohazard restoration, and crime scene cleaning.
What makes SCS Group different from other cleaning providers?
The company highlights its purpose-driven culture, combining industry knowledge, innovative technologies, and a people-focused approach to deliver reliable, high-quality outcomes. They aim to respond to all enquiries within 2 hours and strive to create safe, compliant, and well-maintained workplaces for their clients.
Which industries and sectors does SCS Group serve?
SCS Group serves a diverse range of industries including accommodation and hotels, offices, aged care facilities, childcare and schools, stadiums and event venues, health and fitness centres, government and council organisations, hospitality and restaurants, industrial sites, medical facilities, retail, and transport and logistics.
What are the practical steps for getting started with SCS Group?
The company's website states that they aim to respond to all enquiries within 2 hours and provides a client portal for streamlined communication. They also offer a quality policy, OH&S policy, and environmental policy to ensure consistent standards across their operations.
How is SCS Group structured and who owns the business?
SCS Group is 100% Australian owned and operated, with executive oversight and state-based operational leadership. Their operating structure brings together experienced people, structured governance, and practical technology to deliver consistent outcomes at scale for large, complex, and multi-site organisations.
How does SCS Group compare to other cleaning companies based on its own claims?
The company's website mentions that they have been in the cleaning and soft-services industry for over 25 years, with a focus on reliable delivery, clear communication, and responsive leadership. They have worked with well-known brands like Melbourne Legacy Australia, IOOF, and Zone Bowling to tailor bespoke cleaning solutions.
What is the official website of SCS Group?
The official website of SCS Group is scsgroup.com.au.
Does SCS Group have reviews on Trustburn?
SCS Group has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
Is SCS Group on social media?
SCS Group has official profiles on Linkedin, Facebook, Instagram.
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About SCS Group
SCS Group is an Australian and New Zealand commercial cleaning and integrated facility services provider serving clients across a range of sectors. The company offers cleaning services for accommodation and hotels, offices, aged care facilities, childcare and schools, stadiums and event venues, health and fitness centres, government and council or nonprofit organisations, hospitality and restaurants, industrial sites, medical facilities, retail, and transport and logistics. It also provides multi-site commercial cleaning across locations in the Australian Capital Territory, New South Wales, the Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, and New Zealand. SCS Group describes itself as a purpose-driven organisation that combines industry knowledge, innovative technologies, and a people-focused culture to deliver its services.
- Website
- scsgroup.com.au
- Phone
- 1300664647
- [email protected]
- Address
- Central 2, Level 3, Suite 44, 1 Ricketts Road, Mount Waverley, VIC, 3149, AU
- Categories
- Facilities services
