Reno Cyber IT Solutions

Reno Cyber IT Solutions, operating as Reno Computer Services (itRCS), is a local IT and cybersecurity firm based in Reno, Nevada, founded by Scott Morris. They specialize in managed IT services, proactive endpoint management, and compliance solutions for businesses in Reno, Sparks, and Carson City. The company positions itself as a partner that moves clients from reactive break-fix cycles to long-term stability through a three-step framework of audit, stabilization, and ongoing security.

The business is built around a three-step framework designed to move clients from reactive IT to long-term stability. This process begins with an initial audit and alignment, followed by stabilization and hardening to remove the break-fix cycle, and concludes with ongoing security and compliance oversight aligned with NIST and HIPAA requirements.

The company explicitly states it serves businesses in Reno, Sparks, and Carson City, with additional coverage for Incline Village and North Lake Tahoe. Their office is located at 500 Ryland St #200 in Reno, Nevada, and they operate Monday through Friday from 7:30 am to 4:00 pm.

Clients can reach the sales team for assessments and proposals at (775) 737-2667, while current clients use the support line at (775) 737-4400 for technical issues and service requests. The website also notes that emergency IT support is available at the same support number.

A primary theme among positive feedback is their ability to reduce downtime and prevent recurring technology problems. Reviewers and the company emphasize that their proactive monitoring and layered cybersecurity approach help avoid the frustration of small issues lingering and productivity slipping throughout the day.

Common complaints or risks addressed include slow IT response times, recurring downtime, and unpredictable costs from emergency fixes. The business notes that unresolved IT problems often lead to larger issues like security gaps, compliance failures, and insurance complications if left unaddressed.

The company offers a wide range of services including managed IT support plans, business IT operations management, and regulatory compliance support for HIPAA and PCI DSS. They also provide backup and disaster recovery planning alongside identity and email security services to reduce phishing risk.

They are described as a local team with fast response capabilities and 24/7 monitoring and support. The company emphasizes that their approach balances responsiveness with prevention, ensuring that technology supports business growth rather than creating stress.

The business highlights that their systems are designed to be reliable, compliant, and secure, specifically addressing insurance requirements and cyber insurance readiness. They note that many businesses do not realize these risks exist until they face a breach or an unexpected audit.

The company states that their goal is to help local companies operate with more confidence by improving reliability and reducing risk. They believe accountability matters, ensuring businesses know who is supporting their environment and how technology choices affect risk and continuity.

First-time customers should expect a focus on practical support and clear communication rather than generic recommendations. The company encourages scheduling a free IT assessment to identify vulnerabilities and align systems with real-world security and compliance requirements.

The company claims to have a 24/7 monitoring and support capability, although their standard office hours are Monday through Friday from 7:30 am to 4:00 pm. They also mention that emergency IT support is available to handle critical situations outside standard hours.

The business mentions that their managed IT support plans are flexible and tailored specifically for small businesses needing reliable service coverage. They also offer a free IT assessment to help determine if a business has outgrown reactive IT support.

The official website of Reno Cyber IT Solutions is renocyberitsolutions.com.