North Point Computers

North Point Computers is a locally owned business IT provider operating in South Texas since 2000. They offer on-site and remote support, server maintenance, backup solutions, and legacy system rescue for small to mid-sized businesses. The company is headquartered at 62 S. King St. in Alice and serves the Coastal Bend area including Corpus Christi, Kingsville, Beeville, and Robstown.

On-site service calls cost $150 an hour plus a $20 trip charge, while server support ranges from $150 to $200 a month per server. Backup services start at $150 a month per location, with storage billed separately by the gigabyte. All planned projects receive a real quote up front before any work begins.

The business can be reached by calling (361) 668-0599 or emailing [email protected] during business hours. They operate Monday through Friday from 10am to 7pm and Saturday from 1pm to 6pm CT. Customers can also request a callback through their website to schedule a time to talk about their specific problem.

Reviewers frequently praise the team's knowledge, professionalism, and reasonable prices. Many customers highlight how quickly the technicians resolved their computer issues and the friendly nature of the staff. Some users also noted that the company goes above and beyond to ensure everything works perfectly.

The company distinguishes itself by supporting modern cloud tools while maintaining compatibility with older software and specialized workflows. They handle everything from networks and Wi-Fi to legacy systems like FoxPro and AS/400 under one local relationship. This approach avoids the need to replace entire systems when solving specific business problems.

They serve a diverse range of clients including professional offices, restaurants, retailers, schools, churches, and industrial operations. The business also caters to machine shops, warehouses, and multi-location organizations across the Coastal Bend region. Their ability to work across physical equipment and specialized software makes them suitable for varied business needs.

The process begins with a callback during business hours where the owner listens to the problem description. Jay Sandoval then confirms the next step and who will handle the work before scheduling an on-site visit or remote session. This ensures transparency and allows customers to understand the scope and price before any action is taken.

They offer a variety of specific services including POS system installation, security camera setup, and QuickBooks help. Additional offerings include network installation, server closet cleanup, and custom software development for legacy systems. Each division focuses on a particular aspect of business technology to ensure comprehensive support.

The company emphasizes that they quote before work starts and provide a scope and price before any job is scheduled. This policy applies to on-site visits, server support, and backup solutions. Customers receive a confirmed price and date for projects, ensuring no surprises during the engagement.

North Point Computers has been operating since 2000, giving them over 25 years of experience in the South Texas market. They have grown from a simple computer repair shop into a full-service business systems provider. This long history allows them to understand both modern and older technology requirements.

The business is located at 62 S. King St. in Alice, Texas, with a zip code of 78332. They provide scheduled on-site service across the Coastal Bend, including Corpus Christi, Kingsville, Beeville, and Robstown. Their headquarters serves as the central point for managing these regional operations.

The company operates two distinct divisions: North Point Computers for business IT and NPC Sales for consumer repair. NPC Sales handles personal phone, laptop, and tablet repairs through their platform, Lowbies.com. This separation allows them to focus on both business infrastructure and individual device needs.

Jay Sandoval is the primary point of contact for all North Point Computers operations. As the owner, he personally listens to client problems and confirms the next steps before work begins. This direct approach ensures that customers interact with someone who remembers their network and specific business needs.

The business website states that they are locally owned and operated, not routed through a national help desk. They emphasize that their rates are quoted before work starts and that they provide a scope and price upfront. This transparency is a core part of their service model.

The official website of North Point Computers is northpointcomputers.com.