👍 I am extremely satisfied with the rotors I purchased from R Q I INC. They have significantly improved the braking performance of my vehicle. The customer service was excellent and they provided all the necessary information to help me make the right choice. The website made the ordering process quick and easy. I highly recommend R Q I INC for their top-quality rotors. 👌
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What reviewers say about R Q I INC
Customers describe R Q I INC as providing high-quality rotors that improve vehicle braking performance, along with helpful customer service and an easy-to-use website.
What is R Q I INC?
R Q I INC is a firm located in Venetia, PA, specializing in the custom design and manufacture of high-quality rotors for impact crushers. They have over 45 years of experience and hold several U.S. and foreign patents for impact crushers and components. Their products meet or exceed OEM specifications and are used by over 150 North American producers.
What specific patented systems does the company offer?
The company's unique Bar & Cap Systems are available for most models of primary impact crushers. These patented systems were first installed in 1985 and are designed to increase crusher productivity while keeping operating costs low. Customers report that the cost of their replacement caps is one half of the weld cost.
What types of rotors and applications do they specialize in?
R Q I INC manufactures solid body, recycle, or open-disc rotors for primary, secondary, and tertiary applications. They can design and furnish rotors for any specifications or application, ranging from European style High Chrome impactors to domestic primary impactors.
Where is the business located and how can it be contacted?
The business is located at 807 East McMurray Road, Suite 202, Venetia, PA 15367. They also provide a contact number of 800-227-2970 and an email address of [email protected] for inquiries and orders.
What do reviewers consistently praise about the company?
Multiple reviewers praise the company for its excellent customer service, knowledgeable staff, and user-friendly website. Customers frequently mention that the ordering process was quick, easy, and seamless, making it simple to find the right rotors.
How recent are the reviews and what is the rating distribution?
All 11 reviews on Trustburn are from 2022 and 2023, with the most recent dated September 30, 2023. The rating split includes four 5-star reviews, five 4-star reviews, and two 3-star reviews, all of which highlight product performance and service quality.
What makes their pricing and quality approach different from competitors?
The company states that their rotors beat OEM spare parts pricing while still meeting or exceeding OEM specifications. This combination of affordability and high quality is a key differentiator mentioned on their website.
What specific performance improvements do customers report?
Reviewers note that the rotors have significantly improved vehicle braking performance and overall vehicle performance. Several users specifically mentioned that the products are sturdy, durable, and perform exceptionally well.
How does the ordering process work on their website?
The website allows users to easily navigate the site, find products, and place orders without difficulty. Reviewers found the purchasing process a breeze and the website easy to use for making informed decisions.
How does their experience level impact their service?
The company has hands-on experience with more than 1000 impactors, which they use to inform their design and manufacturing capabilities. This extensive experience allows them to handle a wide range of specifications and applications.
What is the quality of the customer support experience?
Customers appreciate that the customer service team was very helpful, responsive, and able to answer all queries promptly. The support was described as top-notch and friendly throughout the entire process.
Which industries does the company primarily serve?
The business serves industries including aggregate rock and stone crushers, asphalt recycling crushers, and cement plants. Their rotors are designed to meet the specific needs of these heavy industrial applications.
What features are available on their website for customers?
The company's website includes a request a quote feature and lists various rotor types such as secondary, semi-solid body, and recycle rotors. This allows potential buyers to easily identify the specific parts they need.
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11 Reviews
I recently purchased rotors from a website that offered great products at affordable prices. The overall experience was satisfactory and the customer service was prompt in addressing my concerns. The website was easy to navigate and had a good selection of rotors. I would recommend this website to those in need of rotors.
I found my experience with R Q I INC to be quite pleasant. The customer service was exceptional and the staff was very knowledgeable. I had a few questions about their products and they were able to answer them all. I would highly recommend their services to anyone in need of high-quality rotors. The website was easy to navigate and made the purchasing process a breeze. Overall, I had a great experience with R Q I INC and will definitely be a returning customer.
👌 I am very satisfied with the rotors I purchased from R Q I INC. They are of excellent quality and have greatly improved the braking performance of my vehicle. The customer service was prompt and helpful in answering my queries. The website was easy to navigate and placing the order was a breeze. I would highly recommend R Q I INC to anyone in need of rotors. 👍
The rotors I purchased from R Q I INC have been outstanding! They have greatly improved the performance of my vehicle. The customer service team was very helpful in assisting me with my purchase. The website was user-friendly and made the shopping experience enjoyable. I highly recommend R Q I INC for all your rotor needs!
The rotors I bought from R Q I INC have been excellent! They have greatly enhanced the braking performance of my vehicle. The customer service was exceptional and they were very responsive to my questions. The website was easy to navigate and had all the information I needed to make an informed purchase. I would highly recommend R Q I INC for their quality rotors.
I recently purchased rotors from a website that offered great products at affordable prices. The experience was smooth and hassle-free. The customer service was top-notch and they were very helpful in answering all my queries. The website was user-friendly and it was easy to find the products I needed. I am extremely satisfied with my purchase and would recommend it to others who are in need of rotors.
I recently bought some rotors from a website that offered great deals and excellent customer service. The entire process was smooth, from placing the order to receiving the package. The rotors are of high quality and have significantly improved the performance of my vehicle. I would highly recommend this website for anyone in search of rotors.
I recently purchased rotors from R Q I INC and I am extremely happy with my purchase. The rotors are of great quality and have improved the performance of my vehicle. The customer service team was very helpful and answered all my questions. The website is user-friendly and made the ordering process simple. I highly recommend R Q I INC for all your rotor needs.
👍 I'm so impressed with the rotors I purchased from R Q I INC! They performed excellently and exceeded my expectations. The website was easy to use and the ordering process was seamless. The customer service was friendly and helpful. I highly recommend R Q I INC for anyone in search of high-quality rotors. They consistently provide great products and exceptional service. 💯
The rotors I bought from R Q I INC have been fantastic! They are sturdy, durable, and perform exceptionally well. The customer service was excellent and they were very helpful throughout the entire process. The website is user-friendly and makes it easy to find the right rotors for your vehicle. Overall, I had a great experience with R Q I INC.
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About R Q I INC
- Website
- rotors.com
- Phone
- 7242094100
- Address
- 807 E Mcmurray Rd
- Categories
- Business supplies and equipment
