Not recommended. Poor communication and unfulfilled promises led to an unsatisfactory experience. It felt like my needs and concerns were overlooked throughout the process. The overall service did not meet the expectations set during initial discussions. I found myself having to repeatedly follow up for updates, which was frustrating. Perhaps others have had better experiences, but mine left much to be desired.
What reviewers say about Ollen Group
What is Ollen Group?
Ollen Group is a global strategy consulting firm headquartered in Dubai, UAE, that operates across the Middle East and Africa region. The firm focuses on under-served industries with transformational potential, including Fast Moving Consumer Goods (FMCG), Agribusiness, Food & Beverage, Hospitality, Leisure, Retail, and Technology. Their approach aims to help business leaders achieve practical results with real impact from idea to execution.
Where is Ollen Group located and what region does it serve?
The firm's headquarters are located at HDS Business Centre, Level 19, Office 4, Dubai, United Arab Emirates. This central location in Dubai positions them to serve clients across the UAE, Saudi Arabia, and the broader MEA region. Their physical presence in this business hub supports their role as a regional leader in management consulting.
What specific consulting services does Ollen Group provide?
Ollen Group offers a wide range of services including market analysis, competitive analysis, benchmarking, and mystery shopping. They also provide strategic planning, growth strategy, go-to-market strategy, and digital strategy & transformation. Additionally, they specialize in branding services such as brand audit, brand architecture, and brand identity development.
How is Ollen Group's team structured to deliver its services?
The firm's website states that they have a global strategy consultant team, a creative designer team, and a software developer team. This multi-disciplinary structure allows them to deliver high-impact global consultancy services by combining strategic thinking with creative design and technical development capabilities.
What does the existing customer feedback reveal about the client experience?
The single Trustburn review from July 26, 2024, describes a negative experience involving poor communication and unfulfilled promises. The reviewer felt their needs were overlooked and found themselves having to repeatedly follow up for updates, which contributed to the low rating.
How does Ollen Group approach market and competitor analysis?
Ollen Group's process involves analyzing market size, dynamics, segmentation, and opportunities, as well as assessing competitor strengths and weaknesses. They also engage in benchmarking business processes against industry best practices to identify performance gaps and improvement opportunities.
What tools does Ollen Group use to evaluate business viability?
The firm offers services such as feasibility studies to assess if a proposed business, project, product, or service will be successful. They also provide financial forecasting & analysis to develop comprehensive models that forecast potential future results for clients.
How does Ollen Group improve customer experience?
Ollen Group provides customer experience strategy services that aim to increase satisfaction and engagement across all touchpoints. They also create customer journeys to map the series of experiences customers go through when interacting with a company and brand.
What branding strategies does Ollen Group implement?
The firm's branding services include developing a brand story that encompasses both facts and feelings created by a brand. They also work on brand conceptualization to envision the brand idea through the development of brand assets and collaterals.
How can clients reach Ollen Group?
The firm's contact information includes a phone number (971564686363) and a website (ollengroup.com). They also provide a physical address in Dubai for direct communication and potential in-person meetings.
What are some of the creative and operational design services offered?
Ollen Group's services range from strategic planning and growth strategy to performance improvement plans. They also offer design services including packaging design, retail design, and experience design to enhance brand visibility and customer interaction.
What is the official website of Ollen Group?
The official website of Ollen Group is ollengroup.com.
How is Ollen Group rated on Trustburn?
On Trustburn, Ollen Group has a rating of 1 out of 5 based on 1 review.
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About Ollen Group
Headquartered in Dubai, Ollen Group is a firm run by passionate professionals with diverse skillsets. The firm consists of consultants with extensive institutional and entrepreneurial experience – both regionally and globally – to help business leaders achieve practical results with real impact.
Ollen Group provides global strategy consulting firms in UAE along the entire business value chain, from idea to execution. The firm is focused on under-served industries with transformational potential. Some of the industries the firm focuses on including Fast Moving Consumer Goods (FMCG), Agribusiness, Food & Beverage, Hospitality, Leisure, Retail, and Technology.
The firm’s consulting approach is results-oriented and based on close collaboration with clients. Whether it is a new concept or a running organization, the approach is carefully designed as a one-stop shop to cater to client needs and solve their most challenging problems.
The firm’s consulting services cover capabilities such as research, analytics, s
- Website
- ollengroup.com
- Phone
- 971564686363
- [email protected]
- Categories
- Management consulting
