Om Produce

Om Produce is a wholesale distributor of South Asian and Indian grocery products based in Irving, Texas. Since 2003, the company has supplied wholesalers, distributors, and foodservice operators with fresh produce, dairy, frozen, and dry grocery items. The company manages its own warehouse and delivery fleet to handle distribution from an SQF certified facility. It operates an online ordering platform for its business customers.

The business primarily serves retail grocery stores and food service businesses across several states. They supply authentic South Asian and Indian ingredients to national chains, local shops, restaurants, catering services, and e-commerce retailers. Their broad product selection and flexible service empower wholesalers to expand their offerings. The company covers 25+ states and works with over 100 suppliers to provide 1000+ products.

Customers can open an account by submitting a request online using the link on the order home page. The application requires business information, business owner personal information, a business license, and a resale certificate. Once complete and required documents are received, the company typically processes applications in 1-2 business days. To register for an online account, users must submit a request using the specific link provided on the website.

Orders are placed online by clicking the Order link, adding items to the shopping cart, and following the checkout process. After placing an order, customers receive an email confirmation shortly thereafter. If an item is out of stock, customers are notified via email about availability changes. Additional items can be added by submitting a new order online or emailing the sales team.

The minimum order requirement for the DFW Metro Area is $750. For orders below this amount in the DFW area, a freight charge of $45 applies. All other markets incur a market-specific freight charge per pallet. The company provides full transparency in pricing and inventory so customers can plan with confidence.

Om Produce operates from an address at 9020 Sterling St, Irving TX 75063. The main business hours are Monday through Sunday from 8 AM to 4 PM. Pickup hours are from 8:30 AM to 3 PM, while receiving hours are by appointment only from 5:00 AM to 3:00 PM. A different phone number, 214-233-3213, is listed for receiving appointments.

All orders are shipped via In-House Logistics, occasionally with a third-party carrier. Orders are shipped Monday through Friday, excluding holidays. Processing time can take 1-3 business days before orders are shipped. Customers are emailed a shipping confirmation once the order is on its way.

The Trustburn rating is 4.3 out of 5 from 8 reviews. The most recent review was posted on January 3, 2024, while the oldest was from April 5, 2022. The feedback includes multiple 5-star ratings praising freshness and user-friendliness, alongside some 3-star and 4-star ratings that mention consistent quality and reasonable prices.

Reviewers consistently praise the freshness, taste, and quality of the fruits and vegetables. Many highlight the user-friendly website and the ease of the ordering process. Some customers specifically mention the helpfulness of the team and the reliability of the online ordering platform compared to larger distribution companies.

A common theme among positive reviews is the high quality and freshness of the produce delivered in perfect condition. Customers also appreciate the variety of options available and the reasonable prices. The user-friendly nature of the website is another recurring point of satisfaction mentioned by multiple reviewers.

The company states that if any part of an order is missing, customers should contact them within 24 hours of receiving the order. They also note that they do their best to keep items in stock but cannot always predict delays in shipments to the warehouse. Customers are notified via email about any item availability changes.

The company manages its own warehouse and delivery fleet to maintain strict quality standards and efficient routing. This approach allows them to handle distribution from an SQF certified facility. They also offer an online ordering platform specifically designed for their business customers.

The website states that the company has been in business since 2003, providing over 20 years of experience. They claim to cover 25+ states and work with 100+ suppliers to deliver 1000+ products. The company emphasizes building lasting partnerships based on trust, reliability, and shared success.

Customers can reach the sales team by calling 214-233-3500 or emailing moc.ecudorpmo@selas. The contact form on the website requests first name, last name, email, phone, and a message about what can be helped with. The team promises to respond within two business days.

The official website of Om Produce is omproduce.com.