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Questions about Rex London

Based on 2,223 reviews, listing data and website checks · updated yesterday

What is Rex London?

Rex London is a gift and homeware brand founded in 1981 by Rob and Eri, known for designing and manufacturing products like the original jumbo storage bag and traditional toys. The company operates from London and Belgium, offering a wide range of items including storage bags, tins, and stationery for various occasions. Their mission is to bring joy through gifting, ensuring no one is impossible to buy for.

How do I place an order and what are the delivery options?

Customers can order directly from the Rex London website, which offers free standard UK delivery on orders over £35. The site features categories like Gift, Children, and Home, with new products added nearly every week. Expedited delivery is available for £7.95 with a 1-2 working day timeframe, though it requires a signature upon arrival.

Where is Rex London based and who do they deliver to?

The business is located at Unit 3 - 4 Allied Way, London W3 0RL, UK, and also operates Rex London BV in Aalst, Belgium. They serve the UK mainland, including Northern Ireland, remote areas, and Scottish Islands, though Channel Islands, Isle of Man, and BFPO addresses are excluded from standard delivery.

What do customers most appreciate about Rex London products?

Reviewers frequently praise the durability and design of items like the Jumbo Storage Bags, which hold everything from wool to Christmas tree branches. Many customers appreciate the high-quality finishes on notebooks and the functional closures on storage tins, noting they are built to last.

What is the current rating and how recent are the reviews?

The Trustburn rating stands at 4.8 out of 5 from 2223 reviews, with the most recent feedback dated October 2024. The majority of ratings are five stars, reflecting strong satisfaction with product quality and gifting experiences.

How long has Rex London been in business and what is its history?

Rex London has been operating since 1981, starting from a market stall in Portobello Road. The founders, Rob and Eri, began by selling items they found on travels around Asia, eventually designing their own products like the jumbo storage bag.

What services or programs are available for bulk or trade buyers?

The company offers a club for subscribers to receive gift guides, new product drops, and exclusive offers. They also provide wholesale enquiries and a trade website for bulk buyers, alongside standard retail options.

What specific product categories are available on the site?

Products include storage bags, tins, baskets, glassware, and novelty items like magnetic bookmarks and roller stamps. The range also features children's backpacks, aprons, and home decor such as bath mats and candle holders.

What are the current pricing structures for delivery?

Standard UK delivery costs £3.95 but is free for orders over £35, excluding Summer and Winter sale periods. Sale Saver delivery is £2.95 but is currently unavailable, while expedited delivery is £7.95 for 1-2 days.

What are the official company registration details?

The business operates under Rex International Ltd in the UK and Rex London BV in Belgium, with VAT numbers GB340661575 and BE0765413142 respectively. Registration numbers are 0157 8798 and 0765413142.

What should a new customer know about ordering timelines?

A first-time customer should know that expedited orders must be placed before midday Monday to Friday, as weekend orders are dispatched on Monday or Tuesday. Signature is required for expedited deliveries, and the service may not be guaranteed for remote areas.

How does Rex London appear in community discussions and online platforms?

Some users on Reddit mention Rex London as a go-to for party bag items, with clearance sections offering items for £1-2. The brand is also featured in giveaways, such as the Fairies of the Garden gift set.

What core philosophy drives the brand's approach to gifting?

The website states that 91% of people say receiving a gift is more fun when not expecting it, highlighting the brand's focus on surprise and joy. They aim to cover all life events, from big occasions to random acts of kindness.

How is the product design and development handled internally?

The site mentions that they have in-house illustrators and buyers who design and create products. This internal team structure allows them to maintain a distinctive, colorful style that has evolved since 1981.

How can I contact Rex London?

You can reach Rex London by e-mail at [email protected].

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

kathrynmburkhill
Reviews 1

This is my fourth purchase from Rex London, and the quality never disappoints. We use these durable storage bags to organize our granddaughters' toys, and the London-based brand consistently delivers lovely designs that look great in our home. Highly recommended for anyone looking for stylish and practical homeware.

lauren-fairhurst
Reviews 1

Bought a Rex London tin and was really impressed with the design. The first one arrived a bit crushed, but the customer service was great—they sent a replacement that was in perfect condition. Highly recommend for anyone looking for cute gifts or homeware.

