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Based on 12 reviews, listing data and website checks Β· updated yesterday

What is Paisley monkey?

Paisley Monkey is an online retailer specializing in unique toys, books, music, clothing, and gifts for infants, children, and parents. The business has been operating since 2005 and currently serves customers nationwide through its website paisleymonkey.com. It offers free shipping on orders over $50 and provides local delivery options for select areas near Lakewood, Ohio.

How long has Paisley Monkey been in business?

The company was founded in 2005 and launched its website in October of that year. It operated as a brick-and-mortar storefront in Lakewood, Ohio, from 2010 to 2026, occupying a space at 14417 Detroit Ave before closing its physical location. The business continues to operate exclusively online while searching for a new storefront to welcome families again.

What payment methods and security measures are used?

Paisley Monkey accepts all major credit and debit cards including Visa, Mastercard, American Express, and Discover. All payments are processed securely through Square, which handles the credit card information in a PCI-compliant environment without storing it on Paisley Monkey's servers.

How does shipping and delivery work?

Orders are typically shipped within 1–2 business days using USPS Ground Advantage or comparable carriers like UPS. Most deliveries arrive within 2–5 business days depending on the location, and customers receive a confirmation email with tracking information once the order is dispatched.

Is local delivery available and how does it work?

Customers can choose local delivery during checkout to avoid standard shipping fees. This service is available in select areas within an approximate 20-minute driving radius from Lakewood, Ohio, and requires the customer to arrange a convenient delivery time with the business.

What are the terms for returns and exchanges?

The return policy allows returns and exchanges within 10 days of receiving the shipment for unused items in original packaging with tags. Customers are responsible for return shipping costs, and clearance items (35% or more off) are considered final sale.

What specific products and brand collaborations are available?

Paisley Monkey offers a variety of products including dresses, games, puzzles, jewelry, and pajamas. The site also features a curated selection from local artists Gary and Laura Dumm, whose comic-inspired style has influenced the brand's look since 2009.

What is the current rating and what do recent reviews say?

The business has a 4 out of 5 Trustburn rating based on 12 reviews. Recent feedback from 2022 and 2023 highlights praise for the user-friendly website, diverse product range, and high-quality items, though some reviewers noted the need for clear notifications regarding free shipping exclusions.

How can customers get in touch with the business?

Customers can contact the business via phone at 216-221-1091 or by email at [email protected]. The contact page also notes that the physical store has closed, but the team remains available to answer questions and special requests online.

What technical features does the website use?

The website uses a cookie to enable a working shopping cart and asks for permission before dropping a cookie on the user's browser. This specific cookie is used solely for Paisley Monkey's online store functionality.

Can orders be shipped to different addresses?

Orders can be shipped to a different address than the billing address, making it easy to send gifts directly to friends or family members. This feature is selected directly during the checkout process.

Are there any special promotions or discounts?

The business offers a free shipping promotion that applies to orders over $50, though some exclusions based on weight or size automatically apply during checkout. The promotion cannot be combined with other offers.

What is the history of the physical storefront?

Paisley Monkey has a history of expanding its physical space, moving from a 350-square-foot shop to a larger location at 14417 Detroit Ave in 2011, and doubling its sales floor in 2014 before closing in 2026.

What is the mission and future outlook of the business?

The business states that it has been serving families since 2005 and aims to continue curating joyful, high-quality products while wrapping gifts with care and delivering smiles near and far.

How can I contact Paisley monkey?

You can reach Paisley monkey by phone at 12162211091 or by e-mail at [email protected].

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About Paisley monkey

Paisley Monkey sells unique and wonderful toys, books, music, clothing and gifts for infants, children and parents. There's something for the Little Monkey in all of us at www.paisleymonkey.com.

Address
14417 Detroit Ave
Categories
Retail