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Questions about Northstar Limousine Service

Based on 11 reviews, listing data and website checks · updated 3 days ago

What is Northstar Limousine Service?

Northstar Limousine Service is a professional limousine company based in Rye Brook, New York, that has been operating for 25 years. They provide private airport car service, hourly rentals, and pickups and dropoffs for events, bachelor and bachelorette parties, casino trips, conventions, and concerts. The business operates 24 hours a day, seven days per week, with a fleet available for corporate and personal clients.

How can I book a ride or get a quote?

Customers can request a quote by filling out the contact form on the Northstar Limousine website or by calling their office directly. The company also offers a dedicated section for corporate client accounts and customer accounts to manage bookings and inquiries.

What are the specific rules for prom transportation?

Northstar Limousine enforces a SAFE (Safe Alcohol Free Evening) prom agreement that requires no alcohol in the vehicle and prohibits stopping at bars or stores to purchase alcohol. Additionally, the partition must remain down at all times, and the driver must have a clear point-to-point destination without driving around.

How many reviews does the business have and what is the rating split?

The Trustburn listing shows a 4.2 out of 5 rating based on 11 reviews. The reviews are recent, with the most recent posted in November 2023 and the oldest in March 2022, indicating active customer feedback over the last year.

What payment methods are accepted?

Northstar Limousine accepts all major credit cards including VISA, MASTERCARD, and AMERICAN XPRESS. For prom transportation specifically, the cash balance must be paid at the first pickup location before the job begins.

Where is the business located and what areas does it serve?

The company is located at 38 South Ridge St in Rye Brook, New York, about ten minutes from Greenwich. They offer airport car service in Greenwich and provide transportation throughout the New York area for various events.

What specific services are highlighted for special occasions?

The business explicitly markets services for bachelor and bachelorette parties, casino trips, and conventions. They also specialize in airport transfers and hourly rentals for night on the town events.

What safety and compliance measures are mentioned?

The company states that their professional drivers always strive to make safety a top priority. They also enforce a strict rule against smoking in the vehicle and require passengers to sign a SAFE prom agreement to ensure a safe evening.

How does the company handle passenger behavior and vehicle maintenance?

Passengers are responsible for repairing any damage to the car caused by their actions. The driver is instructed to telephone the office immediately if any problems arise, and the chauffeur reserves the right to secure packages in the trunk if deemed fit.

What do recent reviewers praise about the service?

Reviewers frequently mention that the drivers are punctual, professional, and courteous. Many customers also highlight the cleanliness, luxury, and impeccable condition of the vehicles used for their events.

Are there any specific restrictions for passengers?

No extra passengers are allowed once the job has started, and the vehicle must adhere to a legally allowed passenger count. Additionally, no alcohol is allowed in the vehicle, and the partition must stay down at all times during the rental period.

How long has the business been in operation?

Northstar Limousine is celebrating 25 years in business, indicating a long-standing presence in the limousine service industry since the early 2000s.

What are the common themes in customer complaints or lower ratings?

While most reviews are positive, one 3-star review from December 2022 suggests that while the service was pleasant, it did not meet the highest expectations of some customers. Another 3-star review from November 2023 also indicates that while the driver was friendly, the overall experience was not perfect for that particular client.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Larry Guerin
Reviews 1

I recently used Northstar Limousine Service for a wedding and I couldn't be happier with their service. The driver was punctual and the vehicle was beautiful. Everyone was impressed and I would definitely use their services again.

Gareth Morgan
Reviews 1

I recently used a limousine service for a night out and Northstar Limousine Service exceeded my expectations. The driver was friendly and the vehicle was spacious and luxurious. I will definitely be using them again in the future.

Connie Wood
Reviews 1

Their service was impeccable! From the moment I contacted Northstar Limousine Service, they were responsive and accommodating. The driver arrived on time, and the vehicle was clean and comfortable. I was thoroughly satisfied with their service.

Kimberly Jent
Reviews 1

I recently used Northstar Limousine Service and I must say, their service was excellent. The driver was professional and punctual, and the vehicle was clean and comfortable. I would highly recommend their services to anyone in need of reliable transportation.

Paul Ilacqua
Reviews 1

I had a great experience with a limousine service from their website. The driver was polite and friendly, and the vehicle was luxurious and well-maintained. Their service exceeded my expectations and I would definitely use them again in the future.

Emily Righton
Reviews 1

🌟 I recently used Northstar Limousine Service for a special occasion and I was extremely impressed with their service. The driver was courteous and the vehicle was luxurious. I will definitely be using their services again in the future.

Jeff Rauscher
Reviews 1

I recently hired a limousine service for a corporate event and I was impressed with the level of professionalism and quality of service provided by Northstar. The driver was courteous and the vehicle was in excellent condition. I would highly recommend them.

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About Northstar Limousine Service

Address
38 S Ridge St