Dee_16
Reviews 1

I’m really enjoying these little boxes from Rex London. They are gorgeous and the snap closure is fantastic, making them ideal for travel. I use them to store my earrings, but they’d also be a lovely gift for anyone. Great quality and excellent value for money.

julie-rankin
Reviews 1

The Rex London notebook is a genuine delight for anyone who enjoys stationery. The build quality is excellent, and the cover has a really nice finish. It’s wonderfully practical for everyday use, and the dimensions fit perfectly in my handbag without being bulky. A solid five-star choice for a reliable daily companion.

julie-rankin
Reviews 1

I’m thoroughly impressed by the quality of Rex London's Jumbo Storage Bags, especially when compared to the flimsy alternatives often found in bargain stores. I’ve built up quite a collection of these in different patterns, and they are incredibly versatile. They easily hold everything from wool and kids' toys to spare linens and even large Christmas tree branches. I highly recommend them without any doubt.

julie-rankin
Reviews 1

I primarily use Rex London bags for gifting, though they work well for shopping too. Friends and family really appreciate the high-quality designs, and they are built to last. Buying them on sale makes them a much better value than standard paper bags.

charlottewalton1
Reviews 1

I’m thoroughly impressed with the quality of this mat from Rex London. It feels incredibly robust and well-crafted. The unique design and vibrant color really stand out, making it a delightful addition to my home. I’d highly recommend it to anyone looking for stylish, durable homeware.

mm68
Reviews 1

I’ve been using this bottle from Rex London for a while now and it’s the ideal size for their lunch bags. Since it was on sale, I decided to buy a second one as a backup. It keeps my drinks cold effectively and, even when I pack it horizontally in my bag, it’s completely leak-proof.

doran.sally
Reviews 1

I’m absolutely thrilled with this purchase from Rex London. As a cat lover, I find their homeware range particularly charming, and this item truly stands out. It feels sturdy and well-made, with a really appealing design that captures the essence of their gift products perfectly. Highly recommended for anyone who loves felines!

margaretrusmar
Reviews 1

The little sunglasses paired with a lip balm made my daughter feel like a total movie star. Rex London really knows how to create magical moments with their products. Truly a 5-star experience for little ones who love to play dress-up.

margaretrusmar
Reviews 1

I always curate a custom gift box for Christmas featuring four kids, making sure there is something for everyone, including Mum and Dad. Rex London's mini jigsaws fit that role perfectly. A solid five-star choice for festive gifting.

lozzagregory
Reviews 1

I’m delighted with this Christmas decoration from Rex London. I actually saw it on their London site back in January and wisely saved it for this year’s festivities. Snagging it during the sale made it an excellent value, too. The item feels substantial and well-made, with vibrant colors that really stand out. A high-quality find from the homeware team.

sarahlucky13
Reviews 1

Purchased a Rex London mini notebook in London, and while it is technically my own fault for not double-checking the dimensions from the photo, I can’t complain. It is incredibly compact—about the size of a small matchbox. My daughter loved the tiny format so much that she immediately claimed it. If you are looking for a cute, pocket-sized notebook, this one from the Rex London homeware range is a fantastic choice.

goldielma
Reviews 1

Rex London nailed it with this storage box! It’s not only gorgeous but incredibly sturdy, making it perfect for keeping your things safe. I actually repurposed it to store my travel gear from the attic, and it holds up beautifully. Highly recommend for anyone needing reliable and pretty organization.

blubee
Reviews 1

I was really drawn to the aesthetic of this Rex London case, and the build quality seems decent for the price. The main issue is the size, though. It is quite small. My glasses do not fit inside, and I am not talking about oversized frames. If you wear half-rims or have very small specs, or if you are buying for a kid, it’s a lovely little gift. For me, it’s just too small to be practical.

