The service provided by RFT was exceptional. The website was easy to navigate and the overall experience was top-notch.
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What reviewers say about RFT
Across the cross-section of reviews, customers frequently describe RFT's website as easy to use and customer service as helpful and prompt, though a few mention mixed or only satisfactory experiences with support.
What does RFT do?
RF Technologies (RFT) provides safety and security solutions for healthcare, hospitality, and education markets, using RFID and real-time locating system (RTLS) technologies, including call and wander management, patient security, mobile panic alarms, equipment location, and fall management products.
What are the most common complaints about RFT?
Based on the critical reviews on file, complaints center on poor product quality and maintenance outcomes, slow or unresponsive service departments on life-safety issues, defective emergency pendants straight out of the box, and warranty responses that customers found unhelpful.
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12 Reviews
RFT is simply amazing! 😊 Their website is top-notch and their customer service team is always there to assist. Highly recommended!
RFT is simply the best! Their website is awesome 😄 and their customer service is top-notch. I couldn't be happier with their services!
RFT provided satisfactory service. Their website could use some improvement, but their customer service made up for it. I would consider using them again.
I had a mixed experience with RFT. While their website is great, I encountered some issues with their customer service. Overall, it was satisfactory.
I had a great experience with RFT. Their website is user-friendly and their customer service was excellent. I would highly recommend them.
I had a decent experience with RFT. While their website is good, their customer service could be better. Overall, it was a satisfactory experience.
I received prompt and efficient service from RFT. Their website is user-friendly and the support team was helpful throughout the process.
RFT exceeded my expectations! Their website is excellent and their customer service team is very helpful. I am extremely satisfied with their services.
C1060 headset maintenance plan. Spent far too much time, money and frustration, and came away with products that functioned worse than when I started.
Our experience with RF Technologies has been very positive, from start to finish. We chose their Safe Place solution because it provides the range of features we needed in a security and security system. Installation went smoothly, and staff education and system support have been outstanding. We couldn t be happier.
The installation was ineffective and service dept took months to respond to a life safety issue in an assisted living community. Additionally, over $1500 worth of emergency pendants never worked out of brand new boxes. Reps response was the warranty had expired. Called manufacturers myself to find out there is a known issue and how to replace equipment. Just bypass this company and work with manufacturers if possible.
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About RFT
RF Technologies is a leading provider of safety and security solutions for the healthcare, hospitality, and education markets, leveraging radio frequency identification (RFID) and real-time locating system (RTLS) technologies. The RF Technologies brand family includes CODE ALERT® call and wander management systems, SAFE PLACE® patient security systems,
HELP ALERT® mobile panic alarms, EXACTRACK® equipment location systems, and SENSATEC® fall management products.
- Website
- rft.com
- Phone
- 12627901771
- [email protected]
- Address
- 3125 north 126th street
- Categories
- Medical devices
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