Good concept, but pricing details are not clearly visible on the main page.
Questions about Paradise Roots Hawaii
What is Paradise Roots Hawaii?
Paradise Roots Hawaii is a family-owned tropical farm located on Hawaiʻi Island that is converting a red-cinder lava lot into a layered food forest. The farm grows fruit such as bananas, pineapple, guava, papaya, citrus, avocado, soursop, and dragon fruit, alongside roots and botanicals including Okinawan sweet potato, taro, ginger, turmeric, māmaki, basil, rosemary, aloe, and lemongrass. It also produces Hawaiian coffee and māmaki tea, with plans to offer seasonal fruit, fresh herb bundles, nursery starts, farm gift boxes, and merchandise through a future market.
How is the farm currently developing and what is its size?
The farm is still being established, and crop updates and harvest notices are shared as development continues. The goal is simple: healthy soil, resilient production and honest food grown close to home. The fenced farm is expanding month by month around a compact 600-square-foot home footprint across approximately 12,000 square feet of agricultural land.
How does the local pickup process work for customers?
Fresh produce and live plants are available through confirmed Hawaiʻi Island pickup when listed. The private pickup location and time window are provided with the accepted order. Paradise Roots is a private working farm and residence with no unannounced visits or walk-in sales.
How are products priced and what are the order formats?
Each product page identifies its selling unit, and produce may be priced per pound, per piece, per bundle or per package. At in-person markets, produce sold by weight is weighed at checkout and charged at the posted per-pound price. Online listings state the order format, such as a fixed-weight pack, estimated-weight item or payment-at-pickup reservation.
How does the farm handle product availability and stock status?
The stock status on each product page reflects what can be ordered. Seasonal products may remain visible between harvests for reference, but an item marked out of stock cannot be purchased. Availability follows the farm—not a fixed warehouse catalog.
What are the refund and return policies for fresh produce?
Perishable products are generally final sale once accepted at pickup. Please inspect them promptly and contact us the same day as pickup if an item is missing, incorrect, spoiled, or materially below the quality described. Depending on the situation and available harvest, we may offer a replacement, store credit, partial refund, or full refund for the affected item.
What are the specific return terms for nursery stock and live plants?
Live plants, keiki, starts, and cuttings should be inspected at pickup. Report a wrong variety, undisclosed material damage, or a clearly unhealthy plant the same day. Because plant health changes with transport, watering, weather, planting, and customer care, they cannot guarantee survival after acceptance or refund ordinary transplant shock, care errors, pest exposure after pickup, or weather damage.
What are the return rules for shelf-stable and packaged goods?
Unopened, unused, nonperishable goods may be requested for return within 14 days of pickup, unless the listing marks the item final sale. Food and botanical products cannot be returned after opening. Items must be in original condition and packaging.
Under what conditions can an order be cancelled or substituted?
Cancellation requests received before harvesting, packing, preparation, or fulfillment begins will generally be approved. Cancellation is not guaranteed after a perishable order has been harvested or prepared. If weather, crop condition, or inventory prevents fulfillment, they will offer an approved substitution or cancel the affected item and refund any captured payment.
What specific crops and prepared products does the farm grow or sell?
The farm includes multiple banana varieties, pineapple and white pineapple, guavas, avocado, papaya, dragon fruit, citrus, soursop, Surinam cherry, mulberry, coffee, māmaki, lemongrass, basil, rosemary, Okinawan sweet potato, taro, ginger, turmeric and other tropical plants. They also offer small-batch pantry goods and tea when batches become available.
How does the farm handle fruit box substitutions and special requests?
The listing identifies the expected mix and explains the substitution policy for seasonal fruit boxes. Customers are advised to use the order notes to identify allergies or items they cannot accept, and the farm will confirm whether the request can be honored.
What are the organic certification standards for the farm's products?
The farm uses 'organic' only where a specific ingredient or finished product is properly supported. An ingredient certification does not mean the entire farm or finished product is USDA certified organic. They do not make a blanket organic claim.
What is the current Trustburn rating and review count?
The Trustburn rating is 4.2 out of 5 from 5 reviews. The farm is dedicated to cultivating tropical fruits, herbs, and agricultural products while sharing the beauty and abundance of Hawaiʻi with the world.
Where is the farm located and what are its core values?
The farm is located in Puna on Hawaiʻi Island. The north star is to grow useful crops, care for the land, and build a resilient local farm one season at a time.
What is the official website of Paradise Roots Hawaii?
The official website of Paradise Roots Hawaii is paradiserootshawaii.com.
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It is cool to see a family-led venture building a food forest in Puna. The idea of growing māmaki and turmeric right on the island is awesome. I like that they keep it as a private residence too, so it feels authentic. Just make sure to sign up for alerts!
The website clearly states that harvests are seasonal and quantities are limited, which manages expectations well. Knowing that Paradise Roots LLC operates a private working farm explains why visits are by appointment. The focus on local pickup and wholesale partners seems straightforward for those in the Puna area.
Paradise Roots Hawaii presents a genuinely compelling vision for local agriculture. The description of a layered tropical orchard featuring bananas, pineapple, citrus, and roots like Okinawan sweet potato and ginger feels both authentic and carefully curated. It is refreshing to see a focus on healthy soil and resilient production rather than just volume. The fact that this is a private working farm and residence adds a layer of intimacy to the offering, suggesting that care is taken with every crop. However, the experience of discovering what is currently available relies heavily on checking the website regularly or signing up for alerts, as availability changes with each harvest. For someone who values small-batch goods and local-first fulfillment, this model makes sense, yet the lack of immediate visibility into stock levels can be a minor friction point. The farm journal and gallery help bridge this gap, offering a peek into the process. Ultimately, the emphasis on stewardship and community growth is evident. It feels like a project built from the ground up, literally and figuratively, with a long-term view on sustainability. While the operational details might require some patience to navigate, the core mission of growing useful crops and caring for the land shines through clearly.
Love the concept of a living food forest on Hawaii Island. The diverse tropical orchard sounds amazing, though I wish pricing was clearer upfront for small-batch goods.
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About Paradise Roots Hawaii
Paradise Roots Hawaii is a family-owned tropical farm located on Hawaiʻi Island that is converting a red-cinder lava lot into a layered food forest. The farm grows fruit such as bananas, pineapple, guava, papaya, citrus, avocado, soursop, and dragon fruit, alongside roots and botanicals including Okinawan sweet potato, taro, ginger, turmeric, māmaki, basil, rosemary, aloe, and lemongrass. It also produces Hawaiian coffee and māmaki tea, with plans to offer seasonal fruit, fresh herb bundles, nursery starts, farm gift boxes, and merchandise through a future market. The farm is still being established, and crop updates and harvest notices are shared as development continues.
- Website
- paradiserootshawaii.com
- [email protected]
- Categories
- Farming

