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Based on 12 reviews, listing data and website checks · updated today

What is Ourson câlin?

Ourson Câlin is a French retail business located at 67 avenue du Général Leclerc in La Rivière-de-Corps, Grand-Est, that specializes in personalized gifts for families and special occasions. They offer a wide range of items including custom teddy bears, plush toys, personalized bags, wooden puzzles, and eco-friendly bamboo notebooks. The company emphasizes that all their customizations are crafted in the Aube region (10), highlighting their local production focus.

What are the current promotions and shipping thresholds?

The business offers a Black Month promotion where customers can save 15% using the code BLACKMONTH26 until November 26, 2026. They also provide a 10% discount on the first order when a customer signs up for their newsletter. Free shipping is available for purchases over 60.00 €, making it a cost-effective option for larger orders.

How does a customer place an order on the website?

Customers can order directly through their official website, oursoncalin.com, which features a search function and a shopping cart. The site allows users to create wish lists and browse categories like 'Eveil & Jouets' (Awakening & Toys) and 'Bain & Soin' (Bath & Care). Payment is secured, and the checkout process supports multiple secure payment methods.

When and how can customers reach the support team?

The company's customer service team is available Monday through Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. They can be reached by phone at 09 67 36 60 27 or via email through their contact form on the website. The team is described by multiple reviewers as helpful, friendly, and top-notch.

What specific product details and manufacturing locations are mentioned?

All customizations are explicitly stated to be realized in the Aube department (10), showcasing a commitment to local manufacturing. The product range includes unique items like personalized cutting boards, red t-shirts, and custom tote bags in various designs such as the 'Cappuccino' style. This focus on local production adds value to their personalized offerings.

What specific product types are available for customization?

The business offers a variety of personalized items including custom teddy bears, plush toys, and wooden puzzles. They also sell eco-friendly bamboo notebooks and custom tote bags. These products cater to different needs, from gifts for newborns to practical items for daily use, ensuring a wide appeal.

What incentives are offered for new customers?

The company provides a 10% discount on the first order for new subscribers to their newsletter. This incentive encourages repeat visits and helps build a loyal customer base. The newsletter subscription is a simple step to secure this discount on future purchases.

What are the key features of the website's shipping policy?

The website includes a 'Livraison gratuite' (free shipping) feature for orders over 60.00 €. This threshold is designed to encourage larger purchases while keeping shipping costs manageable for the business. It is a clear benefit for customers making significant orders.

What are the essential contact and security features of the business?

The business operates under the domain oursoncalin.com and is registered in France. The contact information provided includes a dedicated phone number and a web-based contact form. The site also mentions a 'Paiement sécurisé' (secure payment) feature to ensure customer data protection during transactions.

How is Ourson câlin rated on Trustburn?

On Trustburn, Ourson câlin has a rating of 3.8 out of 5 based on 12 reviews.

Is Ourson câlin on social media?

Ourson câlin has official profiles on Linkedin.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

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About Ourson câlin

Ourson Câlin vous propose une gamme d'idées cadeaux pour toute la famille et toutes les occasions : cadeaux de naissance, anniversaire, fête des mères, fête des mamies, papy, papa, cadeaux pour la nounou, la maîtresse...

Address
67 avenue du Général Leclerc
Categories
Retail