briandcass
Reviews 1

I was a bit hesitant at first, but I’m really glad I ordered from Rex London. The quirky design is so charming that I’m actually holding onto the packaging! It’s made for gift-giving, which is no surprise given how many compliments the item has received.

jantstork
Reviews 1

I picked up a music box from Rex London for my three-year-old granddaughter, and it was a hit. The craftsmanship is excellent, especially the vibrant colors and the charming dancing fairy. It’s a lovely little gift that offers great value for money.

hollyoakland
Reviews 1

Bought two from Rex London, and while the first one seemed okay at first, the second one fell apart on its very first use. The bulb started flickering, then the light faded significantly before it finally died completely. Given the hassle, I didn’t even bother sending it back for a replacement.

jaynelee8
Reviews 1

The Rex London gift box is a perfect size for keeping essentials neatly organized in a baby bag. I bought this for my grandson, and it fits everything he needs without taking up too much space. Highly recommended for parents on the go!

angela_34
Reviews 1

Rex London always delivers such a charming touch for holiday gifting, and this was the perfect stocking filler for my grandson. Since he is absolutely obsessed with dinosaurs and games, I am confident he will get plenty of joy out of it. Highly recommended for any little dinosaur enthusiast!

James Sweeney
Reviews 1

Rex London provides an extensive selection of high-quality products at reasonable prices. I have been a loyal customer for years and I am always impressed with their offerings. The website is easy to navigate and the ordering process is hassle-free.

Sarahjane1609
Reviews 1

I bought this gadget from Rex London and found the audio to be quite thin. The Bluetooth connection is also unreliable; it drops out if I step more than a meter away from my device. Considering the asking price, the performance is probably fair for such a whimsical item.

mehrabahn
Reviews 1

I picked up this Rex London ball for an autistic friend, and it’s been a great choice. People with autism often find certain sensory details really grounding, and this item hits all the right marks for them. My friend loves the specific texture, color, and print, and he’s noted that the size is perfect too. He’s also impressed by how well it bounces. Overall, I’m really pleased with this purchase from the London-based homeware brand.

selinas368
Reviews 1

I gave five stars to Rex London because my kids absolutely adore the unique designs. They constantly debate over the choice between their cheetah and lion snack containers. Although the top is a bit narrow, it hasn’t been an issue for our family in London.

Martin Schreiber
Reviews 1

😍 Rex London is one of my favorite online stores. Their products are always high-quality and unique. I enjoy browsing their website and discovering new treasures. The prices are reasonable, and I appreciate the fast shipping. Keep up the good work! 😍

pruzac
Reviews 1

I was a bit hesitant before buying these, mainly because you have to live with a bowl for quite a while. But it turned out to be a fantastic purchase, especially at that sale price. The bowls from Rex London are vividly colorful—I grabbed all three—and they are beautifully crafted and the perfect size for soup. If you are on the fence, just go for it.

joolali123
Reviews 1

I picked up the Rex London wooden spoon set as well as the metal one for mashing and other tasks. They are so versatile—I can even imagine using them for fresh herbs or artificial plants to brighten up the space. It’s great to see a London-based brand like Rex London add such vibrant color to my kitchen with their homeware designs.

rh.thomas
Reviews 1

My Rex London pencil sharpener from London failed at the very first attempt. The blade assembly detached from the body while I was just sharpening a standard pencil. For a giftware brand that designs homeware items, the build quality was far below expectations. I found the experience quite disappointing.

anneka.bell
Reviews 1

Rex London really nailed the design on this cutlery set. It’s perfect for kids, and the little one was thrilled to have their very own set. The included carrying case is a brilliant touch, making it easy to take out and about. Highly recommended!

Graham Bridge
Reviews 1

I recently made a purchase from Rex London and I am very satisfied with my experience. The products are of great quality, and the prices are reasonable. The website is easy to navigate, and the shipping was prompt. I will definitely shop with them again.

j.lee123120
Reviews 1

This piece perfectly captures the Rex London brand with its sturdy build and practical space. It’s a fantastic buy that offers great value for money, and I’d happily recommend it to anyone looking for quality home accessories.

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About Rex London

Rex London designs and manufactures gifts and homeware